Last Updated: [20/3/2024]
Introduction
This Privacy Policy describes how [Uruk Corp.] ("we," "us," or "our") collects, uses, and discloses your information in connection with your use of our virtual private network application, [Next VPN].
Commitment to Privacy
We are committed to protecting your privacy and ensuring the confidentiality of your online activity. We understand the importance of online security and strive to provide a transparent and secure service.
Data Collection
We collect a minimal amount of data necessary to operate the App effectively and provide a high-quality service. Here's what we collect and why:
Account Information: Username and email address (for account creation and management).
Payment Information: We do not directly store your payment information. It is collected and processed securely by a third-party payment vendor (details in our Terms of Service).
App Usage Data: Anonymous and aggregated data about connection timestamps (to improve service performance) and app crash reports (to identify and fix bugs).
Device Information: Device type, operating system version, and a unique identifier (for licensing purposes and to prevent abuse). This information does not identify you personally.
No Logs Policy
We operate under a strict no-logs policy. This means we do not collect, record, store, or share any data that can be used to identify your online activity. This includes:
Browsing history
Traffic destination
Data content
DNS queries
IP addresses (original and VPN assigned)
We are committed to providing the highest level of privacy protection, and a no-logs policy ensures we cannot disclose data we simply do not possess.
Data Usage
We use the data we collect for the following purposes only:
To provide and maintain the App
To identify and troubleshoot technical issues
To improve the performance and functionality of the App
To communicate important account-related information (e.g., subscription renewal)
To respond to your inquiries and support requests
We will never sell or share your data with third parties for marketing purposes.
Data Security
We take data security very seriously and implement industry-standard security measures to protect your information. These measures include:
Encryption protocols (AES-256 or higher) to protect your internet traffic while connected to the VPN.
Secure server infrastructure to ensure data remains confidential.
Regular security audits and penetration testing to identify and address vulnerabilities.
Data Retention
We will retain your data only for as long as necessary to fulfill the purposes described above, or as required by law. We follow a strict data deletion policy to ensure your information is not stored longer than necessary.
Your Rights
You have certain rights regarding your data. These may include (depending on your location):
The right to access your data
The right to rectify any inaccuracies in your data
The right to request erasure of your data
The right to restrict the processing of your data
You can exercise these rights by contacting us at [contact@urukiq.com].
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy within the App and on our website (if applicable).
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
[contact@urukiq.com]
By using the App, you agree to the terms of this Privacy Policy.