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Before You Go...
Losing Your Progress: All your accumulated energy points, reward history, and withdrawal records will be permanently removed.
A Cooling-Off Period: To prevent accidental deletion and protect your account, we'll reserve your account details for 180 days. During this time, you won't be able to sign up again with the same credentials.
Complete Anonymity: After this 180-day period, every trace of your account will be permanently erased from our servers. This action is irreversible.
If you decide not to use our products any longer and want to delete your account,
you can operate as the following steps:
Explore Help Topics
1- Tap the More icon (☰) in the top-left corner.
1- Tap the More icon (☰) in the top-left corner.
2- Select Settings from your profile page.
2- Select Settings from your profile page.
3- Choose Delete Account.
3- Choose Delete Account.
4- In the pop-up, confirm by tapping Continue to Delete.
4- In the pop-up, confirm by tapping Continue to Delete.
5- A final confirmation screen will appear. Tap Delete to permanently remove your account.
5- A final confirmation screen will appear. Tap Delete to permanently remove your account.
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