VITHAI PARIVAR MULTISTATE CO-OP CREDIT SOCIETY LIMITED Mobile App
VITHAI PARIVAR MULTISTATE CO-OP CREDIT SOCIETY LIMITED ("the Society", "we", "our", or "us") values the privacy of its members and users. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our mobile application ("App").
1. Information We Collect
When you use our mobile application, we may collect the following information:
Full Name
Membership Number
Mobile Number
Email Address
Date of Birth
Address
Profile Photo (if provided)
Device Information (Device Model, Operating System, App Version)
IP Address
Login Activity
Transaction and Account Information
Loan and Deposit Details
Communication Preferences
2. How We Use Your Information
We use your information to:
Verify your identity.
Provide secure access to your member account.
Display account balances, deposits, loans, and transaction history.
Process service requests.
Send important notifications and updates.
Improve our services and mobile application.
Respond to customer support requests.
Comply with legal and regulatory requirements.
3. Permissions Used by the App
Depending on the features you use, the app may request the following permissions:
Camera: To upload your profile photograph or scan documents.
Storage/Photos: To upload or download documents.
Notifications: To send important account updates and announcements.
Phone (Optional): To contact customer support directly.
Internet Access: Required for secure communication with our servers.
Permissions are requested only when required for specific features.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Data transmitted through the app is protected using industry-standard encryption and secure communication protocols.
5. Information Sharing
We do not sell, rent, or trade your personal information.
Your information may be shared only:
With authorized employees of the Society.
With trusted service providers who support our operations.
When required by law, regulation, or court order.
To protect the rights, property, or security of the Society and its members.
6. Data Retention
We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
7. User Responsibilities
Users are responsible for:
Keeping their login credentials confidential.
Not sharing OTPs or passwords with anyone.
Logging out after using the application on shared devices.
Immediately informing the Society if unauthorized access is suspected.
8. Children's Privacy
The mobile application is intended only for registered members of VITHAI PARIVAR MULTISTATE CO-OP CREDIT SOCIETY LIMITED. It is not designed for individuals under the age of 18. We do not knowingly collect personal information from children.
9. Third-Party Services
The application may use trusted third-party services for analytics, notifications, authentication, or technical support. These service providers are required to protect your information in accordance with applicable privacy and security standards.
10. Updates to this Privacy Policy
We may update this Privacy Policy periodically. Any changes will become effective upon publication within the application or on the Society's official website. Users are encouraged to review this Privacy Policy regularly.
11. Your Rights
Subject to applicable laws, you may have the right to:
Access your personal information.
Request correction of inaccurate information.
Request deletion where legally permissible.
Withdraw consent where applicable.
Contact us regarding privacy concerns.
12. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact:
VITHAI PARIVAR MULTISTATE CO-OP CREDIT SOCIETY LIMITED