Violetta Star Link LTD. ("Violetta", "Violetta Star", "we", "our", or "us") greatly recognizes and values the privacy of people ("you" or "user") who visit our websites, use or access our games, whether played on mobile devices, PCs, our websites or other approved platforms ("Violetta Game(s)"), and/or otherwise use or access any of our provided services, including software systems, customer support, marketing and advertising, and community services (collectively the "Violetta Services" or "our services").
To the extent permitted by applicable law, children under the age of 13 (or other age threshold required by local laws) are not permitted to use the Violetta Services. If you are 13 above but are considered a minor in your country (e.g. under 18 years old in some jurisdictions), you must have your parent or legal guardian read through this Privacy Policy with you and you represent that you have obtained the permission of your parent or guardian to continue using our services.
If you are a parent or legal guardian of a minor in your country, please make sure that you have read this Privacy Policy before allowing your children to create their own accounts or to use the Services. You agree that you will be subject to this Privacy Policy and be responsible for your children’s activities while using the Violetta Services. You agree to supervise your children’s use of the Violetta Services and make sure that your children only view the contents that are age appropriate to your children.
This Privacy Policy describes why and how we collect, store, and use your personal data, and the choices and rights you have about the personal data you provide or we collect in connection with the Violetta Services. If you have any questions about this Privacy Policy, please contact us using the contact details provided in "Contact and Complaint" of this Privacy Policy.
In the event of a merger, acquisition, reorganization, bankruptcy or other similar events, your personal data may be transferred to the successor, we will endeavor to make an announcement in advance, disclose the details of the event and information about the successor, and request the successor to process your personal data in accordance with this Privacy Policy as well. In case the successor needs to process your personal data beyond the scope authorized in this Privacy Policy, the successor will be responsible for notifying you of details about their intended processing of your personal data and obtaining the consent of you and/or your parent and/or guardian (if applicable) again if required by applicable laws and regulations.
Violetta may periodically modify, adjust or revise the terms of this Privacy Policy due to change of the Violetta Services or update in applicable laws and regulatory requirements. You acknowledge and agree to check the updated terms of this Privacy Policy regularly. If you have any questions about the updated terms of this Privacy Policy, please contact us using the contact details provided in "Contact and Complaint" of this Privacy Policy. By continuing to use the Grus Services you acknowledge that you have read and understood how we process your personal data according to the updated Privacy Policy.
This Privacy Policy informs you of the following information:
- What Data We Collect and Process
- Why Do We Collect and Process Your Personal Data
- Advertisements and Your Choices
- Cookies and Similar Technologies
- Who May Access Your Personal Data
- Data Retention
- Your Rights and Choices
- Securing Your Data
- Age Limits and Children Protection
- Contact and Complaint
- Supplemental Terms – Jurisdiction-Specific
1. What Data We Collect and Process
(1) Data We Collect (either directly from users or through a third party)
Account Registration Information: When you create the Account, we may collect your username, email address, mobile phone number, password, verification code and Open ID, to help you create and manage the account for your use of our services, to provide game login services and for other purposes set forth in Section 2 of this Privacy Policy.
Birthday. Where applicable, you may need to provide us your birthday when you apply for birthday gifts or other benefits available on our services. You may choose to provide us your birthday in your user profile.
Connected Social Media Account Information (Third Party). If you choose to log in to our services via your social media account(s), we may receive your social media account information from third party social media providers. Such information obtained from third party social media providers will be added to your account information.
Personal Profile Information. You can choose to create your personal profiles (where available) in our services by setting a nickname, creating your personal signature, uploading your avatar and other information depending the setup of our services.
Game Data. We process this information about your gameplay status, progress and usage statistics to provide you with feedback and information, and for other purposes set forth in Section 2 of this Privacy Policy.
Chat Data. If you use the chat function in our services (e.g. the in-game chat), we may process the communication record and we will apply end-to-end encryption to protect your data.
Malicious Content Information. Nickname, signature, chat data (solely in the form of text); in order to ensure a harmonious and healthy online environment in the game, we collect the above information to avoid some words that may offend or distress others (which breaches the Terms of Service, e.g. pornographic content) via your signature, nickname, or chat data within our services.
User Service Information. When you seek our technical and/or customer service support and/or exercise any of your legal rights as the data subject, we may collect the information that you provide in communications with our support team.
Survey Information. We will collect your survey responses, if you participate in our surveys.
Activity Participation Information. If you agree to participate in any activities organized by us (such as sweepstakes), we may collect your participation information including your name, UID, email address, mobile phone number, nickname, country/region. Where you win any prizes, you may also need to provide us your mailing address for us to send you the prize. Your activity participation information may be added to your account.
Internet Protocol (IP) Address and other device information.
Advertising Information. Advertising ID and select device information, we store the Advertising ID for that advertisement and the other device information with your profile to track the success of our advertising and marketing programs. Besides, after taking appropriate technical security measures (such as encryption and hashing) to de-identify your email address, including email address collected from third party social media providers when you log in via your social media account(s), we may use your de-identified email address to track the success of our advertising and marketing programs.
Payment data. If you choose to make purchase(s) with your Account, we may need to collect your payment data in order to process your purchase(s) and related activity, which may include your name, bank/debit/credit card number, card expiration date, billing address (country, city, postal code, address), and CVV.
Other Information Subject to Specific Notice. For some websites, apps, or services provided by us, we may collect additional information beyond the above listed information. We will develop individual privacy notices to inform you how we process your personal data when you use the specific services. Such individual privacy notices will prevail in terms of the personal data processed for such individual services.
In order to better provide you with a complete gaming experience, we may merge and update our collected personal data with data from third-party contractors in order to update your profile (e.g. the information of your connected third-party accounts), perform market analysis, and/or otherwise as set forth in Section 2 of this Privacy Policy, with your prior consent or where we have other legal grounds permissible under applicable laws.
When you use or interact with third-party services that may be available on our services, such as third-party social media widgets, share buttons, and/or login mechanisms, this Privacy Policy does not and will not extend to such features, which shall be subject to the respective third-party privacy policies.
Delete Your Personal Data
You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.
Our Service may give You the ability to delete certain information about You from within the Service.
You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.
Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.
Disclosure of Your Personal Data
Business Transactions
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Law enforcement
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other legal requirements
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
Comply with a legal obligation
Protect and defend the rights or property of the Company
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of Users of the Service or the public
Protect against legal liability
Security of Your Personal Data
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
Children's Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.
Links to Other Websites
Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, You can contact us:
By email: Violettastarlink@gmail.com
Date: January 21, 2025