Asset Building Programs Office Assistant Intern

Organization:

The Alliance

Site Supervisor: David Fernandez

Organization Address:

6420 Hillcroft Ave. Houston, TX 77081

Organization Description:

The Alliance is a leading nonprofit organization for welcoming and empowering those who face financial, educational, health, language or cultural barriers to realizing their dreams. Beyond core refugee settlement, social-educational, and wellness services, The Alliance houses several innovative social enterprises: Alliance Language Network, the Driver’s Education and Mobility Center, and, The Community Cloth, a microenterprise initiative for artisan refugee women. All increase support for client self-sufficiency and employment opportunities so clients can thrive in our community.

Primary Function:

The Intern will represent The Alliance Asset Building Program as the front desk receptionist and the Client Navigator to access departmental services that include occupational training, career coaching, financial coaching, and community resources.

Duties & Responsibilities:

Assist with clerical duties including, but not limited to light filing, answering calls, taking/delivering messages, and printing copies of marketing materials
First point of contact for office
Navigate clients to connect with coaches/case managers and maintain in-person attendance log
Assist with classes/workshops, by making follow-up phone calls to training clients/workshop attendees, send out follow-up emails to training clients/workshop attendees, Help set up/shut down the Digital Literacy Computer Lab, record client responses and communicate them to the appropriate team member
Data collection and data entry
Attend Asset Building team meetings/gatherings/professional development opportunities

Preferred qualifications:

Familiarity with Microsoft Office Suite
Ability to learn new computer programs like Sales Force
Customer Service oriented person
Bilingual a plus