The layout of finding solutions to your various problem concerning the Prime Video has been already laid out. However, all you need to do is visit the prime video help center. Then, you can select the categories where your problem falls under.

• Visit the Prime Video help center www.amazon.com/videohelp.

• Next, this will direct you to the help page where you can find solutions.

• From the page, you can select the category where you have problems.

• For instance, click “How Do I Cancel an Accidental Purchase”

When you can click on the option, you will be provided with solutions in various steps or videos. On how you can cancel an accidental purchase or how to install the Prime Video on your devices. You can use the quick solutions categories such as Devices & Content, Digital Purchases, Your Subscription, 1-Click Settings. You can use the Digital & Device Forum to ask the community question and get solutions to your problem.

Using the Prime Video app you will be able to watch Prime Video. The Prime Video app is available on a range of televisions, Amazon devices, mobile devices, Blu-ray players, games consoles, and streaming media devices.

• Open your device's app store to download and install the Prime Video app. Open the Prime Video app.

• Register your device by selecting Register on the Amazon website www.amazon.com/videohelp. You will be given a code to enter on a given website.

• Some devices show the option to Sign in and Start Watching, using your Amazon account information.

For all users, below, we have provided the steps through which they can easily register the device:

• Open www.amazon.com/videohelp on the web browser.

• After that, the sign-in page will appear on the screen.

• Then the users are advised to enter the credentials.

• After entering the credentials, click on the “Sign-in” option.

• After this, the users will have to add the code in the given field.

• Once the user enters the code, they are suggested to tap on the “Register Device” option.

So, these were the steps through which the user can easily register their device. Moreover, once the device gets registered, move on further to activate prime music on Roku.

Here's how to use Down Detector to see if other people are having trouble with Amazon Prime Video:

• Navigate to the down detector.

• Click on the search box and type Amazon Prime Video, then press Enter on your keyboard.

• Look at the Amazon Prime Video problems timeline and make note of any recent reports.

• Scroll down and click the Live Outages Map button.

Check for any outage hotspots in your area. If you see an active outage in your area, you will have to wait for Amazon to fix the problem.

A Prime Video PIN restricts the ability to purchase or watch content on an individual device.

The PrimeVideo.com website and Prime Video app user interface are available in multiple languages. Follow the instructions below to select your preferred language settings.