How to Fix WIFI Not Working

We'll cover what to do if your connection is running slower than usual, as well as how to troubleshoot a network not connecting at all. We'll also take a look at various tools that you can use to help troubleshoot connection issues when problems arise.

WiFi not working
WiFi slowed down
Disappearance of the WiFi network
Devices not connecting to Wifi

Quick Home WiFi Solution

If your wireless connection suddenly stops working, before trying anything else, restart your router. This is the process:

Unplug or turn off your router.
Wait 2 to 5 minutes before plugging it back in.
Wait 5 more minutes and try the connection again.

In most cases, this should fix your problem and allow you to reconnect. If you follow these steps and something still doesn't work, you may need to contact your Internet Service Provider for help.

Understanding Your Router Icons

Most routers have a series of icons that light up to convey different status messages at a glance.

Although these can vary from brand to brand, most manufacturers include at least three main status indicators:

Globe Icon: Solid when the modem is connected to the Internet.
WiFi Icon: Solid when WiFi is transmitting smoothly. condition
Ethernet Icon: Solid when Ethernet cables are connected and working properly.
When everything is working properly, you can expect the icons to be solid or flashing green or blue. This indicates that a device is plugged in and operating normally.
When there is a connection problem, you can expect the icons to turn red or orange.
An orange or amber light may indicate a problem or limited connectivity, while a red or off icon may indicate no current connection.
Important point: to be clear about what your specific device is communicating to you, be sure to refer to the user manual for a more detailed explanation.
Pro Tip: You can usually find a digital copy of your router's manual by typing in the model number of your device followed by "user manual" on Google.

How to fix WiFi problems

Router on the table: The appearance of routers differs from brand to brand, but the main functionality is the same - directing digital traffic over WiFi. If you tried the quick fix above with no success, there are still several other ways you can troubleshoot your WiFi connection. To identify the technique most likely to help you, let's look at your main problem:

"I am experiencing slower than normal network speeds."

Try this: connect an Ethernet cable directly to your router and test your internet speed with our speed test tool. Next, test your speeds on the WiFi connection. If both are slow, the problem is likely with your service provider and not with your computer. Give them a call.

However, if the wired connection is much faster than the wireless connection, you may be able to do more to optimize your network. Wired connections will generally always be faster than wireless in some capacity, but the difference shouldn't be so great that your WiFi is unusable. Try moving your router to a more central location first. If that's not an option, it may be worth exploring how to extend your Wi-Fi connection to all areas of your home.

Also, you may encounter interference from networks adjacent to yours. If you think this may be the case, you can try changing the channel your router is broadcasting on. For starters, you'll want to use the 5Ghz band whenever possible, if your router supports it. These tend to be less congested and therefore perform better than their 2.4GHz counterparts.

"I don't have an internet connection."

Try this: connect an Ethernet cable to your router and see if you can get a signal on a desktop or laptop. If you can't, your access has been cut off and you should contact your ISP.

If you find that you can load web pages over a wired connection, there is definitely something wrong with your WiFi network. If restarting the router didn't fix the problem, you may need to completely reconfigure it. Most routers have a small "reset" button that must be held down with a paper clip or other small object. Doing so will restore the device to factory settings and you can go through the initial setup one more time.

If you've been through this process and still can't connect, you may need to contact your ISP for help. You may have an unpaid balance that caused the company to suspend your account, or there may simply be an outage in your area.

"My WiFi network is completely gone."

Try this: check where your router is positioned. If it is in some tight place, such as behind a sofa, or inside a cluttered equipment cabinet, it may overheat and automatically shut down to prevent any damage.

If you can move your router somewhere where it has more airflow, you should be able to solve the overheating problem.

If you feel like your router is ideally located and overheating isn't the problem, there are a few other things that could be going on.

For one thing, your network may have rebooted due to an update. Take a look at the default network name (usually printed somewhere on the router) and see if it recognizes that network when looking for a connection.

"My phone / laptop / tablet won't connect, even though my other devices are fine."

Try this: turn off the offending device and turn it on again. You can also try turning WiFi off and on in your device settings, just to be thorough.

If this doesn't help, you may need to remove your network from the device entirely. On an iOS or Android device, you can simply click on the network name and hit "Forget this network."

This will mean that you will have to find the network again and enter the password as you did the first time you set it, but it should resolve any remaining connection issues in the process.

WiFi troubleshooting tools

Speed Test
screenshot of BroadbandNow speed test tool
Use our speed test tool to check for upload and download speed reductions.

Our speed test tool will allow you to see how your current network is performing in terms of download and upload speeds. You can use this at any time to test the quality of your connection, and if you have any issues, you can use it to measure your progress in resolving them. You can also use the Speed Test periodically to see if you are really getting the speeds you are paying for. Just remember that using WiFi will always slow things down a bit!

Wireless Diagnostics (Mac)

The Network Diagnostic Tool is a robust program that allows you to get a clear picture of the status of your network, as well as troubleshoot any issues you may be experiencing. You can find this program by pressing Command + Spacebar and typing "Wireless Diagnostics" in the search bar.

When you first open the program, it will scan your immediate area for available WiFi networks. Once done, you will be presented with two options: Monitor my WiFi connection and Continue with the summary. Choose none of these. Instead, at the top of the screen, select "Scan" from the Window drop-down menu. You will see a list of networks. Select "Scan Now".

The service will show you a complete list of the connections around you, including the channel on which they operate. Also, the program will show you the best channels for the 2.4 GHz and 5 GHz bands based on network congestion. To actually change the channels your router operates on, you will need to Google the brand of the device followed by "IP address." Then you will write this as you would any normal website (detailed instructions below).

Open the program by clicking Command + Spacebar and typing "Wireless Diagnostics"
Once open, select "Scan" from the window's drop-down menu.
Select "Scan Now".
Observe the channel on which your network operates, as well as the channels recommended by the program.
Log into your router's control panel and change the transmission channel to the one recommended above.

NirSoft (Windows)

NirSoft works much like the wireless diagnostic tools for Mac, scanning your WiFi environment and displaying all available networks, as well as a number of useful statistics for each one. As with the Wireless Diagnostic Tool for Mac, you will still need to log into your router's control panel to change its settings.

NetSpot (Mac and Windows)

NetSpot is a fantastic alternative to the previous two options, and it even features some additional tools that downstream users may find valuable. Beyond being able to view detailed information about your network, NetSpot also allows you to visualize your footprint in your home, showing you the dead zones and weak spots that need to be repaired. Available as a free download, it would be difficult to find a troubleshooting program with more features.

Why does my computer keep disconnecting from WiFi?

If you find that you are constantly being booted from your WiFi network, there are a few things that could be happening.

The first step we recommend taking is looking for patterns in service outages. Do they only occur at a certain time at night? Maybe it even falls off when you put something in the microwave? Believe it or not, there are many signals constantly flowing through your home that can disrupt your Internet connection.

If you've ruled out network interference with the tools listed above, you may need to try updating your router's firmware. This is essentially the "operating system" of the device and, like any other piece of software, it must be updated from time to time to keep it working properly.

If you updated your firmware and you still have disconnections, you may need to consider replacing the router entirely, especially if it is more than a few years old. Routers are computers and unfortunately computers tend to fail after a few years.

Firmware updates by brand:

Netgear
Linksys
Asus
Tp link

How to log into your router's control panel

Click on your router brand below for detailed instructions on how to log into its settings area, where you can set passwords and network names, as well as change the channels they are operating on.

Netgear Login Tutorial
Linksys Login Tutorial
Asus Login Tutorial
TP-Link Login Tutorial

If all else fails, contact your service provider.

Although technical support from many companies can be an unpredictable experience, if you have tried all of the above and nothing seems to work, it may be best to simply contact a technician to come to your home and fix the problem. directly. This may involve a service fee of some kind, but if you get it back online, it may be worth it in the end.

Are you having problems with the Wi-Fi connection?

We certainly feel your pain. There are a number of things you can try if your Wi-Fi is down, none of which require any technical knowledge. Each solution only takes a few minutes to complete, so you'll be able to review this entire list in no time.

We've listed some of the most common solutions below that should hopefully solve your Wi-Fi-related issues. Let us begin.
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Start with the basics

If your Wi-Fi isn't working, the first thing to do is check the most basic settings. First, start by making sure you have Wi-Fi turned on on your device. Also check that you don't have Airplane mode enabled as that will prevent your device from connecting to the web. These may seem like ULTRA obvious things, but often those are the last things people think to check.

If you check these two things, the next step is to make sure you are connected to the correct router. Trying to connect to your neighbor's network instead of yours is a common mistake, especially if they have similar names consisting of random letters and numbers. Also, be sure to check your router's password. If you didn't change it after the network was set up, you'll find it on a sticker placed somewhere on your router.

Turn off Bluetooth if your Wi-Fi isn't working

Bluetooth loves to interfere with Wi-Fi networks, mainly because they both send signals over a 2.4 GHz radio frequency. Sometimes Bluetooth cuts off Internet access entirely, while in other cases it just reduces the speed significantly.

To solve the problem, change your router to the 5 GHz band:

This is easy to test. Just turn off Bluetooth on your device if you have it turned on and see if it solves the problem. If so, our recommendation is to change your router from a 2.4GHz band to a 5GHz band, if supported, which should allow you to use Bluetooth on your device without causing Wi-Fi related issues. You can change this in your router settings.

Restart your router and device:

This is a simple solution that is known to solve many technology-related problems. Start by restarting your router: disconnect all cables from the device and then wait a few minutes. After plugging it back in, wait a minute or two for the device to configure. While you wait, restart your phone, tablet, laptop, or whatever other device you are using.

Why Is My Wi-Fi Suddenly Not Working?

Wi-Fi internet has become a part of almost every human and without Wi-Fi, users can't live comfortably in their life. WIFI strike has become a very common issue and sometimes, it is very frustrating and irritating when Wi-Fi suddenly goes from your devices. If your WIFI connection is not working and wants to fix it so just follow the relevant and accurate instructions and get back to your Wi-Fi connection without much more effort. Before starting anything, you must know Why Is My Wi-Fi Suddenly Not Working?

How do I Fix my WI-FI connection?

If your WI-FI is not working or getting suddenly struck so you don’t need to worry because it can be fixed. Just, follow the below-mentioned methods to fix your WI-FI connection without much more effort.

Method 1: Check the Physical connection:

Ensure that, you have checked every cable of the router. Before starting the troubleshooting process, just unplug all the cables & plug them in again. Finally, wait for 3-4 minutes and then, follow the below-mentioned methods, if your WIFI connection is not working.

Method 2: Delete & Add the WIFI Network on your Device:

Before doing anything, just delete your WIFI network from the smartphone and add it again.

Delete WIFI network procedure:

First of all, you have to open your settings app on your smartphone.
Then, select the 'Network and internet' option from the list.
Select the 'Internet' & turn ON WIFI.
Click on the saved network.
After then, press the Forgot.

Add your WIFI connection again:

Again you need to choose the settings on your smartphone.
Then, select 'Network and Internet
After then, choose the 'Internet' option.
Select the 'Add Network' option from the presented list.
Write the correct name of the SSID & then, click on the Save button.
Finally, enter the correct password and your WIFI connection will connect again.

Method 3: Run the Network troubleshooter:

Firstly, click on the windows button.
Select the settings option.
Then, choose the Network & internet.
Now, you need to select the 'Status' option.
Finally, change the settings of the network and choose the Network troubleshooter.
Follow the on-screen steps of troubleshooting & fix your problem.
Lastly, just restart your modem as well as your system and try to connect your WIFI connection.

Method 4: Reset entire network settings:

Firstly, visit the settings option on your phone.
Then, select the 'System' option.
After then, select 'Reset Options'.
Now, your need to choose 'Reset WI-FI'.
Finally, select your WIFI connection again and add the credentials.

Method 5: Updated the adapter drivers:

Firstly, right-click on the windows icon.
Then, select the device manager option.
Choose the network Adapter and right-click on it.
Select the updated driver option.
After then, follow the on-screen instructions.

Method 6: Updated IP Address:

If two or more devices are working with the same IP address so there might be some IP address conflict issues. To resolve this issue, users need to follow the command prompt.

Type Windows + R simultaneously or select the command from the start menu.
Now, write ipconfig/release in the command prompt and hit on the enter button.

Method 7: Resolve the DNS cache issue:

Sometimes, due to the heavy or corrupt DNS, WIFI doesn't connect properly so before doing anything, you must reset your DNS cache using the command prompt.

Again, open the command prompt using the Windows + R key.
Then, type ipconfig/flusdns & click on the enter button
If it doesn't work, go to the settings.
Then, select the status under the network & internet option.
Choose the adapter & right-click on the WIFI connection name.
Choose the properties option from the presented list.
Now, you have to choose internet protocol V4.
Finally, press the Ok and save buttons.

Why is the Wi-Fi connected but not working?

There might be several reasons why, WIFI connects to your devices but, shows no internet. Here is the list of the causes when WIFI is connected but not getting internet.

Due to the bad & corrupted network settings.
Due to the wrong credentials.
Due to the unplugged router.
Due to the power off WIFI router.
Due to the corrupted SSID network adapter.
Due to the different IP addresses.
Due to the viruses.
Due to the internet service provider.
Due to the low bandwidth.
Due to the hardware problem on the device.
Due to the low quality of the power cords.

Therefore, these are the actual causes when WIFI doesn’t respond properly but, the above-presented causes can easily be troubleshot so just follow the below-given steps and learn how do I fix my Wi-Fi connection.

Wi-Fi connected but no internet:

Sometimes, WIFI connects to your every device but, it doesn’t give internet so there can be several reasons but, here you will get actual causes when your WIIF is connected but, not getting internet. Just, read the below-given instructions.

Check the WIIFI subscription because sometimes, Wi-Fi shows on every device but, due to the subscription expiration, WIFI doesn’t give internet.
Next, you need to restart your router so just, power off your router and unplug all the power cords.
After 15 seconds, connect all the power cords properly and turn ON your router.
Restart your devices such as mobile, laptop, or other and try again, your WIFI connection.

How to Fix WIFI Not Working