Privacy Policy
Upppuveli beach Hotel
Upppuveli beach Hotel
Last updated: January 31, 2026
Uppuveli Beach ("us", "we", or "our") operates the Uppuveli Beach mobile application (the "App"). This page informs you of our policies regarding the collection, use, and disclosure of Personal Information when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.
We collect several different types of information for various purposes to provide and improve our Service to you.
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
Email address (for authentication and communication)
First name and last name (for profile personalization)
Phone number (for booking contact)
Date of Birth & Nationality (for hotel check-in requirements)
Profile Image (optional)
Usage Data
When you access the Service with a mobile device, we may collect certain information automatically, including, but not limited to:
The type of mobile device you use
Your mobile operating system
App crash data (for stability improvements)
IP address (for security purposes)
Firebase Cloud Messaging Token (to send you booking updates)
Note: We do NOT collect:
Precise location data (GPS)
Contacts list
Camera or Microphone data
Advertising IDs
Payment Credit Card numbers (processed securely by third-party payment providers, not stored on our servers)
Uppuveli Beach uses the collected data for various purposes:
To provide and maintain the Service (booking rooms, spa, activities)
To notify you about changes to our Service
Authentication: To secure your account via "Remember Me" functionality
Support: To provide customer care and support
Improvement: To provide analysis or valuable information so that we can improve the Service
Monitoring: To monitor the usage of the Service
Security: To detect, prevent and address technical issues
Notifications: To send you push notifications regarding your bookings
If you are from the European Economic Area (EEA), Uppuveli Beach's legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.
Uppuveli Beach may process your Personal Data because:
We need to perform a contract with you (Hotel Booking)
You have given us permission to do so
The processing is in our legitimate interests and it is not overridden by your rights
To comply with the law
Uppuveli Beach will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
We rely on Google Cloud Platform (Firebase) to store data securely. By submitting your data, you agree to this transfer, storing, or processing.
Uppuveli Beach may disclose your Personal Data in the good faith belief that such action is necessary to:
To comply with a legal obligation
To protect and defend the rights or property of Uppuveli Beach
To prevent or investigate possible wrongdoing in connection with the Service
To protect the personal safety of users of the Service or the public
To protect against legal liability
The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data (including encryption via HTTPS), we cannot guarantee its absolute security.
We may employ third party companies and individuals to facilitate our Service ("Service Providers"). These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We use Google Firebase to provide backend services, authentication, and database management.
We comply with data privacy regarding third-party login providers:
Google Sign-In: Google Privacy Policy
Apple Sign-In: Apple Privacy Policy
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Uppuveli Beach aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
The right to access, update or to delete the information we have on you.
The right of rectification.
The right to object.
The right of restriction.
The right to data portability.
The right to withdraw consent.
Account Deletion: You can request the full deletion of your account and data directly within the specific "Profile" section of the App, or by contacting us at the email below.
We may provide paid products and/or services within the App. In that case, we use third-party services for payment processing (e.g. payment processors).
We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy.
Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "effective date" at the top of this Privacy Policy.
If you have any questions about this Privacy Policy, please contact us:
By email:
info@uppuvelibeach.com
By visiting this page on our website: https://www.uppuvelibeach.com/contact
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