Turboflush Macerator Problems,
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Flushers, Servicing & Repairing Turboflush Macerator Problems For Over Two Decades
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Independent Turboflush Macerator Engineers
Turboflush service engineers with over two decades of experience ,Turboflush Macerator Pump Not Working?
If your Turboflush macerator pump has stopped working, you're not alone — and we’re here to help. Common issues include electrical faults, blockages, worn impellers, or motor failure. Whether your system is showing no signs of power, making unusual noises, or simply not pumping waste effectively, our expert team can quickly diagnose and resolve the problem. We specialize in fast, reliable repairs and replacements to get your system back up and running with minimal downtime. Contact us today for troubleshooting support or to schedule a service.
Trouble Shooting.
Always switch off your system to prevent your system from further damages.
My Turboflush Macerator Saniflo is continuously running
Several problems are associated with this problem?
On occasions with this fault you may find your Turboflush Macerator Discharge Pipes leading to your main soil stack may be blocked.
Your Turboflush None Return Valve may be damaged,
Your TurboFlush Macerator membrane may be sticking
My Turboflush Macerator Saniflo is making a humming noise .
Serval problems are also associated with this problem .
On occasions your Saniflo Macerator may be blocked with a foreign object
Your saniflo macerator Macerator membrane may be worn or faulty
Your Saniflo Macerator capacitor may be worn,
My Turboflush Macerator is discharging an unbearable smell.
Your saniflo Macerator may be due a service.
🪠 Blockage or Jam
Something’s stuck in the blades (wipes, sanitary products, too much toilet paper).
The motor struggles to turn → draws too much power → trips breaker.
💧 Water Leak
Water has gotten into the electrical parts of the unit.
This causes a short circuit → trips the RCD or fuse.
🧼 Too Much Limescale or Waste Build-Up
Over time, gunk builds up inside.
This puts strain on the motor and causes it to overload.
⚡ Faulty Motor or Capacitor
The motor might be worn out or the capacitor (helps it start) is faulty.
On startup, it draws too much current → trips the electrics.
🔌 Damaged Cable or Plug
Crushed, damp, or frayed cable = electrical fault.
Especially if it’s been recently moved or exposed to water.
Why does my Turboflush Macerator Saniflo Keep Blocking
1. Flushing the Wrong Stuff
Macerators are not designed to handle:
Wipes (even "flushable" ones)
Sanitary products
Cotton buds
Paper towels
Too much toilet paper
💡 Fix: Only flush toilet paper and human waste. Keep a bin nearby for everything else.
2. Low-Quality Toilet Paper or Overuse
Thick or poor-quality paper clumps up.
Using large amounts at once can overwhelm the blades and pump.
💡 Fix: Use a lighter, fast-dissolving toilet paper and flush in smaller amounts.
3. Limescale and Sludge Build-Up
Hard water = limescale
Over time, sludge and scale build up on the blades and pipes.
This narrows the flow path and clogs the system.
💡 Fix: Use a macerator-safe descaler (not normal toilet cleaners or bleach!) every month or two.
4. Poor Installation or Wrong Pipe Angles
If the waste pipes aren’t installed with the right gradient or are too long/narrow, waste doesn’t flow well.
It gets stuck, backs up, and clogs.
💡 Fix: Check if your waste pipe run is within manufacturer specs. A plumber can check this easily.
5. Worn or Dull Blades
Over time, the blades can become less effective, especially if they’ve hit hard objects (like plastic or a foreign item).
💡 Fix: Blades may need to be serviced or replaced by a technicial
Inform Flushers & let us know how often you use it and what kind of things are getting flushed? we can help,
We do have a solution to prevent further blockage,
Sometimes your Turboflush Macerator will block without cause & can be very frustrating ,,
We are here to help,
Why does my turboflush macerator leaking
ChatGPT said:
A leaking Turboflush macerator could be caused by a few common issues. Here are some potential causes and solutions:
Cause: If the hoses connected to the macerator are not securely attached or if they have cracks or damage, water can leak.
Solution: Check all hose connections, ensuring they are tight and intact. Replace any damaged hoses.
Cause: Over time, the seals inside the macerator can wear out, allowing water to leak.
Solution: Inspect the seals (typically rubber or silicone) for signs of wear or cracking. If damaged, replace the seals.
Cause: The macerator housing itself could develop cracks from wear, age, or impact.
Solution: Examine the macerator for visible cracks. If the housing is damaged, it may need to be replaced.
Cause: A blockage can cause excess pressure in the system, potentially leading to leaks.
Solution: Check for any blockages in the macerator or connected pipes. Clear any obstructions to relieve pressure.
Cause: If the macerator was not installed correctly (e.g., tilted or incorrectly sealed), it might lead to leaks.
Solution: Verify that the macerator was installed according to the manufacturer's instructions, ensuring it's level and all seals are correctly fitted.
Cause: If the internal pump is malfunctioning or wearing out, it might cause leaks.
Solution: If other fixes don’t resolve the issue, the internal pump might need to be inspected or replaced.
If you're not comfortable handling the repair, it may be a good idea to consult a professional plumber or technician for a more thorough inspection and fix.
Why is my turboflush macerator masking a humming noise
ChatGPT said:
If your TurboFlush macerator is making a humming noise, it could be due to several possible reasons:
Clogging or Partial Blockage: A partial clog or blockage in the system could cause the motor to struggle and make a humming noise. This could be due to waste or debris that hasn't been fully cleared by the macerator.
Motor Issue: The humming could be a sign that the motor is trying to engage but isn't able to turn properly. This could be due to a mechanical failure, worn-out bearings, or something obstructing the motor.
Pump Impeller Jam: The impeller inside the macerator may be jammed with debris or other foreign objects. If the impeller can't rotate freely, the motor may make a humming noise as it attempts to turn.
Electrical Issue: An electrical fault, like a loose or damaged wire, could cause the motor to hum but not run effectively. This might require checking the connections or even replacing the motor.
Improper Installation: If the macerator was recently installed or serviced, it might not be properly aligned or there might be an issue with the way the unit is mounted, causing the motor to make noise while trying to work.
Low Voltage: If your macerator is not getting enough power, it could cause the motor to hum without functioning correctly. Check the power supply to ensure that it’s stable and within the proper range for the unit.
Turn off the power to the unit before inspecting or trying any repairs.
Check for any visible blockages or debris in the macerator or waste pipes.
If the issue persists, you might need to remove the macerator to inspect the impeller or motor directly.
If you're unable to identify or fix the problem, you may need to call a professional plumber or technician to service or repair the macerator.
why does my turboflush macerator keep running
ChatGPT said:
If your TurboFlush macerator keeps running and won't stop, there are a few possible reasons for this. Here are some common causes and troubleshooting steps:
Cause: The float switch is responsible for signaling when the macerator should turn off once the waste level in the tank reaches a certain point. If the float switch is stuck, damaged, or malfunctioning, the macerator may continue running.
Solution: Inspect the float switch for any signs of damage or debris that might be causing it to malfunction. If it's stuck or damaged, it may need to be cleaned or replaced.
Cause: An electrical issue, such as a stuck relay or a short in the wiring, can cause the macerator to continue running even when it should shut off.
Solution: Check the electrical wiring and connections to ensure there are no loose or shorted wires. If you're not comfortable inspecting electrical components, it's best to have a professional handle it.
Cause: If there is a blockage or something jamming the impeller or pump inside the macerator, it could cause the motor to keep running without completing its cycle.
Solution: Check for blockages in the macerator unit or the connected plumbing. Sometimes debris can get stuck in the pump, causing the unit to run continuously. Remove any blockages if found.
Cause: The control board is responsible for regulating the operation of the macerator. If it malfunctions or gets stuck in a continuous "on" state, the unit might not turn off properly.
Solution: If you're comfortable with electrical troubleshooting, you can inspect the control board for any signs of malfunction, or you may need to replace it if it's faulty.
Cause: The macerator may have a pressure switch that detects the pressure level in the tank. If this switch fails, the macerator may continue running because it can't sense when to stop.
Solution: Inspect or test the pressure switch. If it's faulty, it may need to be replaced.
Cause: If the macerator is not installed correctly or the settings are not calibrated properly, it might run constantly.
Solution: Ensure that the macerator is installed according to the manufacturer's guidelines and that everything is set up correctly.
Turn off the power to the macerator for safety before attempting any troubleshooting or repair.
Inspect the float switch to ensure it's functioning properly and is free of debris or damage.
Check for blockages in the macerator and plumbing.
Test the electrical components (like the control board and wiring) if you're able to.
Call a professional: If the issue persists and you're not able to resolve it on your own, it may be time to contact a plumber or technician for a more thorough inspection and repair.
why is my turboflush macerator making a load noise
ChatGPT said:
If your TurboFlush macerator is making a loud noise, it could be due to several possible issues. Here are some common causes for loud noises and potential solutions:
Cause: Sometimes, debris or objects (such as hard materials, plastic, or other waste) can get caught in the impeller or motor, causing the macerator to make a loud grinding or clanking noise.
Solution: Turn off the macerator and inspect it for any foreign objects. If possible, remove any blockages or debris from the impeller or inside the macerator housing.
Cause: The impeller (the part responsible for grinding the waste) could be damaged or worn down, causing it to make a loud noise while operating.
Solution: Inspect the impeller to see if it’s damaged or excessively worn. If it is, it may need to be replaced.
Cause: The motor or any of the internal components of the macerator may be loose or out of balance, causing vibration and loud noise during operation.
Solution: Check for loose screws or parts within the macerator. Tighten or secure any components that seem out of place. If you notice the motor or other parts are damaged, you may need to replace them.
Cause: If there is air trapped in the pump or waste lines, it can cause the macerator to make a loud, vibrating noise as the air gets compressed and released.
Solution: Try to bleed any air out of the system by running water through the macerator or by ensuring the macerator is properly vented.
Cause: If the macerator motor is overworked (due to blockages, incorrect usage, or poor maintenance), it could overheat or struggle to function, causing a loud noise.
Solution: Check if the macerator is overloaded or if the waste material is too large or dense. Clean the system and remove any blockages. If the motor is overheating, it might need to be serviced or replaced.
Cause: If the macerator is not securely mounted or if the mounting brackets are loose, it can cause excessive vibration, which can result in a loud noise.
Solution: Check the mounting and ensure that the macerator is securely attached. Tighten any loose bolts or screws that could be causing vibration.
Cause: Cavitation occurs when there’s a blockage or restriction in the macerator’s pump or plumbing, causing air bubbles and loud noises as the pump tries to function.
Solution: Check for any restrictions or blockages in the discharge pipe or pump, and clear them to allow the unit to function properly.
Turn off the power to the macerator before performing any troubleshooting or repairs.
Inspect for blockages in the macerator, pump, or pipes.
Check for loose components within the macerator.
Ensure the motor is functioning correctly and not overheating or straining.
Inspect for mounting or vibration issues, and secure the macerator if necessary.
If the loud noise persists after performing these checks, it may be a good idea to call a professional plumber or technician to inspect and repair the unit.
turboflush macerator common problems
ChatGPT said:
TurboFlush macerators are reliable and efficient systems, but like any mechanical device, they can encounter issues over time. Here are some of the common problems you may face with a TurboFlush macerator and their potential causes:
Possible Causes:
Electrical issue: The macerator might not be getting power due to faulty wiring, a tripped circuit breaker, or a malfunctioning electrical component.
Blown fuse: If the fuse protecting the macerator is blown, the motor won't turn on.
Faulty switch: The on/off switch could be damaged or malfunctioning.
Solutions:
Check the power supply and ensure the macerator is properly plugged in or connected to the electrical system.
Inspect the fuse and replace it if necessary.
Test or replace the switch if it seems to be the issue.
Possible Causes:
Faulty float switch: The float switch controls when the macerator should stop running. If it's stuck, broken, or malfunctioning, the system may continue running.
Clog or blockage: A clog in the pump or pipes could prevent the macerator from completing its cycle, causing it to run indefinitely.
Electrical fault: A stuck relay or faulty wiring could be preventing the macerator from stopping.
Solutions:
Inspect and clean the float switch if necessary.
Check for blockages and clear them from the pump or plumbing.
Examine the electrical components for any malfunctions or wiring issues.
Possible Causes:
Foreign objects in the macerator: Hard objects, debris, or waste may have gotten caught in the impeller, causing loud grinding or rattling noises.
Worn impeller: A damaged or worn impeller can produce abnormal noise.
Motor or mounting issues: Loose components or a misaligned motor can cause vibrations and noise.
Solutions:
Turn off the unit, then inspect and remove any foreign objects.
Check the impeller for wear or damage and replace it if necessary.
Tighten any loose screws or components, ensuring the macerator is properly mounted.
Possible Causes:
Clogged or jammed impeller: If the impeller is obstructed or clogged, it won't function properly, and waste may not be ground up effectively.
Underpowered motor: If the motor is malfunctioning or weak, it may not provide enough power to properly grind waste.
Excessive waste or improper use: If large or non-biodegradable items are flushed, it could overwhelm the system and cause poor grinding performance.
Solutions:
Inspect and clean the impeller to ensure it’s not clogged.
Check the motor for signs of damage or wear and replace it if necessary.
Avoid flushing inappropriate items down the macerator.
Possible Causes:
Loose or damaged seals: Over time, seals can wear out and cause leaks in the system.
Cracked housing: If the housing of the macerator is cracked or damaged, it may leak waste or water.
Improper installation: If the unit wasn’t installed correctly, it could lead to leaks at the joints or connections.
Solutions:
Inspect and replace any damaged seals or gaskets.
Check the macerator housing for cracks and replace the unit if necessary.
Ensure that the installation is correct, and all connections are properly sealed.
Possible Causes:
Debris or waste buildup: Accumulated waste and debris can cause foul odors if they’re not being ground and disposed of properly.
Lack of maintenance: If the system isn't regularly cleaned, waste buildup in the macerator can create unpleasant smells.
Blocked vent: If the macerator's vent is blocked, it can create a smell due to trapped air or gasses.
Solutions:
Clean the macerator, including the impeller and waste lines, to prevent buildup.
Ensure the vent is clear and properly functioning.
Regularly maintain the system to avoid waste buildup.
Possible Causes:
Blockage in the pump or pipes: A partial blockage can prevent the macerator from pumping waste effectively.
Faulty pump: If the pump itself is damaged or malfunctioning, the macerator may not be able to pump waste properly.
Solutions:
Inspect the discharge pipe for any blockages and clear them.
Check the pump for damage or wear, and replace it if necessary.
Possible Causes:
Loose connections: Loose or corroded electrical connections can cause intermittent power loss.
Electrical issues: A faulty power supply or circuit breaker may cause inconsistent power to the unit.
Solutions:
Inspect the wiring and connections, tightening any loose parts.
Check the power supply and circuit breaker to ensure consistent power.
Regular cleaning: Clean the macerator regularly to avoid buildup of debris or waste.
Check for blockages: Inspect the discharge pipes periodically for blockages.
Use the unit properly: Only flush items that are appropriate for the macerator system (avoid flushing non-biodegradable or large items).
Check seals and connections: Make sure that all seals and connections are intact and secure.
If the problems persist despite your troubleshooting, it may be time to contact a professional plumber or technician to diagnose and repair the macerator.
why is my Turboflush macerator saniflo not working
ChatGPT said:
If your TurboFlush macerator (Saniflo model) isn't working, there are several common issues that could be causing the problem. Here's a checklist of potential causes and troubleshooting steps:
Possible Causes:
Power supply issues: The macerator may not be receiving power, which could be due to a tripped breaker, a blown fuse, or a loose connection.
Faulty switch: The power switch might be damaged or malfunctioning.
What to Do:
Check the power: Ensure the macerator is properly plugged in and that the power source is working. Test the circuit by plugging in another device.
Inspect the circuit breaker: Check your circuit breaker to see if it has been tripped.
Check the fuse: If the unit has a fuse, check if it needs replacing.
Test the switch: If the power switch seems faulty, you may need to replace it.
Possible Causes:
Stuck float switch: The float switch controls when the macerator should turn off. If it's stuck in the "on" position, it can cause the unit to run indefinitely.
Faulty relay or electrical issue: A stuck relay or faulty electrical components can cause the motor to continue running.
What to Do:
Inspect the float switch: Make sure the float switch is not stuck or obstructed by debris. If it’s damaged, it might need to be replaced.
Check the electrical components: If the relay or other electrical components are faulty, consider getting them replaced.
Possible Causes:
Foreign objects in the macerator: Hard objects, debris, or other materials may have become lodged in the impeller or pump, causing unusual noises.
Worn-out impeller: A damaged or worn impeller could cause grinding or scraping noises.
Loose or unbalanced motor: If the motor or other internal components are loose, it could cause vibrations and loud noises.
What to Do:
Turn off the power to the macerator and check for any foreign objects blocking the impeller or pump. Remove any debris you find.
Inspect the impeller: If it is worn or damaged, it may need to be replaced.
Check the motor: Ensure the motor is properly mounted and that there are no loose or damaged parts.
Possible Causes:
Clogged or jammed impeller: The impeller could be blocked or malfunctioning, preventing it from grinding the waste properly.
Pump failure: The pump may not be working efficiently, or it may be damaged.
Overloaded system: Large or inappropriate materials may be clogging the macerator.
What to Do:
Inspect the impeller for blockages and clean it if necessary. If the impeller is damaged, it might need to be replaced.
Check the pump for any issues, such as obstructions or damage.
Avoid flushing inappropriate items (such as large objects, non-biodegradable materials, etc.) to prevent clogging.
Possible Causes:
Damaged seals or gaskets: Over time, seals may wear out, leading to leaks around the macerator.
Loose connections: Plumbing connections may have come loose, causing leaks.
Cracked housing: The macerator housing itself could be cracked, causing leaks.
What to Do:
Inspect the seals and gaskets: Replace any damaged or worn seals and gaskets.
Check plumbing connections: Tighten any loose connections to prevent leaks.
Examine the housing: Look for any cracks or damage to the macerator housing, and replace the unit if necessary.
Possible Causes:
Waste buildup: Waste that hasn't been properly ground can start to decompose inside the macerator, causing odors.
Blocked vent: A blocked vent can cause a buildup of gases, leading to bad smells.
What to Do:
Clean the macerator: Regularly clean the impeller and the waste compartment to prevent odor buildup.
Clear the vent: Ensure the macerator’s vent is free from blockages to allow proper airflow.
Possible Causes:
Continuous use: If the macerator is running too long or under heavy strain, it could overheat.
Poor ventilation: If the unit is in a location with poor airflow, it may overheat.
What to Do:
Give the macerator time to cool down: Turn off the unit and allow it to cool if it has been running continuously.
Check the environment: Make sure the macerator is installed in a well-ventilated area.
Possible Causes:
Faulty float switch: A malfunctioning float switch may not signal the macerator to stop after the waste level is low enough.
Faulty pressure switch: The pressure switch detects when the waste tank is empty and tells the system to shut off. A malfunctioning pressure switch could keep the macerator running.
What to Do:
Inspect the float switch and pressure switch: Clean or replace any faulty switches if they are not working properly.
Always turn off the power before inspecting or servicing the macerator.
Regularly clean the unit to avoid blockages, odors, and waste buildup.
Ensure correct installation: Verify that the macerator is installed according to the manufacturer's instructions and that all connections are secure.
Use the system correctly: Avoid flushing inappropriate items down the macerator, as this can cause blockages and damage.
If these steps don't resolve the issue, it may be time to contact a professional plumber or Saniflo technician to diagnose and repair the macerator. Let me know if you'd like more specific guidance!
why is my Turboflush Macerator Vibrating
ChatGPT said:
If your TurboFlush macerator is vibrating, it could be due to several possible issues, ranging from installation problems to internal malfunctions. Here's a list of common causes and possible solutions:
Cause: If the macerator is not securely mounted to the wall or floor, it can cause the unit to vibrate during operation. This could be due to loose screws, brackets, or a poorly installed mounting system.
Solution: Ensure the macerator is properly and securely mounted. Tighten any loose screws or bolts that are holding the unit in place. If the mounting brackets are damaged or broken, replace them.
Cause: The impeller (the rotating part that grinds the waste) could be imbalanced, worn, or damaged, causing uneven rotation. This can lead to vibrations while the unit is running.
Solution: Turn off the power and inspect the impeller for signs of wear, damage, or obstruction. If the impeller is unbalanced or damaged, it may need to be replaced. If there’s any debris stuck in the impeller, remove it carefully.
Cause: Foreign objects such as debris, hard waste, or large items may have entered the macerator and become stuck in the motor or impeller. This can cause the unit to vibrate or make other abnormal noises.
Solution: Turn off the power and inspect the macerator for any foreign objects. Remove any blockages or debris you find. Make sure only appropriate materials are flushed down the unit to avoid future blockages.
Cause: A loose or worn motor, bearings, or other internal components can cause vibrations while the macerator operates. Over time, wear and tear on the motor or bearings can lead to imbalanced movement.
Solution: Check the motor for any loose components or damage. If the motor is vibrating excessively or making unusual sounds, it could need repair or replacement.
Cause: If there’s air trapped in the macerator's pump or waste lines, it can cause vibrations or odd sounds when the macerator is running. This can happen if the macerator isn’t properly vented or if the system wasn’t fully primed during installation.
Solution: Try running water through the macerator and allow it to cycle. This can sometimes help to clear out trapped air. Ensure the system is properly vented, and check the vent pipe for blockages.
Cause: If the macerator was installed improperly or is misaligned, it could result in vibrations during operation. This can happen if the unit is tilted or not level.
Solution: Double-check that the macerator is installed correctly and level. Ensure that the waste pipes are aligned properly and there are no kinks or bends that could cause strain on the unit.
Cause: If the macerator uses a pump that is malfunctioning or unbalanced, it can cause vibrations. The pump could be experiencing issues like misalignment, wear, or failure of the internal components.
Solution: Inspect the pump for any visible damage or wear. If the pump is not functioning correctly, it may need to be repaired or replaced.
Cause: Overloading the macerator with too much waste or non-biodegradable materials can put undue strain on the motor, causing vibrations or other issues.
Solution: Make sure you're not flushing inappropriate items (e.g., large objects, non-biodegradable materials, or items that don’t break down easily). Stick to flushing only toilet paper and human waste to prevent clogging and strain on the unit.
Turn off the power to the macerator before performing any checks.
Inspect for blockages in the macerator or waste pipes and remove any foreign objects.
Check for loose or worn motor components and tighten or replace them as needed.
Ensure the macerator is securely mounted and properly aligned.
Check the impeller for signs of wear or imbalance and replace it if necessary.
If the issue persists despite these troubleshooting steps, it could be a more serious internal malfunction, such as a motor failure or pump problem. In that case, you may need to contact a professional plumber or technician to inspect and repair the unit.
Flushers Turboflush Engineer FAQ
Q I own a Turboflush and i have been informed it needs replacing is this something you can do ?
A Firstly who informed you of this, Replacing a Turboflush can be expensive, Did they do a full survey or just merely pay your premises a quick visit?
Q The visit was a good 20 minutes maybe half an hour.
A To fully inspect a saniflo system takes between 1-2 hours. You have to drain the system then remove the lid. Once inside your system a full survey can procced. Most saniflo models are durable and like any working machine parts will fail from time to time?. Repair first , Replace as the last option
Q Help my daughter as put a makeup wipe down,
A Straight forward job, however sometimes the sudden stopping of your saniflo can inflict further damages to several key components .
Q How will i know if further damages have been inflicted on my saniflo system?
A Unfortunately only after the offending item as been removed and a survey completed will this information be at hand.
Q After the survey suppose i require a new system , Do you carry new units in your van?
A No i only have spare parts, With over 40+ different units on the market its impossible
Q So what are we supposed to do, its my primary toilet, bathroom etc,
A I have several universal units which i have adapted to replace every make and modal on the market, including sanislim, We will install on of these until your new system arrive
Q Do have to replace my Turboflush with the same modal?
A No not anymore? as we work on all modals we can discuss and advise on which alterative units will suit your requirements.
Q You say fixed fees .
A I have learned over the years that an hourly rate brings more stress to an already stressful situation ? fixed fees are the way forward , plus i like a cuppa and chitchat,
Q How far do you travel to repair to repair saniflo
A with a team of fully skilled engineers located in various areas we probably cover your area?