HRango developed the TV Remote Universal Pro app to provide users with a simple, fast, and secure way to control their Android TV devices using their mobile phones.
We are committed to protecting your privacy and handling your data responsibly in accordance with the Google Play Developer Policy (2026).
This Privacy Policy explains what information we collect, how we use it, how it is shared, and the choices available to you.
We may collect the following types of information to ensure the proper functioning of the app and to improve user experience.
We may collect non-identifiable device-level data such as:
Device type and model
Operating system and version
Device settings
Network information (e.g., Wi-Fi status)
Note: We do not collect or access sensitive device identifiers such as IMEI, SIM serial number, or phone number, in compliance with Google Play Policy.
Our servers may automatically receive information when you use the app, such as:
IP address
App pages/screens you visit
Remote control interactions
Performance logs and crash reports
Feature usage analytics
This helps us improve app performance, compatibility, and stability.
If you contact us for support, you may voluntarily provide:
Email address
Diagnostic files
Error descriptions and screenshots
We use this information only to resolve your query.
We DO NOT collect:
Name
Phone number
Contact list
Photos or media files
Precise location
Payment or financial details
Audio or microphone recordings
TV viewing history
Any sensitive personal data
We use collected data only for legitimate and allowed purposes, including:
To operate and improve the app
To ensure compatibility with Android TV
To offer core functionality such as device discovery and remote control
To analyze performance and usage trends
To prevent fraud, misuse, or technical issues
To comply with legal requirements
All data processing aligns with the Google Play User Data Policy (2026) principles of:
Transparency, Security, and Restricted Use.
We may share non-personal information with trusted partners:
Analytics providers (e.g., Firebase Analytics, Crashlytics)
Hosting or backend server providers
These providers help us improve app performance and stability.
All partners follow strict data protection and security standards.
We may disclose information if required by:
Law enforcement authorities
Court orders
Applicable legal procedures
We never sell or rent user data.
The app is designed exclusively for Android TV compatibility.
We collect only the information required to detect, pair, and connect with Android TV devices.
Users without Android TV devices are not subject to TV-related data collection.
Depending on the features you use, the app may request:
Wi-Fi / Network Access – To discover and connect with Android TV devices
Bluetooth (if supported) – To pair with certain TV models
Vibration – Optional haptic feedback
The app does not request high-risk permissions (Contacts, SMS, Call Logs, Camera, Location, Microphone, Storage, etc.) unless specifically required and only with user consent.
We retain data only as long as required to provide app functionality.
Users can request deletion of their data anytime by contacting us.
Crash logs and analytics data follow provider retention policies (e.g., Firebase).
Our app is not intended for children under 13.
We do not knowingly collect data from children.
If your data is processed outside your country, we ensure compliance with applicable data protection laws and use secure data transfer mechanisms.
We use industry-standard security measures to protect user data, including:
Encrypted communication (HTTPS)
Secure storage of logs
Strict access controls
However, no method of transmission or storage is 100% secure.
We may update this Privacy Policy periodically to reflect:
App feature improvements
Google Play policy updates
Legal or regulatory changes
Users will be notified through the app or our website when significant updates occur.
If you have questions about this Privacy Policy or want to request data deletion, please contact us at:
📧 appsfeedbackall@gmail.com