Thank you for choosing Wowya (“the App”), developed and operated by [Your Company Name, e.g., Wowya Labs] (“we,” “us,” or “our”). We respect your privacy and are dedicated to protecting the personal information you share when using the App. This Privacy Policy explains what information we collect, how we use and safeguard it, your rights regarding your data, and how to contact us with privacy-related questions. By downloading, installing, or using the App, you acknowledge that you have read, understood, and agreed to the terms outlined below.
We collect information only to deliver, improve, and personalize the App’s services—we never collect more data than necessary. The information we gather falls into two categories: voluntarily provided information and automatically collected information.
This is data you choose to share with us when using specific App features:
Account Information: If you create a user account (optional), we collect your email address and a securely stored password (encrypted to prevent unauthorized access). You may also provide a display name or profile photo to customize your account.
Support & Feedback Data: When you reach out to our support team (via email at wowyadev@outlook.com or in-app feedback forms), we collect your name (if provided), email address, and the content of your message. This helps us respond to your inquiries, resolve issues, or act on your suggestions.
Optional User Preferences: You may share preferences like notification settings, favorite features, or content interests to tailor your App experience (e.g., enabling sports-related updates).
When you use the App, we gather non-identifiable or aggregated data about your device and usage to maintain performance and improve functionality. This includes:
Device Details: Your iOS device model (e.g., iPhone 15), iOS version (e.g., iOS 18.1), unique device identifier (IDFV—an Apple-assigned ID that cannot be used to identify you personally), screen resolution, and network type (Wi-Fi/cellular).
Usage Analytics: Features you interact with (e.g., tapping “Explore” or “Save”), time spent on the App, pages viewed, and actions taken (e.g., sharing content). This data is aggregated to identify trends (e.g., “60% of users use the ‘Search’ feature daily”) and never linked to your personal identity.
Location Data (Optional): If you enable location services (e.g., to use location-based features like nearby event recommendations), we collect your approximate location (via GPS, Wi-Fi, or cellular data). You can disable location access at any time through your device’s Settings > Privacy & Security > Location Services > Wowya.
We use the collected data for specific, limited purposes that enhance your App experience:
Deliver Core Services: To operate the App’s features (e.g., managing your account, sending verification emails, or displaying personalized content).
Improve the App: To analyze usage patterns, fix bugs, and develop updates (e.g., adding a new feature if 80% of users request it).
Personalize Your Experience: To tailor content and settings to your interests (e.g., showing you music recommendations based on your listening history).
Respond to Support Requests: To address your questions, resolve technical issues, or follow up on feedback (e.g., troubleshooting why you can’t log in).
Ensure Security: To detect and prevent fraud, unauthorized access, or misuse (e.g., flagging unusual login attempts from a new device).
We never sell, rent, or trade your personal information to third parties for marketing purposes. We may share data only in the following controlled circumstances:
Trusted Service Providers: We work with third-party vendors who assist us in operating the App (e.g., cloud storage providers for secure data hosting, analytics tools like Firebase to measure usage). These providers are contractually required to protect your data, use it only to perform services for us, and not share it with others.
Legal Compliance: We may disclose data if required by law (e.g., a court order, subpoena) or to protect our rights, property, or safety—or the rights, property, or safety of other users (e.g., addressing copyright infringement).
Business Transfers: If we undergo a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction. We will notify you via email or in-app message at least 7 days before the transfer, and the new owner will be bound by this Privacy Policy.
We take reasonable steps to protect your information from unauthorized access, disclosure, or modification:
Sensitive data (e.g., passwords, email addresses) is encrypted using industry-standard protocols (SSL/TLS for transmission, AES-256 for storage).
Data is stored on encrypted servers managed by reputable cloud providers (e.g., AWS, Apple CloudKit) with robust security measures.
We conduct regular security audits and update the App to address vulnerabilities.
Please note: No data transmission or storage method is 100% secure. While we strive to protect your information, we cannot guarantee absolute security—you are responsible for keeping your account password confidential and logging out of shared devices.
We retain your data only for as long as necessary to fulfill the purposes outlined in this Policy or as required by law:
Account Data: Retained until you delete your account (you can do this via the App’s “Settings > Account > Delete Account” or by emailing wowyadev@outlook.com).
Usage & Device Data: Retained in aggregated, non-identifiable form for up to 12 months to improve the App; after that, it is deleted or anonymized.
Support Messages: Retained for 6 months to ensure we can follow up on your inquiries, then securely deleted.
As an iOS user, you have the following rights regarding your data (in compliance with Apple’s App Store policies and global privacy laws like GDPR):
Access: Request a copy of the personal information we hold about you by emailing wowyadev@outlook.com with the subject line “Privacy Access Request.”
Correction: Update inaccurate or incomplete data via your App profile or request corrections by contacting support.
Deletion: Request permanent deletion of your account and all associated data (we will confirm deletion within 7 business days).
Opt-Out: Disable location access, push notifications, or data collection features via your device’s settings or the App’s preferences.
Data Portability: Request your personal data in a structured, machine-readable format (e.g., CSV) to transfer to another service.
To exercise these rights, email us at wowyadev@outlook.com with your name, registered email address, and a clear description of your request. We will respond within 30 days.
The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn we have collected data from a child under 13, we will delete it immediately. If you believe a child under 13 has used the App, please contact us at wowyadev@outlook.com.
We may update this Privacy Policy to reflect changes in our practices, legal requirements, or App features. When we make updates:
We will revise the “Last Updated” date at the top of this page.
We will notify you via an in-app message or email (if you have an account) at least 7 days before changes take effect.
Your continued use of the App after the effective date constitutes acceptance of the updated Policy. We encourage you to review this page periodically.
If you have questions, concerns, or requests about this Privacy Policy or your data, please contact us at:
Email: wowyadev@outlook.com
We aim to respond to all privacy-related inquiries within 5 business days.