PRIVACY POLICY
Privacy Policy for Udio AI
Effective Date: [04/10/2025]
Udio AI ("we," "our," or "us") is committed to protecting your privacy and ensuring a secure user experience. This Privacy Policy explains how we collect, use, and share information about you when you use our mobile app, Udio AI (the "App"), which leverages a third-party Music Generation API for audio creation.
1. Information We Collect
1.1 Personal Information Provided by You
1.2 Automatically Collected Information
Device Information: We gather details about the device you use to access the App, including IP address, device type, operating system, and App version.
Usage Data: We collect information about your interactions with the App (such as features you use, timestamps, and error logs) to help us monitor performance and improve the service.
1.3 Generated Content
1.4 Third-Party Information
2. How We Use Your Information
We use the collected information to:
Operate and Enhance the App: Deliver and improve the App’s features, including generating high-quality music content via our Music Generation API.
Process Transactions: Handle in-app purchases and related financial transactions securely.
Communicate With You: Send updates, promotional information, and support communications regarding the App.
Perform Analytics: Analyze how the App is used to continually refine our service, troubleshoot issues, and ensure a seamless user experience.
Meet Legal Obligations: Adhere to applicable legal requirements and enforce our terms of service.
3. Sharing Your Information
We may share your information in the following instances:
3.1 With Service Providers:
3.2 Legal Compliance:
3.3 Business Transfers:
In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the business transaction.
3.4 With Your Consent:
We retain your information only as long as necessary to provide the App’s services, comply with legal obligations, or resolve disputes. Audio content processed through our Music Generation API is not permanently stored and is managed in accordance with the API provider's data retention practices.
All in-app purchases are final and non-refundable unless otherwise required by law. If you encounter technical issues that impair the functionality of the App or an in-app purchase, please contact us at help.udio@gmail.com. Refund requests must include proof of purchase and a detailed description of the issue, and will be evaluated on a case-by-case basis.
6. Security of Your Information
We utilize industry-standard security measures to protect your information. While we strive to maintain the highest standards of data security, no system is infallible, and we cannot guarantee the absolute security of your data.
7. Your Rights and Choices
7.1 Access and Correction:
7.2 Opt-Out:
7.3 Third-Party Policies:
The App may contain links to third-party websites or services. Udio AI is not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any material changes will be communicated to you either through the App or by other means. We recommend reviewing this Privacy Policy periodically to stay informed about how we protect your data.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Udio AI
Email: help.udio@gmail.com
By using the Udio AI App, you agree to the terms outlined in this Privacy Policy. If you do not agree with our practices, please refrain from using the App.