Vynox VPN - VPN Proxy Master (Privacy Policy)
Effective Date: 23-05-2025
At Vynox VPN, we are committed to protecting your privacy and ensuring transparency about how your information is collected, used, and safeguarded. This Privacy Policy explains our practices for data handling in connection with the Vynox VPN mobile application ("App").
Data Collection and Usage
We do not collect any personal information that identifies you directly. Our application is designed to function without requiring user sign-up or login.
Types of data we collect:
Anonymous Analytics & Crash Data: We collect anonymized user identifiers, crash logs, device type, OS version, and usage statistics through third-party analytics tools (such as Firebase and Unity Analytics). This data helps us improve app performance and user experience.
Push Notifications: If enabled, we may send notifications for updates or important service information.
Internet: We may gather information about your device's internet connection, such as your IP address, device type, operating system, and browser type, via the Internet. We use this information to develop our application and provide customized and up-to-date dates.
Location: We may collect your location information to provide you with location-based services, true to your location.
Notification: We may use your device's notification system to send you alerts and notifications related to your use of Vynox VPN - VPN Master Proxy.
Personal Information: Information like your name, email address, and payment details may be collected when you sign up for a subscription.
Subscription Data: Payment information, such as credit card numbers, billing addresses, and transaction details, is processed through the App Store/Google Play Store.
Subscription status: (active, canceled, or expired) is tracked to ensure you have access to the appropriate features
Use of Your Information
We use the information we collect for the following purposes:
To manage and process your subscription, including payment processing and renewal.
To provide you with access to premium features based on your subscription plan.
To send subscription-related notifications, such as upcoming renewals or changes to subscription terms.
To improve and personalize the service based on usage data.
Payment Processing
All payment processing for subscriptions is handled by the App Store/Google Play Store.
We do not store any payment information directly. Instead, your payment data is securely processed by the respective platform and subject to their privacy policies.
By subscribing, you agree to the processing of your payment data following the App Store/Google Play Store's terms and conditions.
Subscription Data Retention
We retain your subscription data for the duration of your subscription to maintain service continuity. If you cancel your subscription, your subscription data will be retained until the end of the current billing cycle, after which it will be deleted, except where retention is required by law.
Data Sharing
We may share your subscription-related information with third-party services such as payment processors (App Store/Google Play Store) to manage your subscription, process payments, and provide customer support. These third-party services are bound by their privacy policies.
Subscription Cancellations and Refunds
If you cancel your subscription, you will still have access to premium features until the end of your current billing period. Subscription data is retained until the cancellation is processed and the period expires. We do not offer refunds for unused portions of a subscription period unless required by law or by the platform's policies (App Store/Google Play Store).
• Service Providers
We may employ third-party companies and individuals due to the following reasons:
1. To facilitate our Service
2. To provide the Service on our behalf
3. To perform Service-related services
4. To assist us in analyzing how our Service is used
We use third-party service providers to help us with various operations, such as app diagnostics, analytics and other. As a result, some of these providers may process personal information. The reason for this is so that they can complete the responsibilities entrusted to them on our behalf. They are, however, required not to reveal or use the information for any other reason.
Your personal information may be processed in any country in which we engage service providers. When you use our Services, you acknowledge the transfer of your personal information outside of the country where you reside.
List of third-party service providers used by the app
- AdMob
- Firebase Crashlytics
- Unity
• Security
We are committed to keeping your information safe. We have put in place appropriate physical, technological, and administrative systems to safeguard and secure the information we collect in order to prevent unauthorized access or disclosure.
• Changes to This Privacy Policy
This Privacy Policy may be updated from time to time to reflect changes in our practices or to meet with legal requirements. Any major changes to this Privacy Policy will be communicated to you by posting the new Privacy Policy in the app.
• Children’s Privacy
These Services are not intended for children under the age of 13. We do not collect personally identifying information from children under the age of 13. If we detect that a kid under the age of 13 has provided us with personal information, we immediately remove it from our servers. If you are a parent or guardian and are aware that your child has provided us with personal information, please notify us so that we can take the appropriate action.
• Changes to Terms
The Company may update these Terms from time to time. Continued use of the App after changes are made constitutes acceptance of the updated Terms.
• Contact Us
For questions or concerns regarding these Terms, please contact us at: vynoxfeedback@gmail.com