Last Updated: June 2026
VenueEase TeamApp is operated by Zwifty Private Limited. This application is designed for venue owners, mini theatre partners, photographers, decorators, caterers, and other service providers to manage bookings, schedules, customer interactions, and business operations.
To provide our services, we may collect the following information:
Full Name
Mobile Number
Email Address (if provided)
Business Name
Business Address
Profile Photo
Service Category
Availability Information
For vendor verification and fraud prevention, we may collect:
PAN Card Details
PAN Card Images
Aadhaar Card Details
Aadhaar Card Images
Other business verification documents, if required
Booking Details
Customer Information related to assigned bookings
Event Details
Service Information
Payment-related booking records
Device Information
App Usage Information
Crash Reports and Diagnostics
Log Information
We collect information for the following purposes:
Vendor registration and onboarding
Identity verification (KYC)
Account authentication and security
Managing bookings and assignments
Customer communication and support
Service scheduling and date blocking
Fraud prevention and abuse detection
Improving app performance and user experience
Legal and regulatory compliance
Information collected through VenueEase TeamApp may be used to:
Create and manage vendor accounts
Verify vendor identity and business information
Display booking information relevant to service providers
Facilitate communication regarding bookings
Provide customer support
Monitor and improve platform operations
Enforce our terms and policies
VenueEase does not sell personal information to third parties.
Information may be shared only:
With authorized VenueEase personnel
When required by law or government authorities
To protect the rights, safety, and security of users and the platform
With service providers assisting in platform operations under confidentiality obligations
We implement reasonable technical and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.
Access to sensitive information, including KYC documents, is restricted to authorized personnel involved in verification and compliance processes.
We retain information only for as long as necessary to:
Provide services
Fulfill legal obligations
Resolve disputes
Enforce agreements
Maintain business records
KYC and verification records may be retained for compliance and fraud prevention purposes.
Users may request:
Access to their information
Correction of inaccurate information
Deletion of information where legally permitted
Account closure
Requests may be submitted using the contact information below.
VenueEase TeamApp is intended for business users and individuals aged 18 years or older. The application is not directed toward children.
We may update this Privacy Policy periodically. Updated versions will be published and become effective upon posting.
For questions regarding this Privacy Policy or data practices, please contact:
Zwifty Private Limited
Email: info@zwifty.in
By using VenueEase TeamApp, you agree to the collection and use of information as described in this Privacy Policy.