Last Updated: October 28, 2026
Welcome to PlayGrounds. We respect your privacy and are committed to explaining what information we collect, how we use it, and how you can request that your data be deleted.
This Privacy Policy applies to PlayGrounds and its online features, including multiplayer, player accounts, cosmetics, progression, and purchases.
PlayGrounds may collect and process the following information:
Account information: Your PlayFab ID and account information needed to identify your game account and provide online services.
Player information: Your in-game username and other player profile information.
Game data: Your owned cosmetics, inventory, virtual currency balance, achievements, and game progression.
Purchase information: Information needed to process, verify, and deliver purchases and rewards, including purchase verification information provided through supported platforms.
Device information: Basic technical information about your device and game environment needed for compatibility, security, and troubleshooting.
Diagnostics and analytics: Crash reports, error logs, and gameplay or performance analytics used to identify bugs and improve the game.
The exact information collected depends on the features you use and the services you access.
We use collected information to:
Create, identify, and manage player accounts.
Save and synchronize game progress and inventory.
Provide multiplayer services and online gameplay.
Display usernames and player information to other players where necessary for gameplay.
Process, verify, and deliver purchases, cosmetics, and rewards.
Maintain virtual currency balances and game progression.
Detect cheating, abuse, fraud, and security issues.
Diagnose crashes, fix bugs, and improve game performance.
Understand how game features are used and improve the player experience.
We do not use this information for purposes unrelated to operating, maintaining, securing, or improving PlayGrounds without an appropriate basis.
PlayGrounds uses third-party services, which may include:
Microsoft PlayFab: For account identification, cloud data storage, player progression, inventory, and other online game services.
Meta: For supported platform features and purchase verification where applicable.
These providers may process information as necessary to provide their services. Their processing is also subject to their applicable privacy policies and practices.
We do not sell users' personal information.
We retain information only for as long as reasonably necessary to provide the game, maintain security, fulfill purchases, resolve disputes, and meet applicable legal obligations.
When a valid deletion request is completed, we will delete or anonymize the associated data, except for information we are required or legally permitted to retain. Any retained information will be handled in accordance with applicable privacy requirements.
All PlayGrounds users may request deletion of their associated personal data, regardless of their country or geographic location. You do not need to live in a particular country or state to submit a request.
To request deletion:
Send an email to MONKMONKVR@outlook.com.
Use the subject line PlayGrounds Data Deletion Request.
Include your in-game username and, if available, your PlayFab ID so we can identify the correct account. Do not include your password or other sensitive login credentials.
State that you want your PlayGrounds account data deleted.
We may request reasonable information to verify that you control the account before processing the request.
After verifying the request, we will delete the associated account data and personal information that we are responsible for, including applicable profile information, saved progression, inventory, and other linked game data, subject to any applicable legal retention requirements.
Data held by third-party providers may require additional processing under their respective procedures. We will take reasonable steps to address relevant data held by our service providers.
We will acknowledge your request and explain any necessary next steps. If some information must be retained for legal or legitimate security reasons, we will explain this where appropriate.
Contact for deletion requests:
Email: MONKMONKVR@outlook.com
Subject: PlayGrounds Data Deletion Request
This deletion process is available to all users worldwide and is not limited to users exercising rights under a particular regional privacy law.
PlayGrounds is intended for users who meet the applicable age requirements of the game and its distribution platform. We aim to collect only the information reasonably necessary to operate the game. Where applicable, we will comply with requirements relating to children’s privacy and parental rights.
We take reasonable measures to protect collected information against unauthorized access, loss, misuse, and alteration. However, no online service can guarantee absolute security.
We may update this Privacy Policy when our game, services, or privacy practices change. The revised policy will be published with an updated revision date.
For privacy questions, information requests, or data deletion requests, contact:
PlayGrounds Privacy Contact
Email: MONKMONKVR@outlook.com
Please use the subject line PlayGrounds Data Deletion Request when requesting deletion of your data.