DHgate Account And Membership: A Brief Guide

Source: DHgate, Tag: Everything about DHgate

To help your business grow, we at DHgate have rolled out exciting offers for our members. Everyone can join our membership at different levels providing varying benefits. This will help you in eradicating any hassle involved in the purchase, coordination or delivery.

To help your business grow, we at DHgate have rolled out exciting offers for our members. Everyone can join our membership at different levels providing varying benefits. This will help you in eradicating any hassle involved in the purchase, coordination or delivery.
This article seeks to provide you with instructions relating to the Dhgate membership and account: from registering and signing in to managing your profile and messaging. We will also discuss specific common problems that the customers face and how you can deal with them effectively.

What All You Need To Know About DHgate Account and Membership
How can I register and sign in to my DHgate account?
To make any purchase at our platform, you will need to register yourself first. The following steps you will be required to follow:

• • To register with us, you need to click the “Join Free” button. You will be required to fill up a simple application form. Once done, you are supposed to click on the “Create My Account” button.

  • However, if you are already registered with us, you just need to enter your registered email address and password. Once you click the “Sign in” button, you are good to go.

In addition, it would also be best for you to keep these instructions in mind while you are registering at DHgate:

• • The email address that you enter in the application form should be valid.

  • The nickname that you are supposed to choose should be exclusive. Moreover, it should not contain your contact information.

  • According to your individual needs, you can have more than one DHgate account.

What if I forget my password?
You have an option to reset your password by clicking on the “Forgot My Password” button on the sign-in page. We will send you a link to your registered email. You can access this for 72 hours to reset your password.

What if I forget my registered email address?
In this case, you will need to contact the Contact Customer Service Center and provide them with as much information as possible (like the order number, order details, nickname, etc.). We may even call you to double-check the information that you provide us.
How to change my contact email address?
Unlike the registered email address and nickname, you can change the contact email address. You only need to follow the following easy steps:

• • Sign in to your DHgate account.

  • Click on the “Membership” button on the top dashboard and choose the “Account Settings” in the dropdown menu.

  • Here you can change the contact email address. Once done, click on the “Save Changes” button.

Managing My Account
What should I do if I want to send a message with an email notification?
You can find an option to send an email notification at the bottom of the message page. However, note that this function should only be used when trying to communicate an extremely important message to the seller.
Where can I see the new message notifications?
For the convenience of our customers, we have added a feature of a new message pop-up. So when you log in to the DHgate account, the messages will flash at the bottom of the window with voice notifications.

How to access My DHgate?
You can access this when you click on the “My DHgate” section of the top right corner of the dashboard. You are required to sign in to access the feature. Here, you can check your order details, message us directly and communicate with our dedicated customer service.
How can I message DHgate?
At the top of the dashboard, you can find a “Message” button. When you click on it, you will be able to see the “Message DHgate” section in the drop-down window. Click on it to send a direct message to us.
What are reminders on DHgate?
These reminders will notify you about the messages, coupons, disputes and unpaid orders.

DHgate Membership
What is DHgate Membership?
There are six levels of DHgate membership. The levels are upgraded as your loyalty points increase. Therefore, as your level upgrades, the benefits you receive also increase.
How can I gain experience to upgrade membership?
Here is the fundamental policy to upgrade your level: the more you purchase, the more loyalty points you gain. Check the details below to know more about this process:
What are the benefits of membership?
Different levels provide different sets of benefits. However, these are some of the most coveted benefits:

• • Personal account manager for your convenience

  • Money-back deals delivered through the coupons

  • Insider coupons also let you save more

  • Exclusive deals and coupons are provided to our VIP customers

  • Amazing benefits are provided during the Member Reward Week

  • We notify you with purchase reminders that are based on your purchase history

  • We are also providing exciting rewards and coupons during our 17th-anniversary celebrations

  • Get special rewards on your birthday. It is on us!

  • Faster and better customer service to the members by prioritizing them

Membership at DHgate - Because You Are Special To Us!
Furthermore, these exciting offers exclusive for the members allow you to get cheaper deals. Members at our platform are basically returning customers who can save their time by reducing processes and easing the burden. The services like dropshipping, local logistical services, customer support, smart financing can be made easy with it. It also helps to forge a long-term relationship between us.
So, it is recommended that you get the DHgate membership to enjoy these exciting coupons, rewards and new deals.