Is DHgate A Safe Trading Platform For All?

Source: DHgate, Tag: Dropshipping

DHgate is the world's leading Chinese e-commerce digital marketplace, but is it actually safe to use?

Is DHgate a secure site? This is a common question, especially among people who are considering using DHgate for the first time. The cross-border e-commerce market of China has achieved tremendous development in the recent past. In fact, the number of those who are using China’s cross-border e-commerce has passed 150 million.
In this article, we will be talking about DHgate, which is one of the biggest cross-border e-commerce markets in China. We will now be responding to your main concern – the platform’s safety – so you can use this site without worrying about losing your money and personal information to scammers.

What makes online marketplaces secure?
Safety matters a lot to traders who supply or buy products through an e-commerce website. No wonder everyone has to, first of all, find out if DHgate guarantees safety before doing any business on DHgate. So, how secure is DHgate? Before we can talk about that, we think it’s a good idea to first tell you what it is that makes DHgate secure.
When talking about e-commerce safety and security, there are usually three main important things. Let’s look at each of them and then find out later how DHgate manages to stand up to them.
Credit card data payment security comes first. Actually, when you raise such concerns as the safety of an e-commerce platform like Dhgate and start engaging another person about the same, the first thing that will cross their mind is that you are referring to whether DHgate ensures safe payment whenever traders conduct business on the site.
When paying your supplier, you will need to enter your credit card number or any payment form. On DHgate, payment is done through credit cards and other forms of payment. Even though tokenized payment accesses do not capture the data of credit cards on the customer’s server, you should understand that most payment gateways will still require the data of your credit card in order to touch your server.
For this reason, the server which is managing business transactions and payments need to be PCI compliant and fully secure so that you can transact securely. DHgate understands that if praying eyes steal credit card data of its customers from the site, there could be legal action to be faced by the company. Besides, the customers will also look for another safe, and secure e-commerce website.
There are a few important things that make an online marketplace safe. Let’s now take a look at some of them and see how DHgate meets them.
Customer data
Your supplier captures more data than just your debit and credit cards data when you are making payment for the goods you have ordered on DHgate. This is another good reason why you should first confirm that DHgate guarantees the safety of your data. During your checkout, the data captured will be stored by DHgate in their database. Basically, data fields collected include your name, address, passwords, products ordered, and email address among others. As a retailer or consumer buying via DHgate.com, it is necessary that you ask yourself whether the platform is 100% safe. For example, is it storing your data safely? Are they storing your data as per the data laws?
China has data protection regulations and laws that every e-commerce company has to fully comply with. DHgate is reliable and safe because it complies with data protection regulations.
Fraud protection
A safe e-commerce marketplace is that which makes it very difficult, if not impossible, to place any fraudulent orders or to sell fake items without being detected. That way, you will never lose your money. You need to ask yourself: Does DHgate has strategies to prevent and deal with fraud? Is it safe from fraudulent transactions?
Being a successful business-to-business and Business-to-consumer cross-border e-online platform, DHgate verifies all suppliers on its site and also reviews the orders placed by customers who are buying from the site.
Fraudsters know very well that there is no easy target at DHgate, and this makes them focus their energy and time elsewhere. DHgate has measures for dealing with any potential or suspected fraudulent transaction. This ensures that your business is not exposed to any risk.
Admin security
Any e-commerce marketplace that does well and has a lot of customers and suppliers is usually the target for many hacking attempts. This is guaranteed. It is the reason why you should first ensure that an e-commerce marketplace has effective security measures in place. The website’s admin area must be secure to prevent any malicious person from gaining access to and controlling the site.
Is DHgate safe? The answer is yes because the overall admin area of DHgate’s website is secure. This company has measures and strategies in place for stopping any base force attacks. No one can be able to access any supplier’s admin account, and this means that they cannot gain access to anything belonging to you or your supplier. Therefore, no one else can control DHgate.
SSL
If there is one thing that has become very essential nowadays, then it must be SSL. All scripts and content on the site should be served over the SSL. To guarantee the security and safety of an e-commerce platform, the website needs to be served entirely with SSL. This has now become an important requirement for securely accepting payments. Besides, it is also necessary as it stops any malicious outside scripts from performing stuff to the customers’ browsers and to the website itself. SSL has become a necessity these days and it should be on each page on the website. An eCommerce marketplace that is serious and cares about those who buy via the site must have SSL. Without it, the website will be capturing traders’ payment details in an extremely insecure manner.
You are right to ask yourself if the platform is safe. Part of the answer to this question rests with the fact that DHgate has all its scripts and content served over the SSL.
You need to look at the above 4 points whenever you are assessing if a platform is safe and reliable. Does DHgate guarantees the safety of its users? To answer this question, you need to ask yourself: Is DHgate’s admin area safe and secure? Are there any fraud protection methods or measures put in place for flagging or stopping suspicious transactions? Is the supplier and customer data safe and secure? What about the security of the credit card number and data? Let’s now find out how DHgate manages these 4 points.
How Safe is DHgate for credit and debit card processing?
Is the platform safe for debit and credit card processing? This is probably the first question you asked yourself when you considered buying from China through DHgate for the first time. DHgate is fully PCI compliant for debit and credit card processing. This basically means that the platform meets the server compliance to the highest set standards. That is not easy to beat. When talking of payment processing, DHgate is safe and reliable because it has high standards. You can go to DHgate.com and read its PCI compliance.
Is DHgate safe for payment processing? Well, DHgate is fully PCI compliant, and therefore safe for payment processing from day one. This allows you to pay with your credit card for products you have ordered without worrying about the security of your credit card.
Merchants are restricted from modifying the checkout and the main reason the platform does this is in order to ensure the security of payment processing, and the safety of the platform at large.
How Secure and Safe is DHgate for fraud detection and protection?
DHgate has a great fraud prevention and detection system for flagging any suspected fraudulent orders from buyers and fraudulent offers from suppliers. This allows suppliers and wholesalers to review suspected fraudulent orders manually before processing. A supplier can set their orders so that it is filled automatically or the buyer fulfils them manually. This means that your supplier has absolute control over an entire setup. The orders that the site has flagged as potentially fraudulent can be effectively investigated first before they are dispatched.
The orders with any address mismatch are often getting flagged. For example, if an order that is processed to be delivered to Canada uses the card is registered in the U.S.A, that order is most likely to be flagged. Also, orders will always get flagged if there have been several attempts of more than one credit card as this tends to be a typical fraud where someone tries multiple cards until the one which works is found. So, for fraud prevention, the site is safe.
How safe is DHgate for customer data?
Is e-commerce safe for customer data? This is a very important question to ask yourself before using any business-to-business and Business-to-consumer cross-border e-commerce platform, not just DHgate. You don’t want your personal information to get into the hands of people with malicious intentions.
DHgate has introduced several measures to ensure that customer data is secure. For instance, the login attempts are minimized. Besides, DHgate can only access the data which they require to effectively run the website. This eliminates the chances of your data and that of other customers being leaked.
Does DHgate ensure safety when it comes to my data, which they collect when I buy from Chinese suppliers through the site? Of course, it is absolutely safe. Customer data and which also includes your data is very secure and safe on DHgate. In fact, DHgate guarantees that the data of their customers is 100% safe and secure within their ecosystem. There is no need to worry.
Does DHgate have SSL?
We have already mentioned this. Yes. DHgate store is typically issued with the SSL throughout. In fact, you will always have SSL effectively working throughout provided you keep off from loading scripts that are not secure.
Is the DHgate admin area secure?
Is DHgate reliable as a place for conducting business? For any e-commerce website to guarantee the safety of customers and everyone else who is involved in buying and supplying products, it has to take admin security seriously. That’s where DHgate beats its competitors. DHgate has a very secure back-end that offers you a privilege system. If you are a retailer, and you are buying from DHgate, or if you are a supplier and you are selling through this site, you are empowered to send out your staff or personal accounts with different levels of privilege. To ensure that the admin and its staff remain protected from any attempts of brute force, DHgate has some simple, but effective security steps that authenticate and even block access.
Summary
From what you have read above, is DHgate safe? And is DHgate reliable? DHgate is one of the highly secure Chinese business-to-business and Business-to-consumer cross-border e-commerce websites. It is secure, safe, and reliable, making it the most preferred platform that traders and consumers from abroad use to buy products from China.
Besides having a team of security professionals that ensure the highest level of security, DHgate is also PCI compliant. Now you know that it is not only safe but reliable as well.