Privacy policy
ViChat ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application ("ViChat") available on Android and iOS platforms.
a. Microphone Access
ViChat requires access to your device’s microphone to allow you to speak and interact within the app. We do not record, store, or transmit your voice data to our servers unless explicitly required for a feature (e.g., voice messaging or speech-to-text) and with your consent.
b. Automatically Collected Information
We may automatically collect certain technical information, such as:
Device type and model
Operating system version
App usage statistics
Crash reports and diagnostic logs
This data helps us improve app performance and user experience.
We use your information to:
Enable voice features in ViChat
Improve functionality and user experience
Respond to user support requests
Ensure app stability and performance
We do not sell or rent your personal information.
We may share non-personal information with analytics providers or service partners solely to improve our services. If any third-party service is involved (such as speech-to-text APIs), they will be subject to their own privacy policies, and we ensure data is shared securely and minimally.
ViChat requests microphone access only when needed (e.g., when starting a voice interaction). You may choose to deny this permission, but some features will not function properly.
You can revoke microphone access at any time via your device’s system settings.
ViChat is not intended for children under 13. We do not knowingly collect personal data from children. If we become aware of such data, we will delete it immediately.
We take data security seriously and implement industry-standard measures to protect your information from unauthorized access or misuse.
You can:
Control microphone permissions through device settings
Uninstall the app at any time to stop all data collection
Contact us to request deletion of any data (if applicable)
We may update this Privacy Policy from time to time. You will be notified of significant changes through the app or app store update notes.
If you have any questions or concerns about this policy, please contact us at:
📧 Email: privacy@vichat.app
By using ViChat, you agree to this Privacy Policy.