Data Deletion Instructions
Effective Date: February 6, 2026
Last Updated: February 6, 2026
1. Introduction
This document explains how to request deletion of your personal data from the Umu Şoför mobile application, operated by Muhsin Deniz, in compliance with GDPR, KVKK, Apple App Store Guidelines (5.1.1), Google Play requirements, and CCPA.
2. Scope of Data Subject to Deletion
Upon deletion request, the following data is permanently erased:
Account information (name, email, phone, driver's license details, PIN)
Authentication data (session tokens, local storage)
Notification history and OneSignal profile
Technical logs associated with your account
Additionally, anonymized transfer records (with no personally identifiable information) may be retained for legal/tax compliance as described in Section 5.
3. How to Request Data Deletion
Option 1: In-App Deletion (Recommended)
Open the Umu Şoför app
Go to the "Profile" tab from the bottom navigation
Tap "Delete Account" (Hesabi Sil) button
Confirm the action in the confirmation dialog
Your personal data is immediately erased and you are logged out
Option 2: Email Request
Email: muhsindeniz24@gmail.com
Subject: Data Deletion Request – [Your Full Name]
Include: Full name, registered email, phone (optional), reason (optional), and formal request statement
Processing: Acknowledged within 48 hours, deleted within 7 business days after verification
4. Data Deletion Process
Identity verification
Personal data erased from Supabase database (name, email, phone, license details, PIN set to empty)
All notifications associated with your account permanently deleted
Removal from OneSignal push notification service
Local device data cleared (AsyncStorage)
Backup purge within 30 days
Confirmation email sent (for email requests)
5. Data Retention After Deletion
All personal data is immediately erased
Anonymized transfer records (containing no personal information) may be retained up to 10 years for legal/tax compliance
6. What Happens After Deletion
You cannot log in to your account
All transfer history, notifications, and profile data are permanently lost
No further communications will be sent
A new account (created by administrator) is required for future use
Active transfer assignments will be unassigned and reassigned to another driver
7. Identity Verification
For in-app deletion: Your active login session serves as verification
For email requests: May require email/phone confirmation or identification documents
8. Children's Data (Under 18)
The Application is designed for licensed drivers and is not intended for minors. Parent/guardian requests accepted with proof of guardianship.
9. Third-Party Services
Upon account deletion, we:
Remove your profile from OneSignal push notification service
Erase your data from Supabase database
Revoke Expo notification tokens
Google Maps is used only as an external navigation link and does not store user data. Manage device-level data via your platform settings (Android Settings or iOS Settings).
10. Your Rights Under GDPR and KVKK
You have the right to access, rectification, erasure, restriction of processing, data portability, and objection. Contact: muhsindeniz24@gmail.com
11. Contact Information
Email: muhsindeniz24@gmail.com
Response within 48 hours, deletion within 7 business days.
12. Changes to This Policy
Updates will be posted in-app and on the website. Continued use after changes constitutes acceptance.
13. Regulatory Compliance
This policy complies with GDPR Article 17 (Right to Erasure), KVKK Article 7, Apple App Store Guidelines 5.1.1, Google Play Data Deletion Requirements, and CCPA.
Document Version: 1.1