Why Can 39;t I Download Files On My Phone

You can download files like music, movies, or books in various apps. To find that content, go to the app where you downloaded it. For example, learn how to find videos downloaded in the Google Play Movies & TV app.

When you connect your device to a computer by USB cable, open the computer's "Downloads" folder to find the files that are on your device. Learn how to move files between your computer and your phone.

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There is no phone number. Phone support is available to Business accounts, and it's provided by a callback initiated through the Admin console. All others can find the support options available to them on the Support page. If you're on a Basic account, you're limited to the self-help options (Help Center and chat bot) or posting on these forums.

Can you see anything in the account or is it completely empty? If it's empty, it sounds like you created or signed in to a new, empty account, instead of your original account. Make sure the email address you used to sign in with is the same one that you used on your older phone.

Thanks for the feedback. I appreciate the help. I have an issue with the email. The original email was changed, but I'm not sure if it accually changed in the Dropbox system. I know I saw this email address linked to something not long ago. Unfortunately, I have my Dropbox password saved in my Dropbox, so I have a problem. Currently the account shows there are no files in my account. I can't find a phone number to talk to someone, but I'm really struggling. I really need the passwords that are in my account.

I changed the email address in Dropbox years ago, but I think the files were still under the old email, which is no longer available. Do you know if I can link the files from the old address into the current one?

If you updated the email address on your account, then the files would no longer be under your old email address. Files aren't tied to an email. They reside in your account, and your account has an email address associated with it. You sign in to the account with your email address.

I still think you're signed in to a different account. If you were signed in to the same account, you would see any files that are in the account. Look at your Events page. If it's empty, then you're signed in to a new, empty account, and your old account is still out there somewhere, likely under the old email address.

I have used the account recently, so that's not the issue. The new phone wanted to connect to Dropbox through Google, so I was doing that. I've tried to to sign in using the email listed under my account but it gives me an error: "incorrect email or password." SInce I'm asking for the password it must be saying that the email address is wrong, but its the email that shows up in my account. So why can't I get the password sent to my address?

And the old phone wasn't signing you in through Google? That's likely the issue then (you've chosen a different login method which likely resulted in a new account). Unfortunately, I don't know how to resolve that. You'll probably need to contact Support directly.

Here's what gets transferred: contacts, message history, camera photos and videos, photo albums, files and folders, accessibility settings, display settings, web bookmarks, mail accounts, WhatsApp messages and media, and calendars. If they're available on both Google Play and the App Store, some of your free apps will also transfer. After the transfer completes, you can download any free apps that were matched from the App Store.

Just an update. So if others having the same problem this may help to resolve the issue.

I've reached out to the Support Team and after some time we able to find the cause of the problem.

The problem has got to do with the DEFAULT BROWSER APP used in Android. Im using Opera browser as the default browser app for my Android Phone.

The support team able to recreate the problem with their demo app and it seems that if we do not use Chrome Browser as a default, the problem will persist.

Its not the definite solution, but to solve this issue either we need to delete other browser app or set Chrome as the default browser app in Android phone, otherwise the problem will persist with files extension using DOCX, DOC, XLSX, XLS, PPT, PPTX.

Thanks again for the help from the community & support team.

Yes, ive search up in my phone file manager and theres no file downloaded onto my phone.

Im not sure what cause this problem. It only fails to download docx, doc, xls, xlsx files.

Ive also changed the respected google drive folder permission to ""public/anyone with the link"

I'd suggest you to check Opera's settings about downloading files or also try to force open the link from files so that it opens the link instead of a webview.

Also check which Webview is being used in your device.

This page contains binary image files that allow you to restore your Nexusor Pixel device's original factory firmware. You will find these files usefulif you have flashed custom builds on your device, and wish to return yourdevice to its factory state.

These files are for use only on your personal Nexus or Pixel devices and maynot be disassembled, decompiled, reverse engineered, modified or redistributedby you or used in any way except as specifically set forth in the licenseterms that came with your device.

Extract the contents of the factory ROM .zip file, identify thebootloader image in the extracted files, and follow the sequence of eventsas listed below to flash the bootloader to both the slots. Substitute thename of the bootloader image with that of your device for the Pixel 6 andPixel 6a.

Downloading of the system image and use of the device software is subject to theGoogle Terms of Service. Bycontinuing, you agree to theGoogle Terms of Service andPrivacy Policy. Yourdownloading of the system image and use of the device software may also besubject to certain third-party terms of service, which can be found inSettings > About phone > Legal information, or as otherwise provided.

You can also upload photos and videos from your phone to the OneDrive folder on your computer with File Explorer, or Photos app import. Connect your phone to the computer with your phone's data cable, or using wi-fi or Bluetooth connection.

If your phone is set to save photos automatically to OneDrive, your phone's Photos app shows photos from OneDrive as well as phone photos that have not been uploaded. Uploading a photo already in OneDrive creates a duplicate of the photo.

Instead of sifting through your email or cloud storage app, you can use a USB cable, Link to Windows, or Bluetooth to quickly send files from your Galaxy phone to your Windows 10 or 11 PC. A USB cable will let you easily drag and drop files between your phone and PC. Link to Windows will automatically sync your recent images from your phone and display them on your computer for easy access. Plus, Bluetooth will let you transfer data from your paired devices.

You can drag and drop up to 100 files at a time, of any type. However, moving entire folders is not supported, and no single file can be larger than 512MB. The size of content will be adjusted to 1MB if "metered data" is used. For text files, the size will be limited to 128KB or less, and images will be resized to 1MB or less. You can also transfer content using Smart Switch or DeX for PC.

After you've set up the Link to Windows feature, you can sync your phone's most recent photos or videos to your PC and then save them. The Phone Link app will display up to 2,000 recent photos and videos.

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