Last updated: February 21, 2025

Introduction

         This Privacy Policy ("Policy") outlines how NetShroud handles your personal and privacy information and commits to safeguarding your privacy. NetShroud will periodically update or modify this Policy based on the context of information processing. Please carefully read, understand, and agree to this Policy and any supplementary policies before submitting any personal or privacy information to NetShroud. This Privacy Policy applies to all products and services provided by LetVpsKets that collect information through this policy on websites, mobile apps, products, and services.

          Please ensure that you carefully read and fully understand the terms of this Policy. NetShroud will highlight key terms, limitations, and critical clauses in bold or italics to draw your attention. By visiting NetShroud website or using or purchasing the products and services provided by NetShroud, you accept the terms outlined in this Privacy Policy and agree to LetVpsKets's use of your information as described in this document. Minors should read this policy under the supervision of their legal guardians.

       We will explain how we collect, use, and protect your personal information so that you can understand the nature of the information being processed.

       1. Information Collection

           1.1 NetShroud collects personal information and preferences related to the products you use. The personal information we typically collect includes: email address, phone number, IP address, a list of Android applications installed on your system, and account, billing, and contact information you provide during the purchase process.

            1.2 IMEI/MAC Address: We collect the device's MAC address, serial number, and unique device identifiers (IMEI/Android ID) to uniquely identify the device and prevent abuse (such as obtaining free services through unauthorized means).

            1.3 App Installation List: We collect the list of installed applications and running processes from your Android device for specific app functionalities and to support technical issues.

            1.4 NetShroud collects personal information through various channels, including:

                Correspondence: Personal information provided when you send us emails or letters.

                Customer Support: Personal information you provide when you contact us for technical help or inquire about our products.

                Product Registration: Personal information required for creating a NetShroud account to enable us to serve and support you.

                Purchases: Information required when you purchase NetShroud products or services, including payment information and billing details.

       2. Use of Information

             2.1 NetShroud uses your personal information for the following purposes:

                Product Registration: Information provided at registration is used to create your NetShroud account and assist in customer support.

                Product Usage: Information collected during product use is used to verify your rights to use the product or service, notify you of product updates, and send internal messages requested by you.

                Product Purchases: Information is used to process payments and send you purchase-related information.

                Internal Analysis: We use the information to conduct statistical analysis, evaluate your user experience, and improve marketing and operations.

       3. Anti-Abuse and Automatic Information Collection

           3.1 NetShroud provides an IP address-hiding feature, typically used for legitimate purposes. However, some users may misuse this feature. NetShroud records usage logs to detect and prevent misuse. Logs may include:

                Date and time

                Connection status

                User's original IP address and port number

                Protocol type

                Client software version

                Requested web page URL, cookies, etc.

       4. Sharing, Transfer, and Disclosure of Personal Information

            4.1 NetShroud will not share your personal information with third parties without your consent. However, we may share it in the following situations:

                With Your Consent: After obtaining your explicit consent, NetShroud may share your personal information.

                With Authorized Partners: We may share certain information with partners for better customer service and user experience. For example, we may share your information with logistics providers when sending you gifts. We only share necessary information and ensure strict confidentiality agreements with partners.

                When Legally Required: We may share your personal information as required by law or in response to requests from authorities.

            4.2 We will not transfer your personal information to third parties except in the following cases:

                With Explicit Consent: After obtaining your explicit consent, we may transfer your personal information.

                In Mergers, Acquisitions, or Bankruptcy: If personal information is transferred due to mergers or acquisitions, we will ensure the new owner adheres to this Privacy Policy.

            4.3 We may disclose your personal information under the following conditions, with adequate security measures:

                Upon your explicit consent.

                As required by law, legal processes, or government authorities.

            4.4 Third-Party SDKs: Our products may include third-party SDKs or similar applications. If you use these services, the third-party may directly collect and process your information. We integrate services like Umeng+ SDK, which collects device information for statistical analysis. The Umeng+ privacy policy is available here: Umeng Privacy Policy. You are encouraged to review the privacy policies of third-party SDKs before using them.

        5. Use of Cookies and Similar Technologies

            5.1 We use cookies to store small data files on your device, such as identifiers and site names, to improve service quality and user experience. You can manage or delete cookies through your browser settings. However, disabling cookies may impact your experience on NetShroud website and services.

            5.2 We will only use cookies for the purposes described in this policy. You may clear or block cookies, but doing so may affect the functionality of NetShroud services.

        6. Protection and Retention of Your Personal Information

             6.1 NetShroud takes internet industry-standard security measures to protect your personal information from unauthorized access, disclosure, modification, damage, or loss.

             6.2 We strive to protect your information, but please understand that, due to technical limitations and malicious actions, no system can guarantee 100% security.

             6.3 In the event of a security breach, we will notify you promptly and provide information about the breach, remedial measures, and actions you can take to mitigate risks.

             6.4 Personal data collected in China will be stored within the country. If we need to transfer data abroad for cross-border business, we will seek your consent and ensure that international parties comply with relevant laws and confidentiality requirements.

             6.5 We will retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law.

             6.6 Account Deletion: You can request to delete your NetShroud account, which will result in the loss of associated benefits, data, and rights. Once deleted, the account cannot be restored.

        7. Handling of Minors' Personal Information

                We encourage parents or guardians to guide minors under 18 in using our services. Minors should seek consent from their parents or guardians before submitting personal information. If a minor is capable of fully understanding the terms of this policy and making their own decisions, they may proceed without parental consent.

        8. Harmful Content Filtering and Removal

                NetShroud prohibits the publication of harmful content through its products and services, including, but not limited to:

                Content violating national laws, social morality, or harming national security.

                Content that disrupts social order or incites violence.

                Content that invades others' privacy or infringes on intellectual property rights.

                Violators of this policy will have their accounts suspended, and legal actions may be pursued.

        9. Updates and Scope of the Policy

            9.1 This Policy is an integral part of NetShroud Terms of Service and Membership Agreement. NetShroud reserves the right to update or modify this policy.

            9.2 If you disagree with changes, you should immediately stop using our services. Continuing to use the services indicates your acceptance of the updated Policy.

             9.3 Certain services may have specific privacy policies. If there is any inconsistency between this general policy and a specific service's privacy policy, the latter will apply.

       10. Contact Us

                If you have any questions regarding this policy, please contact us via our online customer service or email us at lounghzue22@gmail.com. We will promptly address your concerns.