Privacy Policy
Privacy Policy
Updated Date: August 24, 2023
While providing quality services to our users (“You”), WizSprint (“We”) always pays attention to the protection of personal data security. This Privacy Policy applies to the collection and use of your personal information when we provide you with our products and related services. This policy provides information about the collection, use, storage, and protection of your personal information and your rights in relation to your use of our games and/or services.
[Special Note]
1.This policy agrees on the way we process your information in different scenarios, but only when you turn on the relevant functions or use the relevant services, in order to realize the relevant functions and services, we will process your information. If you do not turn on the relevant functions or use the relevant services, we will not process your corresponding personal information.
2.Please read and fully understand this policy before using our services, especially the terms marked in bold or bold underline. You should confirm that you understand and agree to these terms before you start using our services. If you do not agree with the contents of this policy, it may prevent our product services from operating normally or prevent us from achieving the intended effect of our services. In this case, you should immediately stop using our product services.
3.It is essential to read this Privacy Policy carefully. If you have any questions or concerns regarding the processing of your personal information, you can contact our Data Protection Officer using the contact details provided. We will get back to you within fifteen working days.
This Privacy Policy includes the following key points:
1.How We Collect and Use Your Personal Information
2.Our Reasonable Basis for Using Such Information
3.Third-Party Services
4.Sharing, Transfer, or Public Disclosure of Personal Information
5.Storage and Retention of Personal Information
6.Information Security
7.Your Rights
8.Children’s Privacy
9.Special Notice for Other Regions
10.Contact Us
1.How We Collect and Use Your Personal Information
1.1 Registration and Login Service
You can enter our games using the following login methods:
1.1.1 Registration and Login: You may choose to register an account to log in to our products.
1.1.2 Login as a Guest: You may choose to enter our products as a guest directly.
1.1.3 Login via Authorization: You may choose to create an account and log in to our products using third-party platforms such as Facebook, Google, Line, etc. In this case, we may collect your public information from the third-party platform (avatar, alias, account identification ID information).
1.2 Dispute Feedback Service
If you have any questions or suggestions and need to contact us or request technical support through the Feedback Center, we may need you to provide some of your personal information, including personal data such as your login account, email address, phone number, device ID, system language, APP version, and other relevant information.
1.3 Providing Basic Product Functions and Maintaining Network Operation Security
In order to realize statistics and analysis of product data and enhance the security of your device account, after obtaining your consent, our games may receive and record the relevant device information you use according to the specific permissions you authorize in the installation and use of the application. This includes your device ID, device name, device type and version, system version, IP address, application ID, network connection status, network entry mode, and type, etc.
If you refuse to authorize us or the third-party platforms we cooperate with to obtain the above information, it may result in you not being able to use our App normally or being subject to corresponding restrictions in the process of using our App.
Please note that if your Android system is below version 6.0, there are cases where users are required to confirm their permissions before you agree to do so, which is beyond our control.
1.4 In-game Payment Services
When you make payments to acquire virtual products (only for this game) and services related to our products, including game props, disabling ads in game, etc., we will only obtain your payment verification result from Google Payment Service Provider to provide you with the corresponding payment products and services. The above payment services are provided by Google, and we will only obtain the verification result that you have completed the payment from the Google payment service provider, and then provide you with the corresponding payment products and services. If you would like to know the specific rules for the collection of personal information by Google service providers, please refer to the Google privacy policy of your choice.
1.5 Data Collected by the Application Calling Rights
1.5.1 In order to save the player’s game data and images and for the functional needs of the feedback page to access the photo album to upload images, we may apply for your external device storage permissions (application access and writing to the APP external storage). We will ask for your individual consent to the use of such permissions.
1.5.2 During your use of the services provided by us, to avoid an increase in your mobile traffic, we need to check the status of your network connection to provide you with traffic alerts.
If you wish to realize or experience the above functions, you may need to enable your corresponding access rights on your device. You can also choose to turn off the relevant access privileges in your phone settings at any time to cancel the corresponding authorization. The way of displaying and turning off the authorization may be different on different devices. Please refer to the instructions or guidelines of the device and system developer for details.
Please note that separate device information, payment verification result, etc., are information that cannot identify a specific natural person. If we use such non-personal information in combination with other information for the purpose of identifying a specific natural person, or use the remaining personal information in combination, such non-personal information will be treated as personal information during the period of combination. We will anonymize and de-identify such personal information unless we have obtained your authorization or are otherwise required by laws and regulations.
1.6 Cookies and Similar Technologies
To provide you with the best possible products and/or services, we may use cookies and similar technologies to track your progress in real-time and gather information about your gameplay. This allows us to offer you a smooth and high-quality user experience. Please note that these technologies will only be used for the purposes described in this policy and cannot be used for any other purposes. Please be aware that certain services may only be available through the use of these technologies. If necessary, you can turn off or remove these technologies by changing the settings on your device or related programs or by visiting the provider’s website. However, please keep in mind that doing so may affect your ability to use our products and/or services.
2.Our Reasonable Basis for Using Such Information
We process your personal data when necessary to fulfill a contract to which you are a party. For example, we may process your personal data to provide you with services or respond to your inquiries about our products and services.
We may also process your personal data when required by law or to protect your interests or the interests of third parties.
Additionally, we may process your personal data to prevent fraud, enhance our network and services, and improve user experience. If personal data processing is necessary and there is no other lawful basis for such processing, we will typically obtain your individual consent. For other questions about data processing, please refer to the “Contact Us” section below for additional information.
3.Third Party Services
Our services may be linked to other services provided by third parties, including but not limited to data analytics, third-party payments, and advertisements. We carefully select third parties and their services and urge them to collect and use your personal information in accordance with this Policy or as otherwise agreed upon with you. We also take appropriate security measures and management steps to safeguard your personal information. You can find basic information about the third-party service providers we partner with in the Third Party Services Catalog below. If you need to know more details about a specific third-party service accessing a single service, we encourage you to review the corresponding privacy policy.
Bugly Error Reporting -
https://privacy.qq.com/document/preview/fc748b3d96224fdb825ea79e132c1a56
Appsflyer Statistics - https://www.appsflyer.com/legal/privacy-policy/
Firebase Remote Config、Firebase Remote Push、Firebase In-Message Push -https://policies.google.cn/privacy
Onesignal Push - https://onesignal.com/privacy_policy
Admob Ad - https://policies.google.com/privacy?hl=en
Facebook Ad - https://www.facebook.com/about/privacy/update
Unity Ad - https://unity3d.com/legal/privacy-policy
Applovin Ad - https://www.applovin.com/privacy/
Vungle Ad - http://vungle.com/privacy/
Ironsource Ad- https://www.is.com/privacy-policy/
Inmobi Ad - https://www.inmobi.com/privacy-policy-for-eea/
Fyber Ad - https://www.fyber.com/website-privacy-policy/
Tapjoy Ad- https://www.tapjoy.com/legal/advertisers/#privacy-policy
Chatboost Ad- https://answers.chartboost.com/en-us/articles/200780269
TTAd Ad - https://www.pangle.cn/privacy
myTarget Ad- https://legal.my.com/us/mytarget/privacy/
hybid Ad - https://pubnative.net/privacy-policy/
Maio Ad- https://adpf-info.i-mobile.co.jp/privacy_en/
mintegral Ad- https://www.mintegral.com/en/privacy/
amazon Ad-https://ams.amazon.com/webpublisher/uam/docs/aps-mobile/privacy
bidmachine Ad-https://docs.bidmachine.io/docs/app-privacy-details-on-the-google-play
line Ad-https://www.digitalmarketingforasia.com/privacy-policy/
pubmatic Ad-https://pubmatic.com/legal/privacy/
smaato Ad-https://www.smaato.com/privacy/
yandex Ad-GDPR. Integration (yandex.ru)
Google Payment - https://policies.google.com/privacy
CLIK - https://www.crazylabs.com/pps/
4.Sharing, Transfer, or Public Disclosure of Personal Information
We follow the principles of minimization, necessity, and legality when sharing, transferring, and disclosing your personal data. In countries where applicable laws and regulations may require the prior collection of user consent, we will not share your personal data with third-party service providers without first obtaining your consent. Additionally, we will not collect your personal data on behalf of third-party service providers, and we will strictly comply with relevant laws and regulations to maintain the confidentiality of your personal data.
5.Storage and Retention of Personal Information
We will not retain personal data collected, received, and processed for longer than necessary to fulfill the purposes described in this policy. The information we collect about you will be stored in accordance with the relevant laws and regulations governing the protection of private data in the country concerned to ensure that your personal information is protected by law. To the extent not prohibited by local laws and regulations, we may store personal information collected in countries or regions where we do not operate.
In the event that we terminate our services or operations, we and the third-party platforms we work with will cease collecting your personal information and will comply with relevant laws and regulations by notifying you in advance and deleting or anonymizing your personal information upon termination of the services or operations, unless otherwise provided by laws, regulations, or regulatory authorities.
6.Information Security
6.1 Security and Protection Measures
6.1.1 We will use strict security systems, industry-standard security technologies, and procedures to ensure that your personal information is not lost, disclosed, destroyed, or misused.
6.1.2 Our services use encryption technology and anonymization processing at the same level as industry requirements, as well as other reasonable means to encrypt and store your personal information and isolate it through segregation technology. We also use strict data access controls to protect personal information from unauthorized use.
6.1.3 We take all reasonably practicable steps to ensure that we collect only relevant personal information for our services.
6.1.4 The Internet environment is not 100% secure, and we do our best to protect the security of your personal information. In the event that your personal information is leaked, destroyed, lost, or subject to any other security incident, we will promptly inform you of the basic details of the incident, its potential impact, the measures we have taken or will take to mitigate the situation, suggestions on how to independently prevent and minimize risks, as well as any remedial measures that may be relevant to you, in accordance with relevant laws and regulations. We will also inform you of the situation surrounding the incident through timely push notifications. If informing all affected individuals is difficult, we will publish relevant announcements through reasonable and effective means.
6.2 Personal Data Security Suggestions
6.2.1 When you purchase virtual products related to our products through third-party payment service providers, you will need to disclose your information, such as contact details, bank account or email address, to the counterparty or potential counterparty. Please protect your personal information and only provide it to others when necessary.
6.2.2 If we become aware that you are using our applications and services, and related information for fraudulent or unlawful purposes, we will take appropriate measures, including but not limited to suspending or terminating your use of our applications or services.
7. Children’s Privacy
In order to provide you with ad services that are more in line with your rights and interests, we will verify your age through pop-up reminders in accordance with relevant policy requirements and legal provisions. We will only obtain information on whether you are a minor user, and we will not use this information for any other purpose or combine it with other personal information.
We will strictly comply with relevant laws and regulations and take reasonable and necessary measures to protect your personal information, particularly the privacy of minor users. If you have any questions or comments about our privacy policy, please contact us.
We do not knowingly collect or solicit personal data about minors, nor do we knowingly allow minors to use our services. If you are a minor, please do not send us any personal data about yourself. If we discover that we have collected personal data about a minor, we will delete that data as soon as possible. If you suspect that we may have data from or about minors, please contact us.
Please keep in mind that the definition of “minors” can vary depending on the country. In order to ensure greater security and protection of minors’ information, we limit the age of minors to under 13 years old (including 13 years old) or the age specified by relevant national regulations in accordance with laws and regulations of the relevant countries. If you have any questions, please contact us promptly.
8. Your Rights
8.1 Right to Access Your Personal Information
You have the right to access the personal information pertaining to you and, if you have any queries regarding our handling of your personal information, please contact us using the contact information provided.
8.2 Right to Update or Correct Your Personal Information
If you believe that our handling of your personal information is inaccurate or that the personal information submitted by you to us is incorrect, you may update or correct it by contacting us via the contact information provided.
8.3 Right to Delete Your Personal Information
If you wish to delete your personal information from our products, please contact us using the contact information provided. We will verify your identity and after clarifying your specific requirements, carry out reasonable operations. However, please be aware that deleting such information may result in the unavailability of certain features that required such information.
8.4 Account Cancellation
If you wish to cancel your product account, you may contact us directly via the contact information provided. Please note that once your account is canceled, it cannot be recovered. Therefore, please proceed with caution.
9.Special Notice for Other Regions
Special Notice to Residents of the State of California, USA
If you are a resident of the State of California and would like to request privacy information, you may contact us at the contact information provided in this Privacy Policy. In your request, please indicate that you would like a copy of the “California Privacy Statement” and allow at least thirty (30) business days for a response.
If you are a California resident under the age of 18 and are a registered user of the Services, and you would like us to remove content or information that you have posted on the Services or that is stored on our servers, please contact us using the contact information in this Privacy Policy. Please provide us with sufficient information to enable us to locate the content or information to be removed.
Please note, however, that we are not required to remove or otherwise delete content or information if:
1)The content or information is required by other state or federal law to be maintained by us or a third party;
2)The content or information is posted, stored, or republished by another user;
3)The content or information is anonymized in such a way that the minor cannot be individually identified;
4)The minor has not followed the instructions posted in this Privacy Policy on how to request removal of such content or information;
5)The minor has received compensation or other remuneration for providing the content.
In addition, nothing herein shall be construed to limit the authority of law enforcement agencies to access such content or information.
Special Notice for EU Residents
In the event that we transfer personal information outside of the European Union, we will use technical and physical safeguards to protect your personal information and strictly comply with the requirements of relevant European Union laws and regulations. If you have any questions about the mechanisms for transferring personal information in relation to your personal information, please contact us.
We will only collect, use, or store your personal information under the following circumstances:
1)You voluntarily and willingly provide us with information.
2)To provide you with the services you have requested.
3)To protect your or others’ vital interests.
If you are a resident of one of the countries listed above, you may contact us regarding our collection and use of your user information by following the contact information in this Privacy Policy and providing sufficient information to enable us to locate the content or information to be removed. Please note that we are not obligated to delete your personal information if we have a legitimate reason for retaining it, such as fraud prevention.
Please note that in some cases, we are prohibited by law from performing the action you request, including:
1)When we are unable to confirm your identity.
2) When the request is considered excessive.
3) Where doing so would adversely affect the rights or freedoms of others.
10. Contact Us
If you have any questions or suggestions regarding this Privacy Policy while using our products and/or services, please contact us at WizSprint-Sup@outlook.com. We will review the issue as soon as possible and respond to your request within 15 business days or the time period prescribed by law or regulation.