Virgin Australia Manage Booking| Change and Cancel Flight

Virgin Australia's "Manage Booking" feature allows passengers to easily manage their flight reservations online. Whether you need to update personal details, select seats, add extra baggage, or make changes to your flight, this self-service option gives you full control over your booking. 

Virgin Australia’s cancellation Rule is designed to provide flexibility to passengers who need to change or cancel their flights. Whether you need to cancel due to a change in plans, personal reasons, or unforeseen circumstances, understanding Virgin Australia's cancellation policy will help you navigate the process smoothly. 

Virgin Australia's 24-hour cancellation policy allows you to cancel your flight and receive a full refund if you meet certain conditions. Here’s what you need to know:

Virgin Australia 24-Hour Cancellation Policy

1. Refund Eligibility:

   • You can cancel your flight and receive a full refund if the cancellation request is made within 24 hours of booking.

   • This applies to all domestic and international flights, provided the booking was made 7 days or more before the scheduled departure.

2. Booking Criteria:

   • The policy is applicable only if you book directly with Virgin Australia (via their website, mobile app, or call center), not through third-party websites or agents.

3. Refund Process:

   • If you meet the criteria, you will be entitled to a full refund to your original payment method. Virgin Australia typically processes refunds within 7 to 10 business days.

How to Cancel within 24 Hours:

• Online: Log into your account on the Virgin Australia website or app, go to "Manage Booking," and request the cancellation within 24 hours of booking.

• Phone: Contact Virgin Australia's customer service at 13 67 89 (for Australia) or +61 7 3119 0777 (for international). Ensure you cancel within the 24-hour window.

Here are the key details regarding changing or modifying flights with Virgin Australia: +61 (1800) 407 707

Domestic Flights

• Date/route changes allowed on Flex fares without fees.

• Saver Lite restricted fares have $99 AUD fee per guest per change.

• Fare differences may apply if booking class unavailable. 

Short-haul Flights

• Flex has $150 AUD change fee per guest.

• Saver restricted is $250 AUD per ticket change.

Long Haul Flights

• Flex has $300 AUD change fee. 

• For Saver restricted it is $350 per guest.

General Policy

• Changes can be made up to 30 minutes before departure. 

• Same-day standbys may be possible for earlier flights.

• Name changes have separate fees on international routes.

• Virgin Australia Change Flight.

Virgin Australia's Date Change Policy:

• Fully flexible domestic "Flex" fares can change dates without fee.

• All other domestic "Saver Lite" restricted fares incur $99 AUD charge for date changes per guest. 

• For Short-Haul international, "Flex" has $150 fee per guest and "Saver" restricted is $250. 

• Long-Haul international "Flex" has $300 date change fee, while "Saver" restricted is $350. 

• Date changes must be made at least 30 minutes before original flight departure time.

• New flight dates pending availability - fare differences apply if same booking class unavailable.

• Date modifications forfeited if no-show for original outbound booking flight. 

• Date changes can be requested online, on phone via contact center, airport counters, etc. 

• Separate fees over and above date change charges apply for simultanous name changes.

• Other conditions and terms may apply depending on the exact type of ticket.

Here are the steps to change the date on your Virgin Australia flight booking:

Virgin Australia Date Change: Online 

1. Go to Virgin Australia's Manage My Booking portal

2. Log in with your email and booking reference/details.

3. Select your eligible booking and click "Change Flight"

4. Adjust the departure date to your preferred new date(s).

5. Agree to any change fees and fare differences applicable.

6. Enter payment details if fees/differences apply. 

7. Confirm the updated booking details and revised itinerary.

Virgin Australia Date Change by Phone

1. Call Virgin Australia's guest contact center at 13 67 89 within  Australia or +61 (1800) 407 707 from overseas.

2. Provide booking reference when prompted. 

3. Request to change departure date(s) to agent over call.

4. Agent will check new dates for availability and applicable fees/differences.

5. Process any payments required for date change over the call.

6. Have agent confirm and email your revised booking confirmation.

Virgin Australia Live Person

1. Visit Virgin Australia counter at airport with your booking reference. 

2. Request date change assistance from the airline agent. 

3. Choose new departure dates and confirm any additional payment required.

4. Have agent print updated itinerary there itself reflecting changes.

Virgin Australia Name Correction Policy:

• Domestic Flex fares - Free name changes up to 30 mins before departure. 

• Domestic Saver Lite - $99 AUD fee per guest for any name change.

• International Short-Haul Flex - $150 AUD name change fee per person.

• International Short-Haul Saver - $250 AUD name change fee applies. 

• International Long-Haul Flex - $250 AUD fee per guest. 

• International Long-Haul Saver - $350 AUD name change fee. 

• Long-Haul requires verified legal name change documents.

• Must have passport name changes for international flights.

• Within 72 hours of flight - may need airport staff assistance. 

• Each additional name change on same ticket has added fees.

Virgin Australia's Seat Change Policy:

• Seat selection and changes available for a fee depending on original booking fare rules. 

• Prices vary based on route and fare type generally $10-$60 USD plus per seat per segment.

• Can reserve seats at time of booking for discounted rate normally. 

• Complimentary seat selection provided for higher Premium Economy and Business class fares.  

• In advance - can change seats online through Manage My Booking portal for available options.

• At airport - Virgin Australia agents and kiosks can assist with last minute desired seat changes upon request. 

• No fees apply for passengers with certain accessibility issues requiring seating accommodation.

• Children under 12 can reserve available adjacent seats to adult companion for no charge on request.

• Exit rows have additional requirements and cannot accommodate passengers under 16 years.

• All seats and changed seat allocations remain at airline discretion regardless of fees or status.

Virgin Australia flight change fees:

• Domestic Flex fares - Free flight changes permitted.

• Domestic Saver Lite - $99 AUD fee per guest per direction.

• International Short-Haul Flex - $150 change fee per guest.

• International Short-Haul Saver - $250 per person change fee.  

• International Long-Haul Flex - $300 change fee per ticket.

• International Long-Haul Saver - $350 AUD change fee. 

• Applies for any detail changes - dates, routes, etc.  

• Must change minimum 30 minutes before departure.  

• Fare differences may apply if same booking class unavailable.

• Name change and flight change policies are separate.