Changing your name can be a significant life event, but what happens if you’ve already booked a flight with Wizz Air? Here’s a closer look at the Wizz Air name change policy and what you need to know if you find yourself in this situation. From the fees involved to the documentation required, below is a snapshot of everything you need to know about changing your name on a Wizz Air booking.
Wizz Air understands that mistakes happen. They allow name changes up to 3 hours before your scheduled departure time. If you need to correct a misspelled name or typo, you can do it for free online, as long as it’s your first correction on that booking. This includes:
- Correcting or adding up to 3 characters in your name.
- Extending an abbreviated name, such as changing Jack D. Smith to Jack Daniel Smith.
- Correcting the gender (title) on your booking.
For these corrections, you can go online to the Wizz Air website or use their mobile app. However, if your first and last names are mixed up, you’ll need to call their Call Center at +44(800)3686373, but you won’t be charged any fee for this correction.
For name changes that don’t fall into the above categories, there’s a name change fee of €50 per flight. If you make the change via the Call Center, there’s an additional Call Center Transaction Fee of €15. Here’s a quick breakdown:
- Online name corrections (typos, up to 3 characters, name extension, gender correction): Free
- Name change via Wizz Air Call Center: €50 + €15 Call Center Transaction Fee
- Name mix-up correction through Call Center: Free
1. Go to the Wizz Air official website.
2. Sign in to your Wizz account or access your booking through the Check-in & Bookings section.
3. Enter your confirmation code and last name, then hit the Search button.
4. Select the Change Name button and type in your correct name.
5. If the name change exceeds the criteria for a free correction, you’ll be redirected to the payment page.
Call Wizz Air’s customer service at +44(800)3686373 for assistance. Be prepared with your booking details and any supporting documents if required.
You can also change your name through the travel agent that issued your ticket or at a Wizz Air sales outlet or airport check-in counter.
Can I change my name after checking in?
Yes, you can correct your name even after checking in online. However, you’ll need to check in again and download or print a new boarding card.
What if I recently got married or divorced?
If you need to change your name due to marriage or divorce, contact Wizz Air customer service directly. You’ll need to provide legal documents such as a marriage certificate or divorce decree. Be aware that a €50 name change fee may apply.
Are there any exemptions for WIZZ Privilege Pass holders and WIZZ Discount Club members?
No, free online name corrections are not available for WIZZ Privilege Pass holders and WIZZ Discount Club members.
To avoid any inconvenience or extra fees, make sure the name on your ticket matches your identification documents exactly when booking. If you anticipate a name change due to marriage, divorce, or any other reason, be ready with the necessary legal documents and contact customer service ahead of time.
Navigating Wizz Air’s name change policy doesn’t have to be stressful. By understanding the rules and taking the necessary steps, you can ensure a smooth process and avoid any surprises before your flight. Happy travels!