Support

Getting started

1. Add a product: Tap Add Product → enter name, serial number (optional), price, retailer.
   
   

2. Warranty details: Set Purchase Date and Warranty Period — the Expiration Date is calculated automatically.
   
   

3. Receipts & photos: Attach photos of the product or receipt.
   
   

4. Categories: Use built-ins or create your own with custom colors.
   
   

5. Reminders: Enable notifications to be alerted before a warranty expires.
   
   

6. Archive: Expired items move to Archive so you can still reference them.
   
   

Premium & billing

Premium unlocks: unlimited products & categories, advanced reminders, photo attachments, priority support, early features.

Manage subscription (Apple):

• On iPhone/iPad: Settings → [Your Name] → Subscriptions → Warranty Dock
  
  

• Or: App Store → Account (top right) → Subscriptions
  
  

Cancel / change plan: Do it in Apple Subscriptions. Trials convert to paid unless cancelled at least 24 hours before renewal.

Restore purchases: In the app, go to Settings → Premium → Restore Purchases.

Refunds: All billing is handled by Apple. Request a refund at reportaproblem.apple.com.

Privacy & data

• Local-first: Your data is stored on your device.
  
  

• iCloud (optional): Enable to sync across your devices signed in to the same Apple ID.
  
  

• No tracking / no ads.
  
  

• Purchases only: We collect purchase status to unlock Premium features.
  
  See the full Privacy Policy: [Add your link].
  
  

Permissions used

• Camera / Photos: Attach product & receipt images.
  
  

• Notifications: Warranty reminders.
  
  

• Location (optional): Detect default currency automatically.
  
  

• Face ID (optional): Lock the app for extra privacy.
  
  You can change permissions in Settings → Privacy & Security.
  
  

Troubleshooting

iCloud sync isn’t working

1. Settings → [Your Name] → iCloud → iCloud Drive: ON
   
   

2. Scroll to Warranty Dock: ON
   
   

3. Use the same Apple ID on all devices
   
   

4. Ensure enough iCloud storage
   
   

5. Open the app on each device once and give it a minute
   
   

I’m not getting reminders

1. Settings → Notifications → Warranty Dock: Allow Notifications
   
   

2. In-app: ensure reminders are enabled for the product
   
   

3. Keep device Date & Time on Set Automatically
   
   

Can’t attach photos

• Settings → Privacy & Security → Photos → Warranty Dock: Allow full access or Add Photos Only
  
  

Wrong currency

• In Settings → Currency, choose your preferred currency (auto-detect can be overridden)
  
  

Delete all data

• Delete products individually in the app, or remove app data from Settings → [Your Name] → iCloud → Manage Storage → Warranty Dock → Delete Data (if iCloud was enabled).