PRIVACY POLICY FOR TSM USER

Effective date: August 5, 2026
Last updated: August 5, 2026

PHSAR TECH SOLUTION CO., LTD. (“we,” “our,” or “us”) operates the TSM User mobile application (“TSM User” or the “Application”).

This Privacy Policy explains how we collect, use, store, protect, and disclose information when authorized users access or use TSM User.

By using TSM User, you acknowledge the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

Depending on the features used, TSM User may process the following information:

Account and identity information

• User account identifier

• Name

• Phone number

• Profile information

Authentication information

• Authentication token

• Login and session information

We do not store users’ plain-text passwords in the mobile application.

Financial and transaction-related information

• Account balance information

• Transfer information

• Withdrawal information

• Commission information

• Plan or package information

• Transaction dates, amounts, references, and statuses

• Other information necessary to display or process authorized account activity

Profile and uploaded content

• Profile image when the user chooses to select or upload one

• Images or documents intentionally submitted through supported application features

Device and technical information

• Device type

• Operating system and application version

• Firebase installation or messaging token

• Diagnostic and technical information required to operate, secure, or troubleshoot the Application

The Application may request access to the camera or photo library only when the user chooses to use a feature that requires such access.

2. HOW WE USE INFORMATION

We use information to:

• Authenticate users and maintain secure sessions

• Display account and profile information

• Provide transaction, transfer, withdrawal, commission, plan, and package features

• Process and display authorized user requests

• Send service-related notifications

• Upload or update profile information when requested by the user

• Maintain application security and prevent unauthorized access

• Diagnose technical issues and improve application reliability

• Respond to support inquiries

• Comply with legal, regulatory, and contractual obligations

3. AUTHORIZED USE

TSM User is intended for authorized users of services managed by PHSAR TECH SOLUTION CO., LTD.

Users must not access another person’s account or submit false, misleading, or unauthorized information through the Application.

4. THIRD-PARTY SERVICES

TSM User may use third-party services that process limited information to provide application functionality.

Firebase

The Application may use Google Firebase services, including:

• Firebase Authentication

• Firebase Cloud Messaging

• Firebase application infrastructure

Firebase may process device identifiers, authentication information, messaging tokens, and technical information according to Google’s applicable privacy terms.

Google Play Services

On Android devices, the Application may use Google Play Services for application distribution, security, and related platform functionality.

Service and infrastructure providers

We may use hosting, database, communication, or technical service providers when necessary to operate and secure the Application.

These providers may process information only as required to provide their services or comply with applicable law.

5. DATA SHARING

We do not sell or rent users’ personal information.

We may disclose information:

• To service providers that help us operate the Application

• To authorized company personnel who require access to support or provide the service

• When required by applicable law, regulation, legal process, or government request

• To investigate fraud, security incidents, abuse, or unauthorized access

• In connection with a business transfer, merger, acquisition, or restructuring, subject to appropriate safeguards

We do not publicly distribute users’ transaction or account information.

6. DATA SECURITY

We apply reasonable administrative, technical, and organizational safeguards designed to protect information against:

• Unauthorized access

• Loss

• Misuse

• Alteration

• Disclosure

• Destruction

Information transmitted between the Application and supported services should use appropriate secure communication methods where available.

However, no electronic storage or transmission system can be guaranteed to be completely secure.

7. DATA RETENTION

We retain information only for as long as reasonably necessary to:

• Provide the Application and related services

• Maintain transaction and business records

• Meet contractual obligations

• Resolve disputes

• Prevent fraud or abuse

• Meet legal, financial, or regulatory requirements

Retention periods may vary depending on the type of information and applicable requirements.

8. DATA ACCESS, CORRECTION, AND DELETION

Users may contact us to request:

• Access to their personal information

• Correction of inaccurate personal information

• Deletion of personal information where legally and operationally permitted

• Information about how their data is processed

Certain financial, transaction, security, or business records may need to be retained when required by law, regulation, fraud-prevention obligations, or legitimate business requirements.

To submit a request, contact:

Email: sreyeth.hel@gmail.com

We may need to verify the requester’s identity before completing the request.

9. CAMERA AND PHOTO LIBRARY

TSM User may request access to the device camera or photo library when a user chooses to:

• Select or update a profile image

• Capture or select an image required by an application feature

• Save a receipt or generated image to the device

The Application does not access the camera or photo library unless access is required for a user-initiated feature and permission has been granted.

Users may manage these permissions through their device settings.

10. NOTIFICATIONS

When notifications are enabled, the Application may use a Firebase Cloud Messaging token to send service-related notifications.

Users may disable notifications through their device settings. Disabling notifications may prevent them from receiving certain account or service updates.

11. CHILDREN’S PRIVACY

TSM User is not designed for children and is intended only for authorized users of the related services.

We do not knowingly collect personal information from children through a public registration process.

Anyone who believes that a child has provided personal information without appropriate authorization may contact us at:

Email: sreyeth.hel@gmail.com

12. INTERNATIONAL DATA PROCESSING

Information may be processed using service providers or infrastructure located outside the user’s country.

Where required, we take reasonable steps to ensure that information receives appropriate protection during such processing.

13. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy to reflect:

• Changes to the Application

• Changes to our data practices

• Changes to legal or regulatory requirements

• Changes to third-party services

The updated policy will be published on this page with a revised Last updated date.

14. CONTACT US

For privacy questions, support requests, or personal-data requests, contact:

Company: PHSAR TECH SOLUTION CO., LTD.
Email: sreyeth.hel@gmail.com
Address: House No. 02, Street 3,Toul Rokar Village 01,Sangkat Chak Angre Krom,Khan Meanchey, Phnom Penh, Cambodia
Website: https://phsartech.com