Upload Speed Slow But Download Fast

At 57 Mb/s, the download speed was great; however, the upload speed was a mere0.17 Mb/s, which is pretty much unusable. In fact, I had to re-run the testseveral times, as occasionally, the upload portion of the test would get stuckand never complete.

Traditionally, download speed was much more important than upload speed. After all, most of our online activity was dedicated to browsing and watching content.

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So, how slow is too slow when it comes to upload speeds? Unfortunately, there is no straightforward answer. It depends on the number of devices connected to the internet, what you use it for, and the type of internet.

It could be that your ISP is restricting your WiFi upload speeds or that you have reached your data limit. Perhaps you have signed up for a plan that does not meet your upload speed requirements. Asymmetric connections only allocate about 10% of the entire bandwidth to upload speeds.

Another reason why your internet upload speed is too slow might be viruses and other malware installed on your computer, router, or modem. It is getting increasingly hard to detect malware; spotty internet is just one of the many symptoms.

And finally, each file that you upload is hashed, compressed, then transferred, encrypted, and stored on the Dropbox servers. That entire process is included in the aggregate MB/s speed that's displayed in the Dropbox sync status. In other words, it's not just a transfer speed and can't be directly compared to the upload and download speeds provided by your ISP.

What's happening with Dropbox uploads latesly.... I'm on a fiber 40Mbps upload link and all I can get from Dropbox is 600Kbps for uploads. It was fine a week ago but since last Thursday speeds have dropped to unusable levels. This is only happening with Dropbox, we have tested file uploads with our Goggle Drive and it is using the full 40Mbps upload bandwith.

Come on Dropbox sys admins, confess! You're clearly throttling server uploads because of some back-end technical problem aren't you?

Thanks Hannah I already saw Rich's response to this problem when I was searching for clues on the forum. I have already established it is not my ISP throttling speeds, and I've also checked my Dropbox system preferences and made sure the upload was set to unlimited and not auto or throttled. I have verified this on two different computers (a laptop and this desktop) and they are both experiencing the slow uploads.

I've since bought a Google Drive subscription and have not experiencing any throttling issues with my uploads; it is uploading at my full 40Mbps bandwidth, so the issue is with Dropbox.

Hey @VisDom, since you mentioned that the slow upload speed was apparent on both the devices, is it possible that your Dropbox account has more than 300K files, which would be the soft limit of our app?

Is that the speed being reported by Dropbox? If so, remember that Dropbox doesn't reports speeds in Kbps or Mbps. They report speeds in KBps or MBps. Your 600 Kbps speed is actually equivalent to 4.8 Mbps, and that it's not just an upload speed. That's the speed for the entire process of hashing, encrypting, uploading and storing the files on the servers. It can't be compared to a straight upload speed.

Hey, did you end up getting this solved? I've been using drobox for months now with upload speeds being super fast, last 72 hours it's been almost impossible to use even though my internet is still fast as always. Dropbox support has been incredibly slow and pointing me at all the usual suspects that are not heling (antivirus/firewall issues, ISP throttling, Cache problems, device problems). But multiple members of my team are experiencing the same issue.

No, there is no limit. It just slows things down initially as there are overheads on checking each file.

I can quite easily upload movies of a few GB here in a couple of minutes, but, thats because everything else is already sync'd and so the overheads are low.

Have a look at -uploads/faster-sync

I was using my Synology NAS with the great Dropbox client in there. It was getting 45MB/sec upstream (I have 840Mb/ upload speed with FIOS).... so that's 360Mb/sec. It uploaded my 740GB collection in about 12 hours or so? I didn't check how long it took but I set it up after getting annoyed that Amazon Drive lost 20 of my videos and paid to go back to Dropbox where I had 30 days file retention -- Amazon Drive completely lost the files and I couldn't get them back otherwise. I set it up at 4am and when I checked around 4pm, it said it was already done.

If there's a cap, it could be on your machine or at your ISP. Maybe if you try uploading via Wifi it goes slower? I wired my PC here with a Cat6 cable into a 7-port switch and then with one cable into the cable modem across the room. Speeds are much faster than with any other provider I've used.

I don't use Google Drive so I can't say if I get the same results. For me, I turn on my Synology NAS, put the files on my drive there, and the system takes care of syncing it to Dropbox. I can have it do 10 files at the same time and each one goes for about 5MB each.... but it does 10 at the same time. Not sure if you're referring to individual upload speed but in terms of syncing a ton of files over, I seem to do OK and pretty much always have. I think sometimes it even matches it up to files in the Deleted files folder and pulls them out to avoid having to use network traffic if it has a match..... When I started to put my files back on Dropbox, it often said "Merged" instead of "Uploaded" as most of those files hadn't changed since I pulled them off 30 days ago.

You can't really compare the upload speed on the website to the speed of the Dropbox app. There's a lot more going on during a sync than a simple upload. Each file you sync is hashed, compressed, then transferred, encrypted, and stored on the Dropbox servers. That entire process is included in the aggregate KB/s speed that's displayed in the Dropbox sync status. In other words, the speed reported by Dropbox is not just a transfer speed, but the speed at which the entire process is being completed. With the website, it's just a simple upload and everything else is done behind the scenes after the upload is completed.

My other PC in a different location with the same internet speeds has the dropbox app at that point is uploading 1gb within a minute or two as well. But this PC and app, the internet speed is the same but the upload speed is throttled big time. I'm not sure what to point at because again, the disparity is huge. I work in VFX and I need to upload 10-100 gb/day. 1 gb taking 1 hour to upload is just not feasible.

So why is my downloads speed 26,000 kb/s and upload speed crawling at 160 kb/s in the app? That's my big question. I can see what you wrote making sense, but it doesn't account for the same file tested at a different location/PC with the exact same speeds on internet speed tests, but uploading much faster?

If the app is uploading slowly to the Dropbox servers, then something could be throttling that connection. Are you certain that you have no other software that could be monitoring the Dropbox folder or app?

Trying to figure out why your internet upload speeds are slow? There are a variety of reasons and plenty of fixes to try! Slow speeds could be caused by things like your router, too many people on the network, and even malware. Resetting your router, upgrading your internet, and running an antivirus scan are a few things you can try to resolve the issue. This wikiHow guide will discuss why your internet upload speed is slow and how to increase it.

I am using FileStation on the Synology NAS to directly upload them to Dropbox, essentially that NAS itself is uploading the files itself rather than going to Dropbox via my computer, but the speeds are very slow. Currently for Dropbox I get about 5-10MB/s.

I've had another look and it appears that when I upload folders with lots of small files, I get super slow speeds (around 4-10MB/s), but when I upload large video files, it absoltely flys through the uploads, hitting over 115MB/s. Is this in relation to the tasks you mentioned before (i.e. it has to compress, transfer and encrypt each file which takes longer to do for lots of small files vs fewer larger ones)?

I just ran a bunch of tests and here's what I'm finding... When I sync large files only using cloud sync on my Synology NAS my speeds are averaging around 1-2MB/s upload to Dropbox. When I do the same to Google Drive I get 5-10 MB/s. That's almost 5x faster to Google Drive!!! Changing the bandwidth on the desktop app preferences makes no effect at all on this. Can someone please help me!

Also, keep in mind that when syncing to Dropbox you're not just uploading files. Each file is split into chunks, then each chunk is hashed, compressed, transferred, encrypted, and then finally stored on the servers. Because of all those steps, you won't see the same speed as a regular upload.

Why am I getting faster speeds to Google Drive than Dropbox? Is it simply a different process and one is faster than the other? I've contacted both Synology support and Dropbox directly about this because this speed will inherently affect our workflow.

We're a video production company and we currently sync to Google every night. Sometimes this could be up to 3 TB depending on the type of film we capture. We've always had unlimited storage on GD, but they just reneged on that so now we're back to the drawing table. Dropbox seems great for our use case but this upload speed may be an issue. We currently have about 100TB that needs to be backed up and we only have 60 days to do it. 2351a5e196