Staff Expectations (1).pdfBefore Program...
Read background info on the client
Think of activities that will match their goals and objectives and familiarize yourself with their tee- ups
Review and refresh any technical pieces you need
Communicate with your Lead/the Office if there is anything you need from us to support you on the day of program
Please wear...
Clean, neat (no rips), professional looking solid colored pants or shorts. No workout wear or spandex.
Hats work better than sunglasses from client perspective
Wear a watch -- a cellphone does not count!
You will be wearing a blue polo and your name tag from the shed.
Be aware of the weather and layer appropriately.
Please bring...
Program Schedule
Pen
Water bottle - that you can bring up on course with you
Personal Snacks - you might be eating while you are up on the course!
A pen & notepad or something to write on
Great energy, and open mind and a positive attitude!
It is critical for all staff to understand the hierarchy of priorities of our program:
1. Safety of staff, clients, bystanders
2. Focus on client goals
3. Staff development
Job Performance and Expectations:
You recognize that you are in partnership with the program and are responsible for pursuing your ongoing development and competence post training. This means proactively meeting the following staff expectations.
Check out the Operations Manual! It can answer a lot of questions like,
What sort of things must I learn to advance to the next facilitator level?
Staff Advancement Matrix (pg 11) - a matrix of the different staff levels, with their technical and facilitation requirements for each
What new low activities can I do with the TDC?
Initiatives & Low Element Series (pg 32)
What are my job performance expectations?
Job Performance and Expectations (pg 6)
4. oh my gosh! There's a snake on the course, what do I do?
Snakes on the Course (pg 24)
Challenge Course Operations Manual 2023.pdf