Privacy Policy – Vembanad Traders

Vembanad Traders · Effective Date: August 16, 2025 

Vembanad Traders (“we,” “our,” or “us”) values your trust. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile applications and services, including:

• LMS (LoaN Management System)
  
  

• RMS (Rental Management System)
  
  

• E-Commerce Platform
  
  

By using our apps and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following information when you use our apps or websites:

• Personal Information: Name, phone number, email, billing/shipping address, and account details.
  
  

• Usage Information: How you interact with our apps, pages visited, features used.
  
  

• Device Information: Device type, operating system, unique device identifiers.
  
  

• Transaction Information: Payment details, purchase history (for E-Commerce), rental details (for RMS), course enrollments (for LMS).
  
  

2. How We Use Your Information

We use the collected information to:

• Provide and improve our services.
  
  

• Process payments and complete transactions.
  
  

• Manage user accounts and authentication.
  
  

• Send important updates, notifications, and support.
  
  

• Ensure app security and prevent fraud.
  
  

• Comply with legal requirements.
  
  

3. Sharing of Information

We do not sell your personal information. We may share your data only with:

• Service providers (payment gateways, cloud hosting, analytics).
  
  

• Business partners (for order fulfillment or service delivery).
  
  

• Legal authorities if required by law.
  
  

4. Data Security

We implement security measures to protect your data. However, no online system is 100% secure, and we cannot guarantee absolute protection.

5. Data Retention

We retain your data only as long as necessary for business and legal purposes. You may request deletion of your data by contacting us.

6. Your Rights

You have the right to:

• Access the data we hold about you.
  
  

• Request corrections to inaccurate data.
  
  

• Request deletion of your personal data (subject to legal requirements).
  
  

7. Children’s Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal data from children.

8. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our Privacy Policy page.

9. Contact Us

If you have any questions about this Privacy Policy, you can contact us at:

Vembanad Traders
Email: manu.sathish@comptivia.com
Phone: 7012621176