Effective Date: March 30, 2026
Vibechat Live Video call ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our app.
Information We Collect
We may collect the following types of information:
Account information, such as your user ID, email address, and sign-in provider.
Profile information, such as your display name, username, profile photo, cover photo, bio, country, and city.
User-generated content, such as live sessions, messages, posts, gifts, reports, and related activity.
Device and app information, such as push notification tokens, device platform, app version, and technical information required to operate and secure the app.
Transaction information related to coins, virtual gifts, and in-app purchases.
Support and safety information when you contact us, submit a support ticket, or report abuse, spam, or other violations.
Camera, Microphone, Photos, and Notifications
With your permission, the app may access:
Camera and microphone for video calls, audio calls, live streaming, and live co-host features.
Photos or media files for uploading profile images and other content you choose to share.
Notifications to send alerts, updates, messages, and activity-related notifications.
These permissions are used only to provide app features and support the normal operation of the app.
How We Use Your Information
We use your information to:
Create and manage your account.
Provide video calling, live streaming, chat, matching, profile, and social features.
Enable virtual gifts, coin balances, and in-app purchases.
Send notifications and service-related updates.
Improve app performance, reliability, and security.
Prevent fraud, abuse, spam, and violations of our terms and community guidelines.
Respond to support requests and review safety reports.
Payments and Coins
Coins are virtual, in-app only items used inside Vibechat Live Video call for app features such as gifts or other in-app functionality. Coins are not a cash balance and are not redeemable for real-world money.
If you purchase coins, payment processing is handled by third-party app store billing systems such as Google Play or Apple App Store. We may store transaction-related records for balance updates, fraud prevention, bookkeeping, customer support, and legal compliance.
How We Share Information
We do not sell your personal information.
We may share information only when necessary with trusted service providers and infrastructure partners that help us operate the app, such as:
Authentication providers
Cloud database and storage providers
Push notification services
Real-time communication and streaming providers
App store payment platforms
We may also disclose information if required by law, legal process, or where necessary to protect users, rights, safety, and the integrity of our service.
Data Storage and Retention
Your information may be stored on secure cloud services used to operate the app. We retain data while your account is active or as needed to provide our services.
Certain records, including transaction, fraud-prevention, safety, dispute, moderation, and legal compliance records, may be retained longer where necessary.
Your Choices and Controls
Depending on app functionality, you may be able to:
Edit your profile information
Control privacy settings
Block other users
Manage notifications
Report users or content
Request account deletion
If you delete your account, we delete or anonymize your personal data except where retention is necessary for legal compliance, security, fraud prevention, dispute handling, moderation records, or financial recordkeeping.
Security
We take reasonable administrative, technical, and organizational measures to protect your information. However, no system can be guaranteed 100% secure.
Children
This app is intended for adults or users who meet the minimum legal age in their jurisdiction. The app is not directed to children. If we learn that we have collected personal information from a child in violation of applicable law, we will take appropriate steps to remove it.
International Data Processing
Because some of our service providers may operate globally, your information may be processed in countries other than your own. By using the app, you understand that your information may be transferred and processed internationally in accordance with applicable law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make changes, we will post the updated version in the app or by other appropriate means. Continued use of the app after changes become effective means you accept the updated Privacy Policy.
Contact Us
If you have any questions, privacy requests, or concerns, please contact us at:
contact@nextapps.tech