WestJet's Cancellation Policy!
WestJet's cancellation policy allows for both online and offline reversals. Each technique is associated with a set of rules. If you need to cancel a confirmed ticket, this policy can help you get a refund. Compensation is offered because the ticket was cancelled involuntarily.
Here is an overview of the key considerations to keep in mind when requesting a flight cancellation with WestJet:
Cancellation Rules:
All Econo, EconoFlex, Premium, and Business fares are eligible for one-time free cancellation, which also applies to flight change requests.
Basic fare does not qualify for a one-time exemption. Cancellation or modification requests must be made more than 24 hours before departure.
Once canceled, the unused portion of the ticket will be returned as Travel Bank credit.
WestJet's standard cancellation fee applies if canceled within 24 hours of travel.
Passengers holding tickets on the date of booking are eligible for a full refund without a cancellation fee.
Canceling online on the same day of flight forfeits the full fare, and no refund is issued.
A cancellation fee is charged if a ticket is canceled 24 hours after purchase.
Reservations can be canceled up to 72 hours after the flight's departure.
WestJet 24-Hour Cancellation:
Passengers can cancel flights without a fee within 24 hours of booking.
Conditions for free cancellation within 24 hours:
Flight operated by WestJet.
Flight departure at least 7 days away.
Full refund for both refundable and non-refundable fares.
WestJet's COVID-19 Cancellation Policy:
Passengers affected by COVID-19-related disruptions have options:
Change date and destination with credit for future travel.
No change fee for affected flights.
Refund for flights canceled due to COVID-related reasons.
Policies subject to change based on circumstances and regulations.
Cancellation Methods:
Online:
1. Visit WestJet's official website.
2. Log in and access the "Manage" section.
3. Enter passenger details and select the cancellation option.
4. Confirm cancellation and request a refund.
Customer Service:
Call the WestJet customer service number or use the chat option on the website.
Provide booking details for cancellation assistance.
Cancellation Fees:
Fees vary based on factors like destination, fare type, and time of cancellation.
WestJet cancellation fee applies if canceled within 24 hours of travel.
Refundable fares may have different cancellation rules.
Flight Cancellation at the Airport:
Approach WestJet check-in counter early for last-minute cancellations.
Provide details and reason for cancellation.
Cancellation requests accepted up to 3 hours before departure.
Compensation for Flight Cancellation:
Compensation available for delays, cancellations, and denied boarding.
Compensation eligibility depends on factors like reason for disruption and timing.
WestJet's Refund Policy:
Refund eligibility varies based on ticket class.
Economy fares: Full refund within 24 hours, changes possible for a fee.
Premium fares: Full refund within 24 hours, credit for future travel afterward.
Business fares: Full refund before scheduled departure.
-Non-refundable fares generally not eligible for refund.
Refunds processed based on fare rules, credited within 15–20 business days.
-Optional service fees are generally non-refundable.
Conclusion
WestJet's cancellation policy is subject to change, and it's advisable to contact WestJet for the most accurate and up-to-date information.