Effective Date: September 10, 2026
Uniflexone ("Uniflexone", "we", "us", or "our") respects your privacy and is committed to protecting the personal information of users who access or use the Uniflexone mobile application, website, and related services.
This Privacy Policy explains what information we collect, how we use it, when we may share it, how we protect it, and the choices available to you when using Uniflexone.
By using Uniflexone, you acknowledge that you have read and understood this Privacy Policy.
Uniflexone is a service-booking platform that helps users discover and request various home and office services, including cleaning, AC services, electrical and plumbing services, appliance repair, shifting, beauty services, pest control, renovation, and other available services.
The platform may connect customers with service providers or specialists who are available to provide the requested service.
Depending on how you use the platform, we may collect the following information.
When you create or use an Uniflexone account, we may collect:
Full name
Mobile phone number
Email address
Account credentials
Profile information
Other information you voluntarily provide
When you request a service, we may collect information necessary to arrange and fulfill your booking, including:
Selected service
Booking date and time
Service address
Location or area information
Service requirements and instructions
Additional information you provide regarding the requested service
Booking history
Communication related to your booking
This information may be shared with the relevant service provider when necessary to fulfill your requested service.
If you make a payment through Uniflexone, we may collect or process information necessary to complete and record the transaction, such as:
Payment status
Transaction amount
Transaction ID or reference number
Payment method
Billing-related information
Where payments are processed through third-party payment providers, those providers may independently process payment information according to their own privacy policies and terms.
We do not intend to collect or store complete payment card details unless specifically required for a supported payment process.
Uniflexone may require location or address information to help determine service availability and allow service providers to reach the requested service location.
Depending on the features you use, location information may be provided manually by you or obtained through your device's location functionality where you have granted the required permission.
You can manage location permissions through your device settings. However, disabling location access may affect certain service-booking features.
When you use the App, certain information may be collected automatically, including:
Device model and type
Operating system and version
App version
IP address
Device identifiers where permitted
Network information
Log information
Crash and diagnostic information
App performance information
We use this information primarily to maintain security, improve performance, diagnose technical issues, and provide a reliable service.
If you contact Uniflexone for customer support or other purposes, we may collect:
Your name
Contact information
Support requests
Booking information
Messages or other information you voluntarily provide
We may use collected information for the following purposes:
Creating and managing your account
Processing and managing service bookings
Connecting you with relevant service providers
Confirming appointments and service requests
Providing customer support
Communicating with you about bookings, services, payments, and account activity
Processing and maintaining transaction records
Verifying users and service providers where applicable
Improving the quality and functionality of the platform
Personalizing or improving the user experience
Monitoring service performance
Detecting and preventing fraud, abuse, or unauthorized activity
Maintaining platform security
Troubleshooting technical problems
Complying with applicable laws and lawful requests
Enforcing our terms, policies, and agreements
We do not sell your personal information.
We may share information with third parties only when reasonably necessary to provide and operate Uniflexone.
When you request a service, relevant booking information may be shared with the service provider or specialist responsible for fulfilling your request.
This may include information such as:
Name
Contact information
Service address
Booking date and time
Requested service
Relevant service instructions
This sharing is necessary to allow the service provider to contact you and perform the requested service.
Where applicable, necessary transaction information may be shared with third-party payment processors to process payments, refunds, or other payment-related activities.
We may use trusted third-party providers for services such as:
Cloud hosting
Database infrastructure
Analytics
Crash reporting
Communications
Notifications
Customer support
Security
Payment processing
Technical maintenance
These providers may process information on our behalf and are expected to handle information only for authorized purposes.
We may disclose information when reasonably necessary to:
Comply with applicable laws or regulations
Respond to valid legal processes
Comply with governmental requests
Protect our rights or property
Protect users or the public
Investigate fraud, abuse, or security incidents
If Uniflexone becomes involved in a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, relevant information may be transferred as part of that transaction, subject to applicable law.
Uniflexone may display information about service providers to help users choose and book services.
Depending on the service and platform functionality, this information may include:
Service provider name
Profile information
Service category
Service area
Ratings and reviews
Relevant professional information
Service providers are responsible for maintaining the accuracy of information they provide and for complying with applicable laws and platform requirements.
If you submit a rating, review, feedback, or other content through Uniflexone, that content may be displayed to other users or used to improve the platform, depending on the applicable feature.
Please avoid including sensitive personal information in public reviews or other publicly visible content.
Uniflexone may send notifications related to:
Booking confirmations
Appointment reminders
Service updates
Payment or transaction updates
Account activity
Customer support
Important service announcements
You may be able to manage certain notification permissions through your device settings.
Our website and related services may use cookies, local storage, analytics tools, or similar technologies to:
Maintain functionality
Remember preferences
Improve website performance
Understand service usage
Analyze technical performance
Detect security issues
You may be able to manage cookies through your browser settings.
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.
Security measures may include:
Secure authentication
Access controls
Encryption during transmission where appropriate
Restricted access to personal information
Security monitoring
Technical maintenance and updates
However, no electronic storage or transmission method can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of your information.
We retain personal information for as long as reasonably necessary to:
Provide our services
Maintain your account
Complete and maintain booking records
Process transactions
Provide customer support
Prevent fraud and abuse
Resolve disputes
Comply with legal, accounting, or regulatory obligations
Enforce our agreements
When information is no longer required for legitimate purposes or legal obligations, we will take reasonable steps to delete, anonymize, or securely dispose of it.
You may request deletion of your Uniflexone account and associated personal information.
To request account deletion, please contact us using the contact information provided below and clearly state that you would like to delete your account and personal data.
We may request reasonable information to verify your identity and protect your account before processing the request.
Some information may be retained where necessary to comply with legal obligations, resolve disputes, prevent fraud, maintain transaction records, or protect our legitimate rights.
Where retention is required, the information will be retained only for the required period.
Uniflexone is not intended for children who are not legally permitted to independently use the services offered through the platform.
We do not knowingly collect personal information from children in violation of applicable law.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate action.
The App or website may contain links to third-party websites, payment services, or other external services.
We are not responsible for the privacy practices, security, content, or policies of third-party services that we do not control.
We encourage users to review the privacy policies and terms of third-party services before providing personal information.
Depending on your location and applicable law, you may have certain rights regarding your personal information, including:
Requesting access to your personal information
Requesting correction of inaccurate information
Requesting deletion of your information
Requesting information about how your data is processed
Withdrawing consent where applicable
Objecting to or restricting certain processing
Some rights may be subject to legal or regulatory limitations.
To exercise an applicable privacy right, please contact us using the contact information below.
We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or privacy practices.
When we make changes, we will update the "Effective Date" shown at the beginning of this Privacy Policy.
Where appropriate, we may also provide additional notice through the App, website, or other communication channels.
We encourage you to review this Privacy Policy periodically.
If you have questions, concerns, privacy requests, or requests regarding account or personal data deletion, please contact us.
Uniflexone
Website: https://uniflexone.com/
Privacy & Support:
Please use the contact/support information provided through the official Uniflexone website or App.
Effective Date: September 10, 2026
Last Updated: September 10, 2026
© 2026 Uniflexone. All rights reserved.