A collection of links that have helped me along my way as a researcher, designer and manager.
I've left the links exposed so it's clearer where each piece of content sits - I know it looks a bit messy, but this is all a work in progress as I continue learning. As well as a vague attempt at categorisation, I've labelled each link with whether it's something to read, a podcast, or a video.
Any feedback? Please get in touch with me via Twitter @amy_everett_
Read: A Strategic Storytelling Tutorial - the logistics and organisation of storytelling https://www.moderniststudio.com/corporate-education/a-strategic-storytelling-tutorial/
Read: SentiStrength estimates the strength of positive and negative sentiment in short texts, even for informal language http://sentistrength.wlv.ac.uk/
Read: A Beginner's Guide to Getting Started in UX Research https://www.notion.so/A-Beginner-s-Guide-to-Getting-Started-in-UX-Research-1e3e0567b4944c938ae8d1a4f0a21c56
Read and video: EPIC promotes the practice of ethnography to create value in industry, organizations, and communities. https://www.epicpeople.org/epic/
Read: Doteveryone Digital Understanding Resources Directory https://docs.google.com/document/d/1_P2Bt6ZXGY74iKi9x3LeYxl19sr3a6PUm40z_DeZKFA/edit
Read: 18F How We Work https://18f.gsa.gov/how-we-work/
Read: Free eBooks on Design, Data, Software, Web Development & Business from O’Reilly Media https://www.openculture.com/2017/01/download-243-free-ebooks-on-design-data-software.html
Podcast: The Digital Human, BBC https://www.bbc.co.uk/programmes/b01n7094/episodes/player
Podcast: Government VS the robots, how technology will affect politics in the future https://itunes.apple.com/gb/podcast/government-vs-the-robots/id1296411812?mt=2
Podcast: How a conference program might challenge your beliefs andthe ways in which capitalism influences design https://rosenfeldmedia.com/designopssummit2020/2020/09/30/podcast-designing-for-diverse-users-bria-alexander-designops-summit-emcee/
Podcast: Socos Labs' Vivienne Ming: “I want to build better people” https://podcasts.apple.com/us/podcast/socos-labs-vivienne-ming-i-want-to-build-better-people/id1233991021?i=1000462079113
Podcast:The ResearchOps Podcast https://researchops.podbean.com/
Video: Automating Inequality: How High-Tech Tools Profile, Police, and Punish the Poor https://youtu.be/4xzDgesK2wU
Video: NUX8 - Manchester UX and Design Conference https://2019.nuxconf.uk/videos/
Video: Beyond Research, Lou Rosenfeld https://www.youtube.com/watch?v=dgytJRui1O0
Read: Public speaking for public servants: how to structure your presentation https://apolitical.co/solution-articles/en/public-speaking-for-public-servants-how-to-structure-your-presentation
Read: Next Presentation, Take Your Audience On A Hero’s Journey https://idea-sandbox.com/blog/next-presentation-take-your-audience-on-a-heros-journey/
Read: Culture is the Behavior You Reward and Punish https://jocelyngoldfein.com/culture-is-the-behavior-you-reward-and-punish-7e8e75c6543e
Read: The most popular design thinking strategy is BS https://www.fastcompany.com/90649969/the-most-popular-design-thinking-strategy-is-bs
Read: A list of DesignOps resources https://www.notion.so/DesignOps-Resources-c05b16a9eaa846059145dddc999c385c
Read: An Ethical Appraisal Framework https://www2.le.ac.uk/colleges/ssah/research/ethics/eaf
Video: The Market Research Society publishes a wide variety of content including face-to-face interviews with leading industry figures, and keynote speeches from conferences https://www.mrs.org.uk/videolibrary
Video: Out of the Box - we helped Samsung understand why elderly people were reluctant smart phone users and designed creative solutions around the issue that empowered people to engage more with mobile technology https://specialprojects.studio/project/out-of-the-box/
Read: Guardian long read - How a new technology is changing the lives of people who cannot speak https://www.theguardian.com/news/2018/jan/23/voice-replacement-technology-adaptive-alternative-communication-vocalid
Read: Digital inclusion reports collated by Scotland's Digital Participation Charter https://digitalparticipation.scot/resources/reports
Tool: Check if colours used are WCAG 2.0 AA compliant https://webaim.org/resources/contrastchecker/
Read: Gender for researchers and academics https://www.kitation.co.uk/2018/10/01/gender-research.html
Video: Deaf History Month: Martha's Vineyard https://youtu.be/_Ioi7COpA7A
Podcast: Magazine for the deaf community highlighting the latest issues. https://www.bbc.co.uk/programmes/b006m9cb/episodes/player
Video: Christmas Signs in British Sign Language (BSL) https://youtu.be/4TZkzJtRTVo
Read: Accessible UX: Beyond the checklist to great experiences https://www.slideshare.net/whitneyq/accessible-ux-beyond-the-checklist-to-great-experiences
Video: Digital Monitoring Of The Poor, Virginia Eubanks https://www.youtube.com/watch?v=nxT_phIu7xo
Read: Key considerations when planning a remote usability study for accessibility https://uxdesign.cc/key-considerations-when-planning-a-remote-accessibility-usability-study-ec051e14f60c
Read: Conducting remote research with people with access needs https://userresearch.blog.gov.uk/2020/05/20/conducting-remote-research-with-people-with-access-needs/
Read: Deafness and the User Experience https://alistapart.com/article/deafnessandtheuserexperience/
Video: Inclusive Design: Designing for Deaf People Helps Everyone | Marie van Driessche https://www.youtube.com/watch?v=M0cR_HTeWUo
Read: How Context Switching Sabotages Your Productivity https://blog.doist.com/context-switching/
Read: How to Say No Politely And Professionally https://www.lifehack.org/890015/how-to-say-no-politely
Read: A Skeptics Attempt At The 12 Week Year https://roamy.medium.com/a-skeptics-attempt-at-the-12-week-year-7c1d5c372522
Read: The Commitment Inventory - Make sure every area of your life gets the time and energy it deserves https://todoist.com/productivity-methods/commitment-inventory
Read: The Eisenhower Matrix - Avoid the "Urgency Trap" with Dwight D. Eisenhower's famous prioritization framework https://todoist.com/productivity-methods/eisenhower-matrix
Read: How Successful People Start Their Day: The Best Morning Routines for Feeling Great and Getting Work Done https://buffer.com/resources/morning-routines-of-successful-people/
Read: The Most Important Thing You’re Not Doing as a UX Designer https://modus.medium.com/the-most-important-thing-youre-not-doing-as-a-ux-designer-1882799a4fdf
Read: The Case for Participatory Methods in Design Research https://medium.com/pollinator/the-case-for-participatory-methods-in-design-research-9ca23ac55cd8
Read: Follow the thing: papaya (the findings of multi-locale ethnographic research) http://www.followthethings.com/followthethingpapaya.shtml
Read: AEIOU Framework - AEIOU is a heuristic to help interpret observations gathered by ethnographic practice in industry https://help.ethnohub.com/guide/aeiou-framework
Read: Service Design: Pushing Us Beyond the Familiar https://jmspool.medium.com/service-design-pushing-us-beyond-the-familiar-ed881bc8a95e
Read: All I Really Need to Know About User Research I Learned from Anthropology https://www.bresslergroup.com/blog/all-i-really-need-to-know-about-user-research-i-learned-from-anthropology/
Read: Creating better research plans (part one) https://uxdesign.cc/crafting-better-research-plans-part-1-b4b9d71172f8
Read: Remote research by default (or: you probably should have been doing this all along) https://medium.com/paper-giant/remote-research-by-default-d3342a258b6c
Read: Doing fieldwork in a pandemic https://docs.google.com/document/u/1/d/1clGjGABB2h2qbduTgfqribHmog9B6P0NvMgVuiHZCl8/mobilebasic?utm_source=Rosenfeld+Media&utm_campaign=23aa9b82df-AR+Insider+september&utm_medium=email&utm_term=0_2533ff0141-23aa9b82df-345410799&mc_cid=23aa9b82df&mc_eid=f0f7e7220d%23h.24lcee3lyu8h
Read: Remote UX Work: Guidelines and Resources https://www.nngroup.com/articles/remote-ux/
Read: Doing user research during coronavirus (COVID-19): choosing face to face or remote research https://www.gov.uk/service-manual/user-research/doing-user-research-during-coronavirus-covid-19-choosing-face-to-face-or-remote-research
Read: Remote User Research & Usability Methods https://uxmag.com/articles/remote-user-research-usability-methods
Read: Research collection and analysis when everyone’s remote https://dovetailapp.com/blog/collection-analysis-remote-research/
Read: Recalibrating UX Labs in the Covid-19 Era https://www.epicpeople.org/recalibrating-ux-labs-in-the-covid-19-era/
Read: UX Tools for User Research and User Testing https://uxdesign.cc/ux-tools-for-user-research-and-user-testing-a720131552e1
Read: Toolkit of remote research tools https://docs.google.com/spreadsheets/d/e/2PACX-1vQ_PszsxLez8pu1kCyNYa5gOPLtntbLlE2WzbNYDx8qyf9EwvL1rJOBWXdORdnxkq9c3O_Jqk2RVO4j/pubhtml
Read: An overview of purposive sampling https://dissertation.laerd.com/purposive-sampling.php
Video: Digital Diaries as Social Research Method https://youtu.be/xRuxXp-ud54
Read: Doing user research remotely by phone or video call https://www.gov.uk/service-manual/user-research/remote-user-research-phone-video-call
Video: Doing Ethnography Remotely https://iriss.stanford.edu/doing-ethnography-remotely
Read: Designing remote ethnography. https://medium.com/@stripe.partners/designing-remote-ethnography-ba4f85f996ee
Read: Top Tips for Planning a Remote, Mobile Diary Study Research Project https://indeemo.com/blog/remote-mobile-diary-study
Read: Visual Methodologies in Qualitative Research https://journals.sagepub.com/doi/pdf/10.1177/1609406917748215
Read: Digital Ethnography (Online Questionnaires, Email Interviews, Digital Video, Social Networking and Blogs) https://journals.sagepub.com/doi/pdf/10.1177/0038038508094565
Read: Participant-led video diaries: https://eprints.bbk.ac.uk/id/eprint/17689/3/17689.pdf
Read: Co-producing Video Diaries: The Presence of the “Absent” Researcher https://journals.sagepub.com/doi/pdf/10.1177/160940690500400403
Read: Ethnographic Research in Remote Spaces: Overcoming Practical Obstacles and Embracing Change https://www.epicpeople.org/ethnographic-research-in-remote-spaces-overcoming-practical-obstacles-and-embracing-change/
Read: Tools for Unmoderated Usability Testing https://www.nngroup.com/articles/unmoderated-user-testing-tools/
Video: What Did I Miss? The Hidden Costs of Deprioritizing Diversity in User Research: https://www.youtube.com/watch?v=E41q8Nx67Do
Read: Describing Personas by Indi Young https://medium.com/inclusive-software/describing-personas-af992e3fc527#.iab58ql0j
Read: Delivering research insights https://bootcamp.uxdesign.cc/delivering-research-insights-c7c11efd7a7c
Read: How Ethnographic Exhibits Can Shift Business Paradigms https://www.epicpeople.org/how-ethnographic-exhibits-can-shift-business-paradigms/
Read: Hackney Council's local government user research library https://research.localgov.digital/
Read: Asynchronous Communication and Why It Matters For Remote Work https://buffer.com/resources/asynchronous-communication/
Read: What Happened When Our Team Switched to Only Asynchronous Meetings https://buffer.com/resources/asynchronous-meetings/
Read: A collection of Coronavirus resources and guides https://www.leapers.co/resources/little-guides/coronavirus
Read: Design Research Guide: How to Conduct Collaborative Design Research: https://miro.com/blog/collaboration-on-design-research/
Read: Conducting remote UX research? Tips for engaging remote stakeholders https://uxdesign.cc/conducting-remote-ux-research-tips-for-engaging-remote-stakeholders-222603c69afa