Last updated: June 18, 2025
Welcome to Vakee. This Privacy Policy explains what information we collect, how we use and share it, and the controls we give you over your information. This policy is a legally binding part of our Terms of Service. By using Vakee, you agree to the data practices described here.
This policy applies only to Vakee. It does not extend to third-party services you may access through links on our platform. We are not responsible for the privacy practices of other companies or services.
Vakee is strictly for users 18 years of age or older. We do not knowingly collect information from minors. If we learn that a user is under 18, we will take immediate steps to delete their account and associated information.
To operate Vakee, we collect information you provide, information generated during your use of the service, and information from third parties.
Account & Profile Data: When you create an account, you provide us with your username, date of birth, gender, and location. You may also choose to add further information to your public profile, such as photos or personal interests.
Communications: We collect the content you create and share on Vakee, including messages, photos, and videos.
Usage Data: We collect information about your activity, such as how you interact with other users, which features you use, and the times and dates of your activity.
Device & Technical Data: We collect data from and about the device you use to access Vakee. This includes your IP address, device ID and type, operating system, mobile carrier, and network type.
Certain features require access to your device's data. We will only access this information with your direct consent.
Camera and Microphone: Access is required for video calls and for taking photos or recording audio directly within the app.
Location: We use your device's location to provide location-based features and personalize your experience.
You may grant or revoke these permissions at any time in your device's settings, though doing so may limit the functionality of certain features.
Our primary goal is to provide and improve your experience on Vakee. We use your information to:
Operate and Maintain the Service: Deliver core functionalities like matching, messaging, and video calls.
Personalize Your Experience: Customize content, suggest connections, and present relevant offers.
Ensure Safety and Security: Monitor for and prevent activity that violates our Terms of Service, combat fraud, and protect our users.
Analyze and Improve Vakee: Understand usage trends to enhance our platform, develop new features, and conduct research.
Provide Customer Support: Respond to your inquiries and resolve issues.
We do not sell your personal data. We may share your information only in the following circumstances:
With Other Vakee Users: Your public profile information is visible to other users. You are in control of what you post. Any communications you share with other users may be saved or reshared by them.
With Service Providers: We engage trusted third parties to perform functions and provide services for us (e.g., hosting, content moderation, analytics). These providers are bound by strict confidentiality and data protection obligations and are only given access to the information necessary to perform their services.
For Legal and Safety Reasons: We may disclose your information if we believe it is reasonably necessary to:
Comply with a valid legal process, governmental request, or applicable law.
Investigate, remedy, or enforce potential violations of our Terms of Service.
Protect the rights, property, or safety of Vakee, our users, or the public.
In Connection with a Merger or Acquisition: If Vakee is involved in a merger, asset sale, or bankruptcy, your information may be transferred as a business asset. You will be notified of any such change in control and of the new privacy policy that will govern your information.
Your information may be stored and processed in servers located outside of your home jurisdiction. By using Vakee, you consent to this transfer.
We believe you should have control over your data.
Access and Updates: You can access and update most of your profile information directly within the app settings.
Account Deletion: You can delete your account at any time through the in-app settings. Upon deletion, your profile will no longer be visible, and your data will be scheduled for permanent removal from our systems in accordance with our data retention policies. We may retain certain information for legal or security purposes, such as to comply with legal obligations or enforce our terms.
Managing Permissions: You can manage device permissions (camera, location, etc.) through your mobile device's settings.
We implement technical and administrative security measures to protect your information from unauthorized access, disclosure, or destruction. However, no system is completely secure, and we cannot guarantee the absolute security of your information.
We may revise this Privacy Policy from time to time. The most current version will always be posted on our platform, and if we make a significant change, we will notify you. Your continued use of Vakee after any changes constitutes your acceptance of the new policy.
For any questions about this Privacy Policy, please contact us at help@vakee.live.