Privacy Policy

Veerbhadra Urban Co-Operative Credit Society Limited, Ghansawangi (“the Society”, “we”, “our”) is committed to protecting the privacy of our members who use our services through our branches, website, and mobile application. This Privacy Policy explains how we collect, use, and safeguard your information.

1. Information We Collect

We may collect the following information when you visit our branch, access our website, or use our mobile application:

• Personal details (name, address, mobile number, email).
  
  

• Identity and KYC documents (Aadhaar, PAN, photograph, signatures).
  
  

• Account and financial details (deposit accounts, loan details, transactions).
  
  

• Login information, device details, and usage data from the mobile app.
  
  

2. Why We Collect Your Information

Your information is collected to:

• Provide membership and financial services.
  
  

• Verify your identity as per KYC and legal requirements.
  
  

• Process deposits, withdrawals, loans, and transactions.
  
  

• Send important alerts, statements, and service messages.
  
  

• Improve the performance, security, and user experience of our mobile application.
  
  

3. Data Protection & Security

We use strong security measures to protect your data:

• Encrypted storage and secure servers
  
  

• Restricted staff access
  
  

• Regular monitoring and audits
  
  

• Secure login and authentication in our mobile app
  
  

Your personal and financial data is always handled responsibly and safely.

4. Sharing of Information

We do not sell or misuse your personal information.
Your data may only be shared:

• With regulatory/government authorities as required by law
  
  

• With approved service providers who support our systems or mobile application, under strict confidentiality
  
  

• With internal departments for service processing
  
  

5. Cookies & App Analytics

(If applicable)
When you use our website or mobile application, we may collect non-personal data such as device type, IP address, and app usage patterns to improve services.
You may manage permissions and app settings anytime.

6. Your Rights

You have the right to:

• Access your personal information
  
  

• Request corrections or updates
  
  

• Raise concerns about data handling
  
  

• Disable non-essential notifications in the mobile app
  
  

7. Policy Updates

We may update this Privacy Policy periodically.
Changes will be published on our website and mobile application, and members will be informed when necessary.

8. Contact Us

For any privacy-related queries, please contact:

Veerbhadra Urban Co-Operative Credit Society Limited
Ghansawangi, Maharashtra
📧 veerbhadraurban1080@gmail.com