One of the biggest time wasters for Woolworths store managers is administration tasks, such as back-end reporting and stock management. Previously, these were performed through desktops in back offices.
Woolworths Deploys 890 IPads For Â?Happierâ Store Managers
The third-generation 3G-enabled 16GB iPads, deployed on 17 August, have been filled with bespoke applications that allow store managers to do those tedious administration tasks as they roam around their store floor.
Woolworths estimates that this will save 20 per cent of store managers' time per week, and will improve customer satisfaction, because the managers will have more time to help the customers, which will translate to "millions" in savings.
"The whole reason for doing this, is a well run supermarket has a happy store manager. There was a lot of frustration with the amount of time store managers were having to spend at the back office," Woolworths spokesperson Kristen Young told ZDNet Australia. "We just want to make our store managers happier."
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