Vortexa VPN Privacy Policy
Thank you for choosing Vortexa VPN. We understand how privacy is important to you and are committed to protecting your online privacy. This Privacy Policy is designed to explain how we collect, use, store and protect your information. Please read it carefully to make sure you understand our privacy policy.
1. Information Collection
Vortexa VPN adheres to a "no log" policy and we do not collect any personal information that can identify users. Since we do not log in to the system or subscribe to services, there is no need to collect account-related data. The specific information collected is as follows:
Connection information: We do not record your browsing history, connection time, traffic content or IP address.
Server selection: In order to optimize your experience, we may temporarily store the server location you connect to, which is only used during the session and deleted after disconnection.
2. Information Use
The minimum information we collect is only used for the following purposes:
Service provision: to ensure the normal operation of the VPN service and the stability of the network connection.
Performance optimization: used to analyze anonymous server performance to improve service quality.
Troubleshooting: Help solve technical problems that users may encounter.
3. Information Sharing
We promise not to share your personal information with any third party, as we do not collect any data that can identify users. In rare cases, we may be forced to disclose minimal information for legal compliance purposes, such as:
Legal requirements: If we are required to disclose information by law, regulation or court order, we will comply to the minimum extent possible.
4. Data Security
We use advanced encryption protocols to ensure that your data is protected during transmission. Since we do not store any personally identifiable data, your privacy is protected to the greatest extent possible. All connection and activity information is deleted immediately after the session ends.
5. Minor Users
Vortexa VPN's services are available to users worldwide, but we do not intentionally collect any information from minors under the age of 18. We recommend that parents and guardians supervise the online activities of minors.
6. Your Rights
Although we do not collect personal data, you can still contact us at any time to learn how we handle anonymous information involved in the service process. We promise to respond to any of your privacy questions and take appropriate measures to protect your rights.
7. Agreement Changes
We reserve the right to modify this Privacy Agreement at any time. If there are any major changes to this Agreement, we will remind you through website announcements or in-app notifications. Your continued use of Vortexa VPN services will constitute your agreement and acceptance of the modified Agreement.
8. Contact Information
If you have any questions about this Privacy Agreement or need further information, please contact us through the following methods:
Vortexa VPN Customer Support
Email:ashraf.abuomer.1@gmail.com