UNIPICK

UniPick (“we”, “our”, or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use the UniPick mobile application.

1. Information We Collect

We may collect and process the following types of information:

• Email address
  
  

• Name or username
  
  

• Order and purchase history
  
  

• Authentication data (email/password and third-party sign-in methods)
  
  

• Device and usage data (such as app interactions, performance data, and crash reports)
  
  

• Push notification tokens
  
  

We do not collect profile photos, phone numbers, or precise location data.

2. Payments

Payments within UniPick are processed by Fawry.

UniPick does not store any payment or card details. All payment information is handled securely by Fawry in accordance with their own privacy and security policies.

3. How We Use Your Information

We use your information to:

• Create and manage user accounts
  
  

• Process and manage food orders
  
  

• Provide customer support
  
  

• Improve the functionality, performance, and reliability of the app
  
  

• Send important service-related notifications (such as order status updates)
  
  

4. Data Storage and Security

Your data is stored securely using Firebase (Google Cloud infrastructure).

We apply appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

5. Data Sharing

We do not sell or rent your personal data.

We may share limited data with trusted third-party service providers only when necessary to operate the app (such as Firebase for backend services and Fawry for payment processing).

6. Children’s Privacy

UniPick is a food ordering application designed primarily for university students. It is not specifically targeted at children under the age of 13. Users of all ages may use the app, and we do not knowingly collect personal data from children without appropriate consent.

7. Account Deletion

Users can delete their account and associated personal data directly from within the UniPick app.

If you experience any issues with account deletion or require assistance, you may also contact us at:

📧 unipick2000@gmail.com

8. Your Rights

You have the right to:

• Access your personal data
  
  

• Request correction of inaccurate or incomplete data
  
  

• Delete your account and associated personal data
  
  

9. Contact

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

📧 unipick2000@gmail.com

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last updated” date will be revised accordingly.