Training

Our Most Popular Topics Include:

Communication Skills

How important is communication? It is the foundation for everything else! Powerful and effective communication is key in our personal and professional relationships. We access this through learning and practicing concepts such as responsibility, active listening, assertiveness, the power of words, body language, written communication tips, and more.

Team Building

Are you on a “dream team”? What characteristics does a highly functioning team exhibit? As you and your team come together in this experiential training you will learn the top traits of a highly successful team, how personality types interact best with each other, explore the #1 motivator, and more.

Conflict Resolution

Conflict resolution is the art of creating a peaceful resolution between disagreeing parties. How do we resolve this disagreement into a peaceful solution that empowers both parties? What is the impact of conflict on you, your co-workers, and your relationships? In this seminar, you will look at your own resistance and examine powerful techniques that can be applied in any situation where conflict is in play.

Emotional Intelligence

Emotional Intelligence (EQ) is the ability to understand and manage emotions in your daily interactions with co-workers, friends, and family. Have you mastered the ability to manage yourself and to positively influence those around you? Incorporating emotional intelligence into your life enhances relationships and improves your overall life experience. We can reduce stress and increase happiness as we learn to effectively adapt in emotional situations. Might this also positively impact your bottom line?

Problem Solving

In the workplace and in our personal lives, problems create difficult or unexpected situations that challenge us. As we navigate this topic, we distinguish the difference between a problem and a symptom, identify the biggest problem, learn how to be creative, and uncover decision-making techniques. How can we evaluate the situation in a way that clarifies opportunities for resolution? Through creative and effective problem-solving strategies, we discover solutions that create new possibilities in the workplace and at home.

Customer Service

Is your customer service ordinary or extraordinary? Are you consistently exceeding the promises you make on your website? In this training, we will take an honest look at our true commitment and explore the possibility of fulfilling this every time with every person both inside and outside of the organization. Honoring our word is the key to long-term and repeat business as well as referrals, the bottom line, job security, and ultimately the mission statement.

Admin Training

The admin is like the glue that holds everything together. Many admins state that they often feel overwhelmed and underappreciated for their crucial role. How can we improve our efficiency and overall satisfaction in our job? You will leave this training feeling more empowered and eager to apply what you have learned on a daily basis.

Email & Business Writing

In this course, we explore everything from email etiquette and the top 10+2 Email Tips to integrating grammar rules, and consistently achieving the results we request from our readers. We must be reader-centered, clear, and accurate even when we are distracted and up against tight deadlines. We will look at the #1 thing to always remember in written communication, how to apply it, and more.

Leadership

Are you a leader or a manager? What is the difference? Can you be both? Who can you lead? Are people following you because they want to or because they have to? Being a leader is one of the hardest jobs we will ever do, yet potentially one of the most rewarding. You will leave a legacy or just barely get the job done. In this training we will focus on the skills we must master to be great leaders. You have taken on more responsibility and now it is time to take it to the next level whether you are newly promoted or have been in a lead role for decades.

Presentation Skills

Do you get nervous when you speak in front of a group? It is one of the greatest fears. Why are we afraid, and how can we feel more confident? In this training, we will explore the hottest tips to deliver a great presentation and uncover the path from fear in front of small groups to confidence in front of large groups.

Human Resources

HR training is mandatory. The rule book is thick and policies often change. Actions are legally binding. We must stay up to date, challenge old beliefs, and know the exceptions. Lippard Enterprises offers an array of HR classes such as HR Law and Sexual Harassment training. We make it both engaging and applicable right away.

Excel

Do you know the shortcuts? Are you doing in ten steps what you could do in one? In today’s fast-paced world, we do not have time to waste. We must all improve our efficiency and work smarter, not harder. Our Excel training is tailored per your request to introductory or advanced or both.

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