You can verify your identity with USAA by visiting usaa.com/identity, logging in, and following the secure verification steps.
Verifying your identity with USAA is essential for accessing secure financial services and protecting your account. The process at usaa.com/identity is designed to confirm that only authorized users can manage sensitive information. Whether you're logging in from a new device, updating account details, or recovering access, USAA uses multi-layered security to ensure your identity is verified safely. By following a few guided steps, you can complete the process quickly and confidently, keeping your account protected from unauthorized access and fraud.
Visit the site: Go to usaa.com/identity using a secure browser.
Log in: Enter your USAA username and password.
Receive a code: Choose how to receive a one-time verification code (SMS, email, or authentication app).
Enter the code: Input the code on the site to proceed.
Provide personal details: You may be asked for your Social Security number, date of birth, or mailing address.
Upload documents: Submit clear photos of your government-issued ID, military ID, or other required documents.
Answer security questions: If prompted, respond to verification questions based on your account history.
Complete verification: Once confirmed, you’ll be redirected to your account dashboard.