About the App
Viral Slop is an AI‑powered iOS app that allows users to generate stunning videos using advanced AI models. If you need help with credits, video processing, subscriptions, or general questions, you can find answers below or contact us directly.
Contact Support
If you need assistance, email us anytime at:
viralslopAI@gmail.com
We typically respond within 24–48 hours.
You may also tap “Support” inside the app at any time to email us directly.
Frequently Asked Questions
How do credits work?
Credits are used to generate AI videos. Weekly subscribers receive 1 ,820 credits every Monday at 12 AM UTC.
Why is my video taking long to generate?
AI video generation may take 2–5 minutes depending on model choice, video length, and your network speed.
How do I cancel my subscription?
Go to: Settings → [Your Name] → Subscriptions → Viral Slop → Cancel Subscription.
Can I get a refund?
Refunds are handled by Apple. Use Apple’s “Report a Problem” link in your purchase confirmation email.
My video won't load — what do I do?
Try again after checking your internet connection. If the issue persists, contact us at viralslopAI@gmail.com