6 Tips To Avoid Getting Scammed on DHgate

To find a reliable seller and avoid getting scammed on DHgate, here are 6 tips you need to know before making a purchase.

1. Check Customer’s Reviews & Feedback Before Buying

The best way to avoid scams is to check the reviews and feedback left by other customers on the seller’s product page before buying anything.

It makes ordering from DHgate much less worrisome. Your chances of running into problems are much lower if thousands of satisfied customers have used the seller in the past and left tons of positive reviews.

I recommend you to always buy from sellers with:

• At least 200 reviews.

• A star rating of at least 4.7 out of 5 on their product page.

Additionally, you should look at the pictures uploaded by other customers to get a better idea of how the product actually looks.

To get a better understanding of reliable sellers, here are a few examples:

You should never buy from sellers who have 0 – 50 reviews on their product, even if all of them are positive because they may have been posted by the seller themselves.

Oh, Wait! One thing I forgot to mention is that you should also check the date of the reviews as well since DHgate reviews come with dates also.

If the positive reviews are posted recently by customers, it’s a clear indication of an excellent product and the seller.

2. Check Seller’s Profile Before Buying

Similar to checking the reviews and feedback of a specific product of the seller you’re interested in purchasing, you should also check the seller’s profile.

You should look for 4 things in the seller’s profile:

• Total feedback score must be 95% or above

• Review score

• Service score

• Establishment year of the seller

Apart from these, I recommend buying from Top Merchant or Premium Merchant sellers to get the best services and products.

However, it’s not necessary to always buy from sellers who have a Top Merchant or Premium Merchant badge but it’s recommended because these badges are only awarded by DHgate if the sellers provide excellent service and high-quality products to their customers.

Here’s how you can check those 4 important things in the seller’s profile:

This seller has a total feedback score of more than 99%, 6th year of establishment, a great review and service score, and the seller is Top Merchant as well.

As far as I know, it is very unlikely that sellers like these will scam you.

3. Do Not Confirm Delivery Before Receiving The Order

As we know, DHgate doesn’t release payment to sellers until the buyer checks the order and confirms the delivery.

Therefore, you should never confirm your order delivery from your DHgate account until you received your order or the order is not as described.

If the order isn’t as described or you didn’t receive the order, you can refer to the seller and ask the problem you are experiencing and if the seller doesn’t resolve your issue then you can open a dispute against the seller.

However, if you already confirmed the delivery before checking or receiving your order then it’s hard to get a refund from the seller since the payment is already released to the seller by DHgate.

4. Never Deal with Seller Outside DHgate

If a seller wants you to send them money directly rather than through DHgate, it’s a clear sign that the seller may scam you.

It’s also against the DHgate guidelines and they clearly mentioned that you aren’t under their buyer protection policies if you deal directly with the seller instead of DHgate.

5. Watch Out for Misleading Descriptions

When buying products, most buyers take a look at the pictures and reviews of the product but oftentimes they ignore the description.

Fraudsters sometimes describe their products in a misleading or vague manner. For example, you may see an Xbox’s pictures in the listing at an extremely low price, but in the description, the seller may state that it is only a box.

Since the seller described what they are selling in the description, your refund or return dispute of “Item not as described” may be rejected by DHgate later on.

It isn’t an outright scam, but it is still deceptive. It is often misleading and leads impulse buyers to buy a box instead of a real item.

So in order to ensure that you get exactly what you need, make sure you read the description and know what’s in the box before making a purchase.

6. Don’t Make a Large Order At First

The final tip is not to make a large order if you’re dealing with the sellers for the first time, even if they have tons of positive reviews.

Always make a small order at first so you can test the quality of the item and once you’re satisfied with the seller’s product quality then you can go for a large order.

Source: https://www.ecomsay.com/is-dhgate-legit/

Tag: DHgate