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Privacy:

Last updated: August 14, 2026

Effective date: August 14, 2026

VidMate

This Privacy Policy explains how VidMate (“we,” “us,” or “our”) collects, uses, stores, and protects information in connection with the mobile application VidMate (the “App”), available on the Apple App Store under Bundle Identifier app.vidmate.pip (Apple App ID pending).

By downloading, installing, or using the App, you agree to this Privacy Policy. If you do not agree, please do not use the App.

1. Who We Are

Controller / Publisher: VidMate

App Name: VidMate

Bundle ID: app.vidmate.pip

Apple App ID: (pending)

Contact Email: support@vidmate.app

Support Page: https://sites.google.com/view/vidmate-support

2. Summary (Plain Language)

• VidMate plays videos you open from Files in Picture in Picture, with Lock Screen controls where iOS allows it.

• The App does not require a user account.

• The App does not show advertisements and does not use advertising tracking.

• Premium features are unlocked via Apple In-App Purchase only (Weekly, Yearly, or Lifetime).

• We do not operate a VidMate account server. Unlock status and preferences are handled on your device (and via Apple’s StoreKit / Apple ID systems for purchases).

• VidMate does not upload your videos to a VidMate server.

• VidMate does not host, scrape, or claim ownership of your files.

3. Information We Collect

3.1 Information we do NOT collect by design

We do not require you to provide:

• Name, address, phone number, or government ID

• Account username / password for VidMate

• Contacts, camera, microphone, or precise location for core features

• Access to your full Photos library

• Payment card details (Apple processes payments; we never see your full payment card information)

3.2 Information stored on your device

The App may store limited local data using iOS on-device storage (for example UserDefaults), such as:

• Purchase / entitlement flags indicating whether VidMate Pro has been unlocked

• Whether onboarding has been completed

• Simple UI preferences (if any)

This local data stays on your device unless you delete the App, reset the device, or clear App data through iOS.

3.3 Purchase information (Apple)

If you purchase a subscription or Lifetime unlock:

• Payment is processed by Apple through StoreKit / your Apple ID.

• Apple may share limited purchase receipt / entitlement information with the App solely to unlock features and restore purchases.

• We do not receive your full billing address or payment instrument details from Apple for ordinary App Store purchases.

3.4 Files you open

When you open a video:

• The App reads the file you selected from Files, iCloud Drive, Open With, or the in-app document browser.

• Access uses iOS security-scoped file APIs. Videos remain in their original location.

• VidMate does not operate a media CDN and does not copy your library to our servers.

3.5 Diagnostics (Apple platform)

Apple may collect crash logs, device type, and performance diagnostics according to your iOS Analytics / Privacy settings. This is controlled by Apple and your device settings, not by a VidMate analytics backend.

3.6 App Tracking Transparency

The App’s core product is not ad-supported. Current intended App Privacy posture: no data used to track you for advertising.

4. How We Use Information

We use on-device preferences and Apple purchase entitlements only to:

• Unlock VidMate Pro features you purchased

• Restore purchases on the same Apple ID

• Remember that onboarding is complete

• Respond to support emails you voluntarily send us

We do not sell personal information.

We do not rent or trade user lists.

We do not use the App to serve third-party advertisements.

5. Advertising

VidMate does not include third-party advertising networks. Premium access is provided through In-App Purchase unlocks.

6. Server Dependence

VidMate does not require a proprietary VidMate cloud account or VidMate application server to unlock or keep Pro features active after a successful Apple purchase / restore.

Specifically:

• No VidMate login server

• No VidMate-hosted user profile database required for core unlock

• No mandatory remote catalog sync from VidMate servers

Internet access is required for App Store purchases, restore, and iCloud Drive files that are not fully downloaded.

7. Data Sharing

We do not sell your personal information.

We may share information only in these limited cases:

• With Apple, as required to process In-App Purchases, subscriptions, restore, and App Store operations

• With service providers who solely help us operate email support (for messages you send)

• If required by law, legal process, or to protect rights, safety, and security

• In connection with a merger, acquisition, or asset transfer (with continued protection consistent with this Policy)

8. Data Retention

• On-device preferences remain until you delete the App or clear them.

• Support emails you send may be retained as needed to resolve your request and for legitimate business/legal records.

• Purchase history is maintained by Apple under your Apple ID.

9. Security

We take reasonable technical and organizational measures appropriate for an on-device App. No method of electronic storage or transmission is 100% secure. You are responsible for securing your device and Apple ID.

10. Children’s Privacy

The App is not directed to children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided personal information to us via support email, contact us and we will delete it where appropriate.

11. International Users

The App may be used internationally via the App Store. By using the App, you understand processing may occur in jurisdictions where Apple operates and where we read support emails.

12. Your Rights & Choices

Depending on your location (including EEA/UK/California where applicable), you may have rights to access, correct, delete, or restrict certain personal data, or to object to certain processing. Because VidMate stores minimal personal data and does not run a user account system, many requests are fulfilled by:

• Deleting the App

• Managing Apple ID / Subscriptions / purchase history in Apple settings

• Emailing us at support@vidmate.app for support-message deletion requests

For Apple-held purchase data, contact Apple or manage it via your Apple ID.

13. Third-Party Storage

If you open files from iCloud Drive or another Files provider, that provider’s terms and privacy policy apply to storage of those files. VidMate is not responsible for third-party cloud services.

14. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date will change when we do. Continued use of the App after an update means you accept the revised Policy, except where additional consent is required by law.

15. Contact

Questions about privacy:

Email: support@vidmate.app

App: VidMate

Publisher: VidMate