Sign in to Zoom

There are different ways to sign in to Zoom, such as the web portal, the desktop app, directly with a meeting link or with meeting ID and password. In addition, it might be the case that different users access to different Zoom accounts from the same device. Previous cookies and navigation history may lead you to the "wrong" account without you even noticing. Here you can find step-by-step instructions for the different ways to signing in.

2. Sign in Desktop Application

3. Sign in with Meeting Link

4. Sign in with Meeting ID & Password (Desktop App)

5. Sign in with Meeting ID & Password (IE Web Portal)

Can't find a meeting you scheduled?

Error message - only authorized users?

Verify how you are signed in

Web Portal - https://ieuniversity.zoom.us/

When you click on SIGN IN you will automatically be redirected to the IE Single Sign On (SSO) page.

Make sure you sign in with your IE FACULTY CREDENTIALS (xxx@faculty.ie.edu and password).

The application might pull this information directly from your cookies and sign you in automatically. This might create confusion if you have more than one IE account (e.g. faculty and staff).

Once you have logged in to the web portal, you will get directly to your personal account.

The menu on the left allows you to

manage your profile
access information about past and upcoming meetings
access to the recordings of past meetings
determine your account settings.

At the top right, you also have direct links to quickly

schedule a meeting
join a meeting
host a meeting
verify how you are signed in by clicking on your profile picture

Can't find the meeting you scheduled?

If for some reason you cannot find a meeting that you have scheduled, or a recording that you are looking for, just briefly confirm you are signed in to the account you think you are signed in to. By clicking your profile picture (top right), a pop-up displays the email address that you are signed in with.

Sometimes, if multiple Zoom accounts are accessed from the same device, cookies and navigation history might take you to a different account without you noticing.

2. Desktop Application

When you open your Zoom desktop application, you will be asked to login. Make sure to sign in with your IE FACULTY CREDENTIALS (xxx@faculty.ie.edu and password).

Select "Sign in with SSO" to choose the single sign in option

2. You will be asked to fill in the domain name "ieuniversity"

3. This takes you to IE's Single Sign On (SSO) page.

A pop-up window will open and ask you if you want to open the application. Click on "Open Zoom".

This will take you to the Zoom desktop application.

The desktop app also allows you to manage many of the Zoom functionalities. You can easily

start a new meeting
join a meeting
schedule a meeting
share your screen (when you are in a meeting)

Top right you can also click on your profile picture to verify which account you are currently using.

And just below, clicking the gearwheel, you have access to your account settings.

At the top, you can quickly navigate between Home, Chat, Meetings and Contacts.

3. Sign in with Meeting Link

Sometimes you might simply get a meeting invite by email or a calendar invite to join a Zoom meeting, which might look something like this:

The invite includes a url link (direct access) for the meeting, a Meeting ID and Password (not always required).

If you are signed in to your IE Zoom account, when you click on the url, you will be asked if you want to open the Zoom application.

Open Zoom and you will be directly taken to the meeting.

Are you getting an error message?

This may be for two reasons:

You are neither signed in to the Zoom desktop app nor to the web portal.
You are signed in to Zoom, but with a non-IE account.

When you click on "Start Session" you get to the beginning of the sign in process. Please follow the steps to sign in to the desktop application.

This will take you directly to the meeting.

4. Sign in with Meeting ID and Password (Desktop App)

Open the Zoom desktop application on your computer.
Click on "Join"

3. Enter the Meeting ID and click "Join".

4. Introduce password (if applicable).

If you enter at the scheduled meeting time, you will enter directly.

If the meeting is scheduled for a different time, you will get a notice displayed. In case you are just 5 min early, you might want to wait until the host starts the meeting. Otherwise, just come back at the scheduled meeting time.