Privacy Policy
Last Updated: December 13, 2025
Introduction
Welcome to Vizy ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Vizy (the "App"). Please read this privacy policy carefully. By using the App, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Information You Provide
- Account Information: When you create an account, we may collect your email address and profile information.
- User Content: Images, prompts, and other content you upload or input for AI video generation.
- Payment Information: When you make purchases, payment processing is handled by Apple (App Store) and RevenueCat. We do not store your credit card details.
- Communications: If you contact us for support, we collect the information you provide.
Information Collected Automatically
- Device Information: Device type, operating system version, unique device identifiers.
- Usage Data: Features used, generation history, app interactions, and preferences.
- Analytics: App performance data, crash reports, and usage statistics.
- Push Notification Tokens: If you enable notifications, we collect your device token through OneSignal.
How We Use Your Information
We use the information we collect to:
- Provide Services: Process your AI video generation requests and deliver results.
- Improve the App: Analyze usage patterns to enhance features and user experience.
- Process Payments: Manage subscriptions and credit purchases through RevenueCat.
- Send Notifications: Notify you about generation completion, updates, and promotions (with your consent).
- Customer Support: Respond to your inquiries and provide assistance.
- Security: Detect, prevent, and address technical issues and fraudulent activity.
AI Processing and Third-Party Services
fal.ai (AI Processing)
Your images and prompts are sent to fal.ai for AI video generation. fal.ai processes this data on their servers using various AI models (including Kling, Veo, Wan, and others). Please review fal.ai's Privacy Policy (https://fal.ai/privacy) for information about their data practices.
Important:
- Your content is transmitted to fal.ai's servers for processing.
- Generated videos are temporarily stored for delivery.
- We do not permanently store your generated content on our servers.
RevenueCat (Payments)
We use RevenueCat to manage subscriptions and in-app purchases. RevenueCat may collect:
- Purchase history
- Subscription status
- Anonymous usage analytics
Review RevenueCat's Privacy Policy (https://www.revenuecat.com/privacy) for more details.
OneSignal (Notifications)
We use OneSignal to send push notifications. OneSignal collects:
- Device tokens
- Notification interaction data
- Basic device information
Review OneSignal's Privacy Policy (https://onesignal.com/privacy_policy) for more details.
Apple Services
- App Store: Handles all payment processing
- Apple Push Notification Service: Delivers notifications to your device
- CloudKit (if applicable): May store user preferences
Data Retention
- User Content: Images and prompts are processed and not permanently stored.
- Generated Videos: Available for download for a limited time, then deleted.
- Account Data: Retained while your account is active.
- Analytics: Aggregated data may be retained indefinitely.
Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption in transit (HTTPS/TLS)
- Secure API authentication
- Regular security assessments
- Access controls and monitoring
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
Your Rights and Choices
Access and Correction
You can access and update your account information within the App settings.
Data Deletion
You may request deletion of your account and associated data by contacting us at support@vizy.app.
Push Notifications
You can disable push notifications through your device settings at any time.
Analytics Opt-Out
You may limit certain analytics collection through your device's privacy settings.
Children's Privacy
Vizy is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. By using the App, you consent to such transfers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy in the App
- Updating the "Last Updated" date
- Sending a notification for significant changes
California Privacy Rights (CCPA)
If you are a California resident, you have the right to:
- Know what personal information is collected
- Know whether your personal information is sold or disclosed
- Say no to the sale of personal information
- Access your personal information
- Request deletion of your personal information
- Equal service and price, even if you exercise your privacy rights
Contact Us
If you have questions about this Privacy Policy, please contact us:
Email: support@vizy.app
Website: https://vizy.app/privacy
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This Privacy Policy is effective as of December 13, 2025.