Privacy Policy
Privacy Policy
Last Updated Date: January 12, 2024
We are committed to protecting the security of your personal information while providing you ("you") with the highest quality of service, and this Privacy Policy applies to the collection and use of your personal information by WizSprint ("we") when we provide you with the Game and related services. The collection and use of your personal information by WizSprint ("We") when providing you with the Game and related services is governed by this Privacy Policy. This policy explains the collection, use, storage and protection of personal information and your rights in relation to your use of our Games and/or Services.
[Special Notice]
1. This policy agrees on the way we process your information in different scenarios, but only when you turn on the relevant functions or use the relevant services, in order to realize the relevant functions and services, we will process your information. If you do not turn on the relevant function or use the relevant service, we will not process your corresponding personal information.
2. Before using the services provided by us, please be sure to read and thoroughly understand this policy, especially the terms marked in bold/bold underlined, you should focus on reading, and confirm that you fully understand and agree before you start to use. If you do not agree with the contents of this Policy, it may result in the Product Services not functioning properly or not achieving the effect of the services we intend to achieve, and you should immediately stop accessing/using the Product Services.
3. Please be sure to read this Privacy Policy carefully. If you have any questions or concerns about the handling of your personal information, you may contact our Data Protection Officer via the contact information we have provided, and we will give you feedback within fifteen (15) business days.
Please read the following information:
1.The Personal Information We Collect and Use about You
2.Our Reasonable Basis for Using Your Information
3.Third Party Services
4.Sharing, Transfer or Public Disclosure of Personal Information
5. Storage and Retention of Personal Information
6.Information Security
7.Minor's Privacy
8.Your Rights
9.Special Notice for Other Regions
10.Contact Us
1.The Personal Information We Collect and Use about You
1.1 Registration and Login Service
You can choose the following login methods to enter our games:
1.1.1 Registered Login: You can choose to enter our games in the way of registered account login;
1.1.2 Visitor Login: You can choose to enter our games directly by having a visitor;
1.1.3 Authorized login: you can choose to create an account and log in to our games through Facebook, Google, online and other third-party platform accounts, at which time we may collect your public information on the third-party platform (avatar, nickname, account identification ID information)
1.2 Dispute Feedback Service
When you have any questions or suggestions and need to contact us or request technical support through the Feedback Center, we may need you to provide some of your personal information, which includes personal data, such as your login account, email address, phone number, device ID, system language, APP version and other related information.
1.3 Providing basic product functions and maintaining network operation security
In order to realize the statistics and analysis of the product data and enhance the security of your device account, after obtaining your consent, our game may receive and record the relevant device information you use according to the specific permissions you authorize in the installation and use of the application, including your device ID, device name, device type and version, system version, IP address, application ID, network connection status, network entry mode and type, etc. If you refuse to authorize us or the third-party platforms that we cooperate with to obtain the above information about you, it may result in you not being able to use our App normally or being subject to corresponding restrictions in the process of using our App.
Please note that if your Android system is below version 6.0, there is a situation where you need to confirm the user's permission before you agree to it, which is beyond our control, but we will not collect any information from you in advance, and we recommend that you upgrade your system version for better protection of your privacy.
1.4 In-Game Corresponding Payment Services
When you pay for virtual products (only for this game) and related services related to our products, including game props, in-game ads, etc., we will only obtain the result verification information of your payment from the Google Payment Service Provider and provide you with the corresponding payment products and services. The above payment services are provided by Google, and we will only obtain the result verification information that you have completed the payment from the Google payment service provider, and then provide you with the corresponding payment products and services. If you want to know the specific rules of personal information collected by google service providers, please refer to the privacy policy of google that you have selected.
1.5 Data Collected by Application Call Permissions
1.5.1 In order to save the player's game data, images and for the functional needs of the feedback page to access the album to upload images, we may apply for your external device storage permissions (application access and writing to the APP external storage space), but we will ask for your separate consent to use this permission.
1.5.2 During your use of the services provided by us, in order not to cause an increase in your mobile traffic, we need to check the status of your internet connection in order to provide you with traffic alerts.
If you wish to realize or experience the above features, you may need to enable your corresponding access rights in your device. You can also choose to turn off the corresponding access privileges in your phone settings at any time to cancel the corresponding authorization. The way of displaying and turning off the authorization may be different in different devices, please refer to the instructions or guidelines of the device and system developer for details.
Please note that separate device information, payment result verification information, etc. is information that cannot identify a specific natural person. If we use such non-personal information in combination with other information for the purpose of identifying a specific natural person, or use the remaining personal information in combination, such non-personal information will be treated as personal information during the period of combination, and we will anonymize and de-identify such personal information unless we have obtained your authorization or are otherwise required by laws and regulations.
1.6 Cookies and Similar Technologies
In order to better provide products and/or services to you, we may use cookies and similar technologies. These technologies enable us to track your progress and understand your game information in real time, so that we can provide you with a smooth and high-quality user experience. These technologies will not be used for any purpose other than those described in this policy. Please understand that certain services can only be realized through the use of the above mentioned technologies. You may turn off or remove the above technologies by changing the settings of your device or related programs, or by visiting the provider's web page, if your device or related programs allow it. However, this action may affect your use of the products and/or services.
2. Our Reasonable Basis for Using Your Information
In some cases, we process your personal data when it is necessary to fulfill a contract to which you are a party, for example to provide you with a service. We may also process your personal data to respond to your inquiries about our products and services;
In other cases, we will process your personal data where required by law. We may also process your personal data if necessary to protect your interests or the interests of third parties.
In addition, we will process your personal data where necessary to prevent fraud, improve our network and services. If it is necessary to process personal data and there is no other lawful basis for such processing, we will usually ensure that we have obtained your individual consent. For other data processing questions, please visit the "Contact Us" section below for contact information.
3.Third Party Services
[Special Note] Our products may have the following two situations:
3.1 Some of the products are not connected to any third-party services for the time being, and there will not be any third party to collect your information or;
3.2 The relevant services of some of the products may be linked to other third-party services (including but not limited to data analysis and statistics, third-party payment, advertising, etc.) with which we cooperate. We will carefully select third parties and third party services, urge the relevant third parties to collect and use your personal information in accordance with this Policy or as otherwise agreed with you, and endeavor to require them to take appropriate security technology and management measures to safeguard the security of your personal information.
However, please understand that third parties have their own privacy policies, and we can only play a supervisory role within the scope of this Policy with respect to the security of your personal information. You can learn about the basic information of the third-party service providers that we cooperate with from the Third-Party Service Catalog below, and if you need to learn about the details of the third parties that are accessing a specific single service, we encourage you to check the content of their corresponding privacy policies.
Third-Party Service Catalog
Bugly - https://privacy.qq.com/document/preview/fc748b3d96224fdb825ea79e132c1a56
Appsflyer - https://www.appsflyer.com/legal/privacy-policy/
Admob Ad - https://policies.google.com/privacy?hl=en
Unity Ad - https://unity3d.com/legal/privacy-policy
Vungle Ad - http://vungle.com/privacy/
Ironsource Ad- https://www.is.com/privacy-policy/
Inmobi Ad - https://www.inmobi.com/privacy-policy-for-eea/
Chatboost Ad- https://answers.chartboost.com/en-us/articles/200780269
4. Sharing, Transfer or Public Disclosure of Personal Information
We adhere to the principles and requirements of minimization, necessity and legality when sharing, transferring and disclosing your personal information. In countries where applicable laws and regulations may require the collection of user consent, we will not share your personal data with third parties without your prior consent, nor will we collect your personal data on behalf of third-party service providers, and we will strictly comply with relevant laws and regulations to keep your personal data confidential.
5. Storage and Retention of Personal Information
We will not retain personal data collected, received and processed for the purposes described in this policy for longer than necessary. To ensure that your personal information is protected in accordance with the law, the information we collect about you will be stored in accordance with the relevant laws and regulations governing the protection of private data in the country concerned. To the extent not prohibited by local laws and regulations, we may also store personal information collected in countries or regions other than those in which we operate.
If we terminate our services or operations, we and the third-party platforms we work with will promptly stop continuing to collect your personal information and will comply with relevant laws and regulations by notifying you in advance and deleting or anonymizing your personal information upon termination of the services or operations, unless otherwise provided by laws, regulations or regulatory authorities.
6. Information Security
6.1 Security Protection Measures
6.1.1 We will use strict security systems and industry-standard security technologies and procedures to ensure that your personal information is not lost, leaked, destroyed or misused.
6.1.2 Our services use encryption technology at the same industry requirement level, anonymization processing and other reasonable means to encrypt and store your personal information, and isolate it through segregation technology. We also use strict data access rights controls to protect personal information from unauthorized data use.
6.1.3 We will take all reasonably practicable steps to ensure that we do not collect personal information that is not relevant to our services.
6.1.4 The Internet environment is not 100% secure and we will use our best efforts to protect the security of your personal information. We recommend that you pay due attention to the protection of your personal information when using our products and services, and we provide a variety of security features to assist you in protecting the security of your personal information.
6.2 Personal Data Security Recommendations
6.2.1 When you acquire virtual products related to our products by means of payment, you will be transacting through a third-party payment service provider. At that time, you will inevitably disclose your information, such as contact details, bank account or e-mail address, to the counterparty or potential counterparty. Please protect your information and only provide it to others when necessary.
6.2.2 If we become aware that you are using our applications and services and related information for fraudulent or unlawful purposes, we will take appropriate action, including, but not limited to, suspending or terminating your use of our applications or services.
7. Minor’s Privacy
Based on the relevant policy requirements and legal provisions, in order to provide you with advertising services that are more in line with your rights and interests, we will verify your age by means of pop-up reminders; however, please know that we will only obtain the verification information of whether you are a minor user, and we will not use this information for any other purposes, nor will we use it in combination with other personal information.
We will strictly comply with relevant laws and regulations and take reasonable and necessary measures to protect your personal information, especially the privacy of minor users. If you have any questions or comments about our privacy policy, please contact us.
We do not knowingly collect or solicit personal data about any minors or knowingly allow such persons to use our services. If you are a minor, please do not send us any personal data about you; if we learn that we have collected personal data about a minor, we will delete that data as soon as possible. If you believe that we may have data from or about minors, please contact us.
Please note that the definition of minors varies from country to country, and in order to ensure greater security and protection of minors' information, we limit the age of minors to under 13 years old (including 13 years old) or the age of minors as limited by the relevant national regulations in accordance with the laws and regulations of the relevant countries, please contact us in time if you have any questions.
8. Your Rights
8.1 Right to access your personal information
You can access the personal information that relates to you. If you have questions about our handling of your personal information, please contact us using the contact information we provide.
8.2 Right to update or correct your personal information
If you believe that our handling of your personal information is inaccurate or that the personal information you have submitted to us is incorrect, you may correct or update it by contacting us via the contact information we have provided.
8.2 Right to delete your personal information
If you wish to delete your Personal Information from the Products, please contact us at the contact information we provide and we will verify your identity and, after clarifying your specific needs, carry out reasonable operations. However, please be aware that if you choose to delete such information, certain features that require such information may no longer be available.
8.3 Cancellation of Account
If you wish to cancel your Product account, you may contact us directly via the contact information we provide. Please note that once the account is canceled, all of your data will not be recovered, so please proceed with caution.
9.Special Notice for Other Regions
Special Notice to Residents of the State of California, USA
1.If you are a resident of the State of California and would like to request privacy information, you may contact us at the contact information provided in this Privacy Policy. In your request, please indicate that you would like a copy of the “California Privacy Statement” and allow at least thirty (30) business days for a response.
2.If you are a California resident under the age of 18 and are a registered user of the Services, and you would like us to remove content or information that you have posted on the Services or that is stored on our servers, please contact us using the contact information in this Privacy Policy. Please provide us with sufficient information to enable us to locate the content or information to be removed.
Please note, however, that we are not required to remove or otherwise delete content or information if:
1)The content or information is required by other state or federal law to be maintained by us or a third party;
2)The content or information is posted, stored, or republished by another user;
3)The content or information is anonymized in such a way that the minor cannot be individually identified;
4)The minor has not followed the instructions posted in this Privacy Policy on how to request removal of such content or information;
5)The minor has received compensation or other remuneration for providing the content.
In addition, nothing herein shall be construed to limit the authority of law enforcement agencies to access such content or information.
Special Notice for EU Residents
In the event that we transfer personal information outside of the European Union, we will use technical and physical safeguards to protect your personal information and strictly comply with the requirements of relevant European Union laws and regulations. If you have any questions about the mechanisms for transferring personal information in relation to your personal information, please contact us.
We will only collect, use, or store your personal information under the following circumstances:
1)You voluntarily and willingly provide us with information.
2)To provide you with the services you have requested.
3)To protect your or others’ vital interests.
If you are a resident of one of the countries listed above, you may contact us regarding our collection and use of your user information by following the contact information in this Privacy Policy and providing sufficient information to enable us to locate the content or information to be removed. Please note that we are not obligated to delete your personal information if we have a legitimate reason for retaining it, such as fraud prevention.
Please note that in some cases, we are prohibited by law from performing the action you request, including:
1)When we are unable to confirm your identity.
2) When the request is considered excessive.
3) Where doing so would adversely affect the rights or freedoms of others.
10. Contact Us
If, in the course of using our products and/or services, you have any questions or suggestions regarding this Privacy Policy, you may contact us at WizSprint-Sup@outlook.com and we will review the issues involved as soon as possible and respond to your request within 15 business days or the period prescribed by law or regulation.