📄 Venuebook – Privacy Policy

Last updated: [Date]

Venuebook (“we”, “our”, or “us”) operates a mobile application that allows users to discover and book venues, stays, and services. This Privacy Policy explains how we collect, use, and protect your information when you use our app.

1. Information We Collect

We may collect the following types of data:

a. Personal Information

• Name
  
  

• Email address
  
  

• Phone number
  
  

• User IDs
  
  

b. Location Information

• Precise GPS location
  
  

• Approximate location
  (Used to show nearby venues and improve search results.)
  
  

c. App Activity

• Search history
  
  

• App interactions
  
  

• Messages (chat content)
  
  

• User-generated content
  
  

d. Financial Information

• Payment-related information (UPI, card, wallet details processed by secure payment gateways)
  We do NOT store full card details or bank information.
  
  

e. App Performance & Device Data

• Crash logs
  
  

• Diagnostics
  
  

• Device identifiers
  
  

• Performance metrics
  
  

2. How We Use Your Information

We use your data to:

• Provide and improve app functionality
  
  

• Authenticate user login
  
  

• Enable venue and stay bookings
  
  

• Process payments securely
  
  

• Prevent fraud
  
  

• Improve performance and user experience
  
  

• Enable in-app chat
  
  

• Communicate with you about bookings and updates
  
  

3. How We Share Your Information

We do NOT sell or share your personal data with third parties.

Data may be processed by:

• Secure payment gateways (UPI, Razorpay, Stripe, etc.)
  
  

• Google services (Maps, Firebase)
  
  

• Analytics tools
  These are strictly for app functionality.
  
  

4. Data Security

We use industry-standard encryption to protect your information during transmission.
We regularly review our systems to ensure compliance and safety.

5. Account Deletion

You can request deletion of your account and data at any time.

Submit a request here:
👉 https://sites.google.com/view/venuebook-deletion-page/home

6. Children’s Privacy

Our app is not intended for children under 13, and we do not knowingly collect data from children.

7. Changes to This Policy

We may update this policy from time to time. Updates will be posted on this page.

8. Contact Us

If you have any questions, contact us at:
📧 Venuebook.23@gmail.com