Terms and Conditions
Last updated: 10/29/2026
Welcome to WordTwin!
These terms and conditions outline the rules and regulations for the use of the WordTwin App.
By accessing and using this app we assume and require you to accept these terms and conditions. Do not continue to use the WordTwin app if you do not agree to all of the terms and conditions stated on this page.
1. License
Unless otherwise stated, WordTwin and/or its developers/licensors own the intellectual property rights for all material on WordTwin. All intellectual property rights are reserved.
2. User Accounts and Guest Play
You can play WordTwin as a guest without creating an account, or you can create an account to keep your stats and streaks and to appear on the leaderboard. When you create an account with us, you must provide information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our service. You may delete your account at any time from the Account screen in the app.
3. Authentication
Our app supports authentication via Google, Sign in with Apple, and traditional email verification with a password. By using these authentication methods, you agree to comply with their respective terms and policies.
4. User Content
Users are responsible for the content they provide, including usernames. Your username is shown publicly to other players, including on the daily leaderboard. Usernames must not be offensive, misleading, or impersonate another person. WordTwin does not endorse any user content and is not responsible for any user content, and we may change or remove a username that breaks these Terms.
5. Fair Play and Leaderboards
WordTwin's leaderboards and rankings are meant to reflect genuine play. You agree not to:
Use bots, scripts, automation, or any other software to play or to find answers.
Exploit bugs, errors, or vulnerabilities in the app or our servers to gain an advantage.
Tamper with, intercept, or falsify game results, scores, or times.
Use multiple accounts to manipulate rankings or results.
We may remove scores, reset stats, or suspend or terminate accounts that we believe have broken these rules.
6. Prohibited Activities
You may not use the app to engage in any activity that is illegal, harmful, or violates the rights of others. Prohibited activities include, but are not limited to:
Using the app for any illegal or unauthorized purpose.
Posting content that is offensive, defamatory, or infringing.
Attempting to disrupt, overload, or gain unauthorized access to the app or our servers.
7. Termination
We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
8. Limitation of Liability
In no event shall WordTwin, nor its directors, developers, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your use or inability to use the app; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein.
9. Governing Law
These Terms shall be governed and construed in accordance with the laws of the United States of America, without regard to its conflict of law provisions.
10. Changes
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is required, updates to the terms will take effect immediately and will require you to agree to said terms.
11. Contact Us
If you have any questions about these Terms, please contact us at customersupport@word-twin.com
Privacy Policy
Last updated: 10/29/2026
This Privacy Policy outlines how WordTwin ("we", "us", or "our") collects, uses, and protects the information you provide when using our application. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this App, then you can be assured that it will only be used in accordance with this privacy statement.
Information We Collect
1. Account Information
If you create an account, we collect the information needed to sign you in, which may include your Google account, your Apple ID, or your email address and password (passwords are handled by our authentication provider and are never visible to us). We also collect the username you choose and the email address associated with your account.
2. Game Data
To run the game and save your progress, we store information about the games you play, including:
Your Daily and Casual results: the words you found, your points, and how long it took to find each word.
Your streaks, wins, best scores, and other stats.
Your daily leaderboard entry and rank.
3. Guest Play
If you play without an account, the app creates a random guest identifier and stores it on your device. We use it to keep your Casual game progress and, if you allow notifications, to send them to your device. A guest identifier is not linked to your name or email address.
4. Notifications
If you allow notifications, we collect a push notification token for your device through Firebase Cloud Messaging so we can remind you when a new daily word is available. You can turn notifications off at any time in your device's Settings.
5. Analytics
We use Firebase Analytics, a service provided by Google, to help us understand how players use the app. This helps us improve app performance, the player experience, and app stability. Firebase Analytics may collect:
App usage data (such as screen views, session duration, and in-app events)
Device information (such as model, OS version, and language)
General location (country or region based on IP address, not GPS)
6. Crash Reports
We use Firebase Crashlytics, a service provided by Google, to receive reports when the app crashes. These reports include technical information such as your device model, OS version, app version, and what the app was doing when it crashed, which helps us find and fix bugs.
How We Use Collected Information
We use the information we collect for the following purposes:
Authentication: To sign you in and provide access to the App's features and services.
Game Functionality: To run the game, save your results, stats, and streaks, show leaderboards, and personalize your experience, including displaying your username.
Notifications: To send you reminders about the daily word, if you have allowed notifications.
Communication: To communicate with you regarding your account, updates to our services, or to respond to your inquiries or feedback.
Analytics and Stability: To understand feature usage, improve app performance and stability, and fix bugs and crashes.
We do NOT use the Identifier for Advertisers (IDFA) or track you across other companies' apps or websites, and we do not collect your precise location (e.g., GPS or Bluetooth). We do not sell, rent, or share your data with third-party advertisers.
Information Visible to Other Players
WordTwin is a competitive game. If you have an account and play the Daily, the following information is visible to other players on the daily leaderboard: your username, your points, how many words you found, and how long it took you to find them. The top player of each day is also shown to all players as the previous day's champion. Your email address and sign-in details are never shown to other players. Guests do not appear on the leaderboard.
Data Storage
We use Firebase Authentication, Cloud Firestore, and Cloud Functions, services provided by Google, to store and process your data. Please refer to Google's Privacy Policy for more information on how they handle your data.
Third-Party Services
We use the following third-party services, each governed by its own privacy policy:
Google Sign-In (if you choose to sign in with Google)
Sign in with Apple (if you choose to sign in with Apple)
Google Firebase: Authentication, Cloud Firestore, Cloud Functions, Cloud Messaging, Analytics, and Crashlytics
Our App may contain links to other websites or services. Once you use these links to leave our App, please note that we do not have any control over that other website or service. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and review the privacy statement applicable to the website or service in question.
Data Retention and Deletion
We keep your account information and game data for as long as your account is active.
You can delete your account at any time in the app from Account, then Delete account. When you delete your account, we delete your account, your username and profile, your stats and streaks, and your game history. Daily leaderboards are cleared every day, so any leaderboard entry is removed when that day's leaderboard resets. Some information may remain for a limited time in backups or where we are required to keep it by law.
If you play as a guest, your guest identifier is stored on your device and is removed when you delete the app. You can also ask us to delete any data associated with your account or guest play by contacting us at customersupport@word-twin.com.
Children's Privacy
WordTwin is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us at customersupport@word-twin.com and we will delete it.
Data Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at customersupport@word-twin.com