Last Updated: [2025-12-25]
1. Introduction
This Privacy Policy for Vidverse ("Policy") describes how we handle your personal data when you use the Vidverse mobile application ("App").
We explain what data we collect, why we collect it, how we use it, and your rights regarding that data. "Personal Data" refers to any information that relates to an identified or identifiable individual, as defined under applicable data protection laws.
Please take a moment to read this Policy carefully. For details on the terms governing your use of the App, please refer to our Terms of Use.
By using the App, you acknowledge the data practices described in this Policy.
2. Information We Collect
We collect information that identifies or relates to you ("Personal Data") in several ways:
-Information You Provide: This includes data you give us directly when using the App's features.
-Automatic Collection: We automatically gather certain information when you use Vidverse, such as how you interact with it and technical details like your IP address.
-Third-Party Sources: We may receive information about you from our trusted service providers, partners, or vendors.
3. Information You Provide to Us Directly
When you use Vidverse, you may directly provide us with certain Personal Data. The specific information you share depends on the features you choose to interact with.
●Photos and Camera Access: To enable features that involve images, you may grant the App permission to access your device's camera or photo library. We only process the specific photos you select to upload. This data is used solely to power the features you request, such as editing or creating avatars.
●Gender Information: When using features like "Magic Avatars," you may be asked to indicate a gender preference (e.g.,Female, Male, Other) to guide the AI generation process. This information is used exclusively for that purpose.
●Contact Information: If you reach out to our support team, we collect the information you provide in that communication, such as your name, email address, and the details of your inquiry.
4. Processing of Your Photos and Image Data
When you upload photos to use features in Vidverse, we process this data to provide you with the requested service. Our systems analyze the images using technology that can identify basic elements like facial position and features. Below are key details on how we handle your photos, particularly data related to faces.
Use of Facial Information: The process generates data about the faces detected in your images, such as the estimated position of facial features ("Face Data"). In some jurisdictions, this may be considered biometric data. We want to be clear: this Face Data is used solely for artistic and enhancement purposes within the App, such as applying effects or generating AI avatars. Vidverse does not use this data to identify, verify, or authenticate any individual's identity.
Data Retention: Your Face Data is transient and used only for the immediate, real-time processing required to generate your requested result (e.g., an AI avatar). It is not stored on our servers after this process is complete. The system is designed to delete this specific analytical data once the output is delivered.
Data Sharing and Use: We do not share your photos or the associated Face Data with third parties for their independent use. Furthermore, we do not use your personal photos or facial data to train separate, general-purpose AI models or to develop other commercial products.
5. Information Collected Automatically
When you use Vidverse, certain information is collected automatically to support the app's operation, analytics, and personalization. This collection, which occurs with your consent where required by law, includes data from both us and our authorized third-party partners.
Types of Information Collected:
●Device and Technical Data: This includes your device's IP address, unique identifiers (like Advertising ID), operating system version, mobile network information, device model, and preferred language.
●App Data: We collect details such as which version of Vid verse you are using and the country associated with your app store download.
●Usage Data: We gather information about how you interact with Vidverse, including the frequency and duration of your sessions, which features you access, and general engagement metrics.
●Subscription and Transaction Data: We receive confirmation and status updates for any purchases or subscriptions (e.g., order confirmation, active status, duration). Please note that we do not receive or store your full payment card details.
Payment Processing:
All financial transactions for in-app purchases and subscriptions are handled directly by the Google Play Store. Google processes your payment in accordance with its own privacy policy and terms of service. We never collect, store, or have access to your credit/debit card numbers or other sensitive payment information entered into Google Play. You can manage your subscriptions and payment methods at any time through your Google Play account settings.
Collection Methods:
We and our third-party partners may use common digital tools such as cookies, software development kits (SDKs), and similar technologies to automatically collect the types of information listed in this section.
6. How and Why We Use Your Information
We use the information we collect for the following purposes, based on the legal grounds listed.
●To Provide and Maintain the App: We use your information to deliver the core features and content of Vidverse to you. Our legal basis for this is the performance of our contract with you to provide the service. For certain optional features that process sensitive data (like photos for avatar creation), we rely on your explicit consent.
●To Process Transactions and Manage Subscriptions: We use purchase and subscription information to fulfill your orders, manage your account status, and provide customer support related to payments. Our legal basis is the performance of our contract with you, as well as our legitimate interest in administering our business relationships.
●To Provide User Support: We use your contact and inquiry details to respond to your questions, troubleshoot technical issues, and provide assistance. We do this based on our legitimate interest in offering you effective support and maintaining a positive user experience.
●To Analyze and Improve Our Service: We use usage and technical data to understand how Vidverse is used, to monitor performance, and to conduct research for development and improvement. This is based on our legitimate interest in enhancing our product, fixing issues, and innovating new features.
●To Comply with Legal Obligations: We may process your information as necessary to comply with applicable laws, regulations, egal processes, or enforceable governmental requests, such as for fraud prevention, security monitoring, and audit purposes.
7. Data Sharing and Disclosure
We may share your information with the following categories of recipients for the purposes described in this policy:
●Service Providers: We engage trusted third-party companies and individuals to perform services on our behalf, such as cloud hosting, data analysis, customer support, and payment processing. These providers access your information only to perform specific tasks under our instructions and are contractually obligated to protect your data.
●Analytics and Advertising Partners: We work with partners who help us understand how our App is used and to deliver relevant advertising. These partners may collect information through SDKs and similar technologies embedded in Vidverse for analytics and measurement purposes. Please note that these partners have their own privacy policies governing their use of data.
●Legal and Safety Reasons: We may disclose information if we believe in good faith that it is necessary to: (i) comply with a legal obligation, lawful request, or legal process (such as a court order or subpoena); (ii) protect the safety, rights, or property of Vidverse, our users, or the public; (iii) enforce our Terms of Use; or (iv) detect, prevent, or otherwise address fraud, security, or technical issues.
Third-Party Analytics and Advertising Tools
Vidverse integrates third-party tools, such as those provided by Facebook (Meta), Adjust, and AppsFlyer, to analyze app performance and user trends. These tools collect information via their SDKs, which may be used for their own purposes in accordance with their privacy policies. We encourage you to review their policies for more information.
●Facebook (Meta) Data Policy: https://www.facebook.com/about/privacy/
●Adjust Privacy Policy: https://www.adjust.com/terms/privacy-policy/
●AppsFlyer Privacy Policy: https://www.appsflyer.com/legal/privacy-policy/
8. Cookies and Similar Technologies
To enhance app functionality and support our operations, we and our authorized partners employ technologies such as cookies, software development kits (SDKs), and similar tools to automatically gather information about your interaction with Vidverse.
●Interest-Based Advertising: We collaborate with advertising networks that may use collected data to deliver ads tailored to your inferred interests, based on your activity within the App over time.
●Your Controls: You maintain control over these technologies. Most devices and browsers are set to accept them by default, but you can typically manage or opt out of their use through your device’s or browser’s privacy settings. Please note that limiting these technologies may affect the availability and performance of certain features in Vidverse.
9. Data Security
We take the security of your information seriously and implement appropriate technical and organizational measures designed to protect it against unauthorized access, loss, or alteration. However, please be aware that no method of electronic transmission or storage is completely secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security. Any transmission of information to or from our services is at your own risk.
10. Children's Privacy
Vidverse is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information from our servers promptly.
11. Links to Third-Party Services
Our App may contain links to external websites or services that are not operated or controlled by us. This Privacy Policy applies only to Vidverse. We are not responsible for the content, privacy policies, or data practices of any third-party sites or services. We strongly encourage you to review the privacy policy of any website or service you visit from a link within our App.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, for operational, legal, or regulatory reasons. We will post the updated policy here and indicate the "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we handle your information.
If we make material changes that affect your privacy rights, we will provide you with additional notice, which may include seeking your consent where required by law, prior to the changes taking effect.
13. Contact Us
If you have any questions or suggestions regarding this Privacy Policy, please contact us at: mklt982n1@gmail.com