Viola Farm ("we," "us," "our") is committed to protecting your personal data while providing you with mobile games and related services. This Privacy Policy outlines how we collect, use, share, and safeguard your personal information, in compliance with the laws of the countries where we operate.
This Privacy Policy applies to our websites, mobile applications, marketing and advertising activities, and any other services we may offer (collectively, the "Services").
As the controller of your personal data, Viola Farm determines the purposes and means of processing the personal data collected when you use our Services. By using our mobile applications, playing our games, or interacting with our Services, your personal data will be processed as outlined in this policy.
Directly from You
We collect personal data directly from you when you engage with our Services. This includes:
Information provided when visiting our app, registering on our site, placing an order, subscribing to our newsletter, responding to surveys, or filling out forms.
Automatically Collected Data
We automatically collect certain information to improve and provide our Services.
From Third-Party Sources
We do not use any third-party code or integrate third-party platforms in our Services. Therefore, we do not collect or access information from external platforms.
We process your data for the following purposes, based on the legal grounds applicable to each type of data:
To provide, maintain, and optimize the Services and gaming experience.
To ensure your purchases are activated and to offer player support.
To personalize your experience with customized in-game events, offers, and promotions.
To communicate important information, such as updates, technical notices, and support messages.
To gather analytics for improving our Services.
To monitor trends, usage, and activities related to our Services.
To prevent and address technical issues and bugs.
To deliver news, special offers, and general information about our services.
To facilitate communication between players in games or on social media.
We only process your data to the extent necessary for these purposes.
Your data will be stored for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Sharing of Information
We disclose your information to the following recipients based on the legal bases under GDPR Sections 6(1)(b), 6(1)(c), and 6(1)(f):
Social Networks: Refer to "Social Sharing features" for more details.
Third Parties: When required by law, regulation, legal process, or during negotiations of any business transactions like mergers or sales.
Authorities: If necessary to protect the rights, property, and safety of Viola Farm or others, or if your actions violate our policies.
Other Players: To provide in-app features like leaderboards if you log in using a third-party service.
With your consent under GDPR Section 6(1)(a), we may also share your Device identifiers with advertising networks to serve behavioral ads within the Services.
Our Services may include social sharing features that allow you to share your activities with others. The use of these features is subject to the terms and policies of the platform providing them. You must be above the minimum legal age in your jurisdiction to use these features.
Our Services are intended for users aged 13 and above (16 in the European Economic Area). By using our Services, you confirm that you meet the applicable age requirement. If you have questions about our privacy practices concerning children, please contact us.
We take the security of your data seriously and use commercially reasonable measures to protect it. However, no method of transmission or storage is completely secure.
If you are in the EEA, Switzerland, or California, you have specific rights regarding your data, including the right to access, correct, delete, or restrict its processing. You can exercise these rights by contacting us.\
If you believe your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority. We encourage you to contact us first so we can address your concerns.
Rights Under the EU General Data Protection Regulation (GDPR)
Our privacy policy informs EU users of their rights under the GDPR, which include:
Right to Access: Request access to your personal data.
Right to Rectification: Request correction of inaccurate or incomplete data.
Right to Erasure: Request deletion of your personal data when no longer needed.
Right to Restrict Processing: Request restriction of processing under certain conditions.
Right to Data Portability: Request your personal data in a structured, machine-readable format.
Right to Object: Object to processing for specific purposes, including direct marketing.
For questions or to exercise these rights, please contact us as outlined in our privacy policy. We are committed to addressing your privacy concerns promptly.
Viola Farm complies with the Virginia Consumer Data Protection Act (VCDPA). Virginia residents have rights regarding their personal data, including access, correction, deletion, and obtaining copies. For more information or to exercise these rights, please contact us.\
Our privacy policy ensures transparency and gives you control over your personal data. Under the Virginia Consumer Data Protection Act (VCDPA), you have the right to opt-out of certain data practices:
Sale of Personal Data: Contact our Data Protection Officer (DPO) to request an opt-out.
Profiling for Decision-Making: Reach out to our DPO for assistance.
For any questions or assistance with the opt-out process, contact our DPO:
Email: sakharchuk@viola-farm.store
Phone: +380 (50) 884 03 55
Address: Zaporizhzhia, pr. Sobornyi, bud. 158
We encourage you to contact our DPO for any concerns regarding your personal data, and we will address your requests promptly.
California Residents
Under the California Consumer Privacy Act (CCPA), we must disclose the categories of Personal Information we collect, how we use it, the sources from which we collect it, and the third parties with whom we share it, as explained above.
California residents have the following rights:
Right to Know and Access: Request information on the categories and purposes of Personal Information we collect, use, share, and the specific pieces of information we have about you.
Right to Equal Service: We will not discriminate against you for exercising your privacy rights.
Right to Delete: Request to close your account, and we will delete the Personal Information we have collected about you.
Right to Opt-Out: Request that we do not sell your Personal Information.
We will respond to your request within one month. To exercise any of these rights, please contact us.
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Significant changes will be communicated through appropriate channels.
We do not sell the Personal Information of our users. For more information about these rights, please contact us.
For questions or concerns about this Privacy Policy, or to exercise your data rights, please contact us at sakharchuk@viola-farm.store.
Privacy Policy updated January 25. 2025